RMA1 Flashcards

1
Q

primary benefit of numeric filing?

A

patient confidentiality is preserved

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2
Q

patient is unresponsive, which should be assessed first?

A

CAB (circulation, airway, breathing)

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3
Q

receptionist who is responsible for opening the medical office must arrive how long before the office opens?

A

15-20 minutes

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4
Q

which info is obtained from a completed day sheet?

A

accounts receivable data

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5
Q

which organism commonly causes toxic shock syndrome?

A

staphylococcus aureus

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6
Q

which white blood cell is smallest in size?

A

lymphocytes

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7
Q

a patient must pay $400 dollars a year before insurance company will cover expenses. What is this payment caleld?

A

deductible

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8
Q

pulmonary arteries

A

transfer low oxygen blood to the lungs

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9
Q

Which of the following is the most effective way to educate new patients about office policies?

A

distribute patient information booklets

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10
Q

The term cryptorchidism means?

A

undescended testicle

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11
Q

When collecting a specimen for throat culture, a medical assistant should swab which of the following structures?

A

pharynx

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12
Q

Which of the following is the most appropriate study to detect breast abscesses?

A

thermography

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13
Q

A disadvantage of single-entry bookkeeping is that it

A

makes errors hard to spot

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14
Q

A scheduling method in which patients sign in and are seen on a first-come, first-served basis is known as which of the following?

A

Open hours

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15
Q

Which of the following causes would give plasma or serum a milky appearance?

A

Hyperlipidemia

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16
Q

Which of the following is a type of mail service that guarantees delivery by 3:00 p.m. the following day?

A

Express

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17
Q

Which of the following words is misspelled?

A

Nueron

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18
Q

The underlined portion of the word hypolipemia represents which of the following word parts?

A

prefix

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19
Q

Legionella pneumophila is a bacterium that is primarily intracellular and is detected by which of the following?

A

Silver stain

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20
Q

Which of the following converts printed matter into a form that can be read by a computer?

A

Scanner

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21
Q

The main body part involved in the metabolism of drugs is the

A

liver

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22
Q

Which of the following refers to the process of determining the circumference of an infant’s head?

A

mensuration

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23
Q

Depakene® is a type of

A

Antiepileptic

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24
Q

Which of the following parts of a prescription provides directions to the pharmacist?

A

Subscription

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25
Q

An eye examination using a Snellen eye chart tests for which of the following?

A

Distance visual acuity

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26
Q

The first cervical vertebra is the

A

atlas

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27
Q

You are alone, providing CPR for a very small three-year-old child. Which of the following describes the correct technique to follow in performing chest compressions on this child?

A

Use the heel of one hand

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28
Q

A record must be maintained for all drugs dispensed in the medical office that are classified in which of the following schedules?

A

all of these

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29
Q

Who should correct an error in a patient’s chart?

A

The person who originally charted the entry

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30
Q

Which of the following types of mail provides proof that a letter has been received?

A

certified

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31
Q

According to the American Association of Medical Assistants (AAMA), how often is recertification of the certified medical assistant (CMA) credential required?

A

Every five years

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32
Q

The combined contraceptive pill contains

A

Both estrogen and progesterone

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33
Q

An amount that constitutes an addition to revenue is called

A

Credit

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34
Q

The type of listening that occurs when the medical assistant does not offer advice or give assistance is

A

Passive

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35
Q

Which of the following is a type of memory used in computers?

A

RAM

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36
Q

During a surgical procedure, a cautery would be used to accomplish which of the following?

A

Either removal of contaminated tissue or burning or cutting of tissue

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37
Q

Which of the following parts of a prescription indicates the number of tablets to be dispensed?

A

Subscription

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38
Q

An ICD-10-CM code may contain up to how many digits?

A

7

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39
Q

The sudden onset of a disease marked by intensity is described as

A

Acute

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40
Q

The amylase test is used for disorders related to the

A

Pancreas

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41
Q

A substance that is released from an injured cell is called a(n)

A

Histamine

42
Q

To comply with Medicare guidelines, the physician must write off which of the following charges?

A

Disallowed charges

43
Q

Which of the following is the recommended screening test for tuberculosis?

A

Mantoux

44
Q

Distention of the pelvis and calyces of the kidney by urine is referred to as

A

Hydronephrosis

45
Q

Which of the following types of medications may need to be refrigerated when stored?

A

Antibiotics

46
Q

A disbursement journal is a summary of

A

Accounts paid out

47
Q

The physician has just arrived and several patients are waiting to be seen. Which of the following patients should the physician see first?

A

A walk-in patient complaining of pain radiating to the left arm

48
Q

For a multipage letter, the medical assistant should use

A

Letterhead for the first page and blank paper for all other pages

49
Q

Which of the following medications is used to treat patients with hypertension?

A

Hydralazine (Apresoline®)

50
Q

Which of the following pieces of incoming mail should be delivered directly to the physician?

A

A letter marked “Confidential”

51
Q

In an emergency situation, patients with which of the following conditions should be treated first?

