Roger SPP Flashcards
According to SPP, in modern administrative terminology, which of the following denotes the process of directing and controlling people and things so that organizational objectives can be accomplished
a) management
b) supervision
c) performance
d) direction
a) management
according to SPP, which of the following as a part of the management process. refers to the act of overseeing people; it is an activity that takes place at all levels in the organization except at the work level
a) management
b) supervision
c) workers’ performance
d) direction
b) supervision
according to SPP, which of the following along with morale are more strongly influenced here by the employee’s immediate supervisor than by any other factor in the employees enviroment
a) management
b) supervision
c) workers performance
d) direction
c) workers performance
in the law enforcement agency which of the following supervisor’s are of great importance because of the great need for teamwork. According to SPP, upon them rest most of the responsibility for providing the cohesive force which welds the working force into a well-functioning, smoothly operating unit
a) first level supervisor
b) second level supervisor
c) third level supervisor
d) fourth level supervisor
a) first level supervisor
according to SPP, int he law enforcement agency , first level supervisors are of special importance because of the great need for
a) teamwork
b) structure
c) discipline
d) functionality
a) teamwork
according to SPP, and leadership expert John C. Maxwell, if you lead people well, and help members of your team become effective leaders, which of the following is almost guaranteed
a) a successful career path
b) a recreation of hierarchy
c) dissolution of rumors
d) a reformed work ethic
a) a successful career path
according to SPP, people are responsible for which of the following
a) performance
b) presence
c) production
d) integrity
c) production
According to supervision of police personnel, which of the following is responsible for people:
A) the chief
B) the supervisor
C) the first line level officer
D) the superior officer
B) the supervisor
The supervisory officer must be adept at applying the principles of wholesome human relations with common sense so that he can best integrate the needs of employees with the goals of management. According to supervision of police personnel, he should allow them to participate in decisions that affect them however he must avoid crippling himself as a supervisor by carrying on which of the following so far that his subordinates will except him to take a vote before making every decision.
A) a Democratic leadership
B) a Republican leadership
C) a communist form of leadership
D) a utilitarian form of leadership
A) a Democratic leadership
according to SPP, which of the following is responsible for people
a) the cheif
b) the supervisor
c) the first line level officer
d) the superior officer
b) the supervisor
the supervisor should allow his subordinates to participate in decision that affect them, however he should avoid crippling himself as a supervisor by carrying on which of the following so far that his subordinates will expect him to take a vote before making every decision.
a) a democratic leadership
b) a republican leadership
c) a communist form of leadership
d) a utilitarian form of leadership
a) a democratic leadership
according to SPP, there is no doubt that when those affected by non emergent decisions are consulted before it is made, the process will take longer , but which of the following will be swifter
a) in-service training
b) implementation
c) learning of protocol
d) program evaluations
b) implementation
according to SPP, to many supervisors, advancement into a position of authority involves a considerable change in lifestyle
from being a follower to being a leader and requires a radical change in philosophy in which of the following areas
a) first level management
b) human relations
c) operational management
d) supervisory roles
b) human relations
according to SPP, the super visor should not become lulled into believing that because his morale is high, the moral of his subordinates is also high; he will recognize
the symptoms indicating that it is low and do which of the following promptly and whenever his position permits:
a) take corrective action
b) take remedial action
c) make an effort to expose the condition causing the tension
d) act as a buffer between his subordinates and the source of the tension
a) take corrective action
according to SPP, one of the most basic needs for subordinates is a feeling of stability and security at work, this should be provided for them insofar as possible because people do not perform well when they are exposed to conditions that cause which of the following
a) fulfillment and satisfaction
b) tension and anxiety
c) desperation and fear
d) resentment and criticisim
b) tension and anxiety