Robbins Chapter 11 (Autosaved)

Question 1

Contemporary Organizational Designs See Page 289 Exhibit 11-1

Answer 1

N/A

Question 2

Team Structure

Answer 2

An organizational structure in which the entire org is made up of work teams

Question 3

Matrix Structures See Page 290, Exhibit 11-2

Answer 3

Assigns specialists from different functional departments to work

Question 4

Matrix Structures create a ___ chain of command because employees have ____: the ___ and the ___

Answer 4

dual, 2 managers, functional area manager [which has authority over the functional members part of his project team.

Question 5

Project Structure

Answer 5

Employees continuously work on projects. A project structure das no formal departments where employees return at the completion of a project

Question 6

Boundaryless Organization

Answer 6

Org whose design is not defined by or limited to the horizontal, vertical, or external boundaries impoed by a predefined structure

Question 7

Virtual Organization

Answer 7

Org that consists of a small core of full-time employees and outside specialists before hired as needed to work on projects

Question 8

Network Organization

Answer 8

Org that uses its own employees to do some work activities and networks of outside suppliers to provie other needed product components/work processes

Question 9

Learning Organizations

Answer 9

Org that has developed the capacity to continuously learn, adapt, and change. Share info and collab on work activities. Require minimial structural and physical barriers

Question 10

Benefits and Drawbacks of Collaborative Work. See: Page 293, Exhibit 11-3

Answer 10

B: Comm. And Coordination, Innovative Output, Address Complex Problems, Info sharing and best practices. D: Interpersonal Conflict, Competing Goals, Coordinating Logistics

Question 11

Collaborative Work

Answer 11

Internal or External Collaboration

Question 12

Internal Collaboration

Answer 12

Cross-functional Teams, Task forces, and Communities of Practice

Question 13

Cross-functional Teams (Internal Collaboration)

Answer 13

Work team composed of individuals from various functional specialties

Question 14

Task Forces/Ad hoc committee (Internal Collaboration)

Answer 14

Temporary committee or team formed to tackle a specific short-term problem affecting several depts.

Question 15

What differentiates a task force from a cross-functional team is _____

Answer 15

its temporary nature

Question 16

When the issue/problem is solved, the task force is ___ and members ____

Answer 16

no longer needed, return to their regular assignments

Question 17

Communities of Practice (Internal Collaboration)

Answer 17

Groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in that area by interacting on an ongoing basis

Question 18

External Collaboration

Answer 18

Open Innovation, Stategic Partnerships

Question 19

Open Innovation (External Collab)

Answer 19

Opening up the search for new ideas beyond the org’s boundaries and allowing innovations to easily transfer inward and outward

Question 20

Strategic Partnerships (External Collab)

Answer 20

Collaborative relationships between two or more organizations in which they combine their resources and capabilities for some business purpose

Question 21

Flexible Work Arrangements

Answer 21

Telecommuting

Question 22

Telecommuting

Answer 22

Employees work at home and are linked to the workplace by computer

Question 23

Compressed Workweeks, Flextime, and Job Sharing

Answer 23

Workweek where employees work longer hours per day but fewer days per week

Question 24

Flextime (flexible work hours)

Answer 24

Scheduling system in which employees are required to work a specific number of hours a week but are free to vary those hours within certain limits

Question 25

Job Sharing

Answer 25

Having 2 or more people split a full-time job

Question 26

Contingent Workforce

Answer 26

temporary , freelance, or contract workers whose employment is contingent upon demand for their services

Question 27

Organizational Design Challenges

Answer 27

Keeping Employees Connected, Managing Global Structural Issues