A

shock

52
Q

The white and outermost layer of the eye is called the

A

Sclera

53
Q

If a drop of blood does not form after capillary puncture, which of the following should be done?

A

Apply steady pressure

54
Q

Which of the following is an appropriate collection technique?

A

Sending a payment reminder in the form of a statement or letter when the account is 30 days past due

55
Q

The outermost layer of the cell is known as

A

Ectoplasm

56
Q

A patient has a sudden decrease in blood pressure after an acute hemorrhage. The primary cause is a decrease in which of the following?

A

Blood volume

57
Q

The sympathetic action of the pupil of the eye is

A

Dilation

58
Q

The prefix milli- means

A

One-thousandth

59
Q

Which of the following tests may indicate a kidney disorder?

A

Blood urea nitrogen

60
Q

Furosemide is prescribed for

A

All of these

61
Q

Which of the following is performed to detect the presence of human chorionic gonadotropin?

A

Urine pregnancy test

62
Q

Deficiency of which of the following may cause rickets?

A

Calcium

63
Q

Which of the following computer menu selections changes the typeface in a document?

A

Font

64
Q

When dealing with a seriously ill patient, you should

A

Avoid empty promises

65
Q

Which of the following instruments is used to expand and separate the walls of a cavity to make examination possible?

A

Speculum

66
Q

The most common type of anemia is

A

Iron-deficiency

67
Q

The subject line of a letter appears

A

Two lines below the salutation

68
Q

A medical assistant should do all of the following when answering the telephone, except

A

Give the caller the medical assistant’s name first and then the name of the office

69
Q

The thalamus

A

Acts as a relay station for sensory impulses

70
Q

Standard letterhead is

A

Used in general business correspondence

71
Q

Which of the following prefixes means “bad, difficult, painful”?

A

dys-

72
Q

Which of the following bookkeeping terms refers to charges on the patient’s account?

A

Debits

73
Q

Which of the following diagnostic studies uses high-frequency sound waves to produce an image of a patient’s internal organs?

A

Ultrasonography

74
Q

Which of the following medications is most appropriate for a patient with depression?

A

zoloft

75
Q

Which of the following terms refers to the balance due to a creditor on a current account?

A

Accounts payable

76
Q

Which of the following items is a capital purchase for the medical office?

A

Autoclave

77
Q

Which of the following classes of drugs is most appropriate for a patient with a persistent cough?

A

Antitussives

78
Q

A patient should be advised to bring an insurance card to each appointment for which of the following reasons?

A

To identify changes in the patient’s current insurance coverage

79
Q

Which of the following types of tinea is known as “jock itch”?

A

Tinea cruris

80
Q

Which of the following suffixes means “beginning, origin, production”?

A

Both -genic and -genetic

81
Q

A 26-year-old woman has swallowed an overdose of prescribed sleeping pills. She is now unresponsive. When you open her airway, you find that she is gasping for breath and is not breathing normally at all. Using a pocket mask, you provide two rescue breaths and check for signs of circulation, including her pulse, which is rapid but weak. What should you do next?

A

Provide rescue breathing at a rate of one breath every five seconds

82
Q

Which of the following is used in preparing a blood smear slide?

A

Spreader slide

83
Q

A physician may order a stool culture if he or she suspects

A

Any of these

84
Q

Which of the following can increase blood pressure?

A

Fear of medical personnel

85
Q

Which of the following cells can release histamine and heparin?

A

Mast cells

86
Q

The suffix -kinesia means

A

Movement

87
Q

Which of the following terms describes the technique used when the medical assistant repeats this back to the patient: “So you have a lot of difficulty sleeping because of your pain?”

A

Paraphrasing

88
Q

The most common causative organism of meningitis in adults is

A

Neisseria meningitides

89
Q

Lidocaine is a type of

A

Antiarrhythmic

90
Q

In sickle cell anemia, what component is abnormal that causes the erythrocytes to change shape?

A

Hemoglobin

91
Q

Operative Procedure: Left thyroid lobectomy with removal of the isthmus. A medical assistant preparing an insurance claim for this operative procedure should select coding for which of the following body systems?

A

Endocrine

92
Q

The medical assistant calls the endocrinologist to schedule an appointment for a patient who has type 1 diabetes mellitus. To avoid hypoglycemia in the patient, which of the following appointment times should the medical assistant request?

A

First appointment in the morning

93
Q

Which of the following is the recommended age to administer the first Haemophilus influenzae type b immunization to a child?

A

Two months

94
Q

The combining form xer/o refers to something

A

Dry

95
Q

Which of the following is the route of administration for parenteral medications?

A

Injection

96
Q

Which of the following positions is most commonly used for pelvic examination?

A

Lithotomy

97
Q

According to the Patient’s Bill of Rights, which of the following is a patient right?

A

To expect continuity of care

98
Q

Which of the following branches off the trachea and passes into the lungs?

A

Bronchus

99
Q

Which of the following checks is drawn by the bank and made payable out of the bank’s account?

A

Cashier’s

100
Q

Which of the following is the most appropriate response by a medical assistant who answers a prank telephone call?

A

Hang up the telephone