RMA Exam 1 Flashcards
The business model that shows the chain of command within a company is called the__
Organizational chart
Contractual services that support the physical plant include the following EXCEPT
Parking lot pavement
Software that is necessary for transcription performs
Medical terminology spell check
The primary purpose of screening telephone calls is to__
Manage the physicians time by referring only necessary calls
“Bulk main” was the term previously used for __
Standard mail
The first step in processing the physicians mail is to:
Date stamp each item of mail
The patient asks the medical assistant if his ECG is normal. If the ECG is normal, what is the correct response from the medical assistant?
“I only perform the test; the doctor must interpret it.”
Another term for an electrode is:
Sensor
A cardiac stress test requires a(n):
Treadmill
When performing an ECG, leads aVR, aVL and aVF are the:
Augmented voltage leads
When preparing a patient for an ECG, the procedure includes the following except:
Place the sensors over bony prominences of the arms and legs where the electrical activity is more easily conducted to the ECG machine
Wave scheduling is utilized when:
Several patients, usually four, are scheduled at the beginning of each hour
The best time to schedule a patient who will have fasting blood glucose tests drawn is:
9:00 am, after the patient was fasted for at least 8 hours.
The best way to make sure a patient will not forget their follow up appointment is to:
Provide the patient with a written appointment slip with the date and time of the next appointment
When using an appointment book in a medical office, it is important to remember that you must:
Write or print clearly and make corrections neatly
A type of soft tissue injury that is often referred to as a “scrape” is a(an):
Abrasion
Pressure on the femoral artery is used to control bleeding from a laceration of the:
Thigh
Which type of shock results from a serious bacterial infection?
Septic
The record of charges sent to the patient in the form of a statement to indicate the balance due and to request payment is known as a(an):
Bill
A bill sent from the vendor stating what was purchased and the charges if called a(an):
Invoice
a W-4 form state the:
Number of exceptions an employee wishes to claim for tax purposes
The total amount of earned income before deductions is referred to as:
Gross income
The cumulative listing by patient names of fee’s owed to the medical practice is the:
Accounts receivable ledger
After taxes are withheld from an employees paycheck, the remaining take home amount is the:
Net income
The patient ledger is also used as the patients:
Statement
The stage of development characterized by trust versus mistrust is the:
Toddler
The stage of development characterized by the issue of commitment is the:
Adult
A defense mechanism used when a person justifies his or her actions whether right or wrong is:
Rationalization
The defense mechanism that redirects unacceptable behaviors or thoughts to positive ones is:
Sublimation
To prevent harm and loss is the emphasis of:
Risk Management
The four “D’s” of malpractice include all the following EXCEPT:
Diagnosis
Written or verbal consent describing what each contractual party will do is called:
Expressed consent
A yellow-top evacuated tube is used to collect:
Blood for bacteriologic tests
The normal range for an adult blood glucose level is:
70 to 110 mg/dL
Hematology tests include:
Hemoglobin and Hematocrit
An appropriate reading for a urine glucose test is:
Negative
A reagent is a (an):
Substance that participates in a chemical reaction
When performing phlebotomy, the medical assistant should do all of the following EXCEPT:
Put on sterile gloves to ensure use of Universal Standard Precautions
The acidity or alkalinity of a solution is expressed as the:
pH
An addition to the initial CPT code that identifies certain circumstances is a(an):
Modifier
The abbreviation NEC in medical insurance coding is used:
To mean that information is unavailable in a more specific code
V codes found in the ICD-9 CM codes identify health-care encounters for:
Reasons other than illness or injury
A preexisting condition is one that:
The patient had prior to obtaining health insurance
The first party on an insurance plan is the:
Patient or insured
Medicare insurance eligibility includes all of the following EXCEPT:
Employees with work-related illness and injuries
What statement is TRUE of absorbable and nonabsorbable suture?
Absorbable suture does not need to be removed
The term “distal” means:
Farther away from
The word gylc/o means
Glucose
The word hist/o means:
Tissue
The word root cost/o means:
Rib
The word root fibr/o means:
Connective tissueT
he medical term meaning pain in the ear is:
Otalgia
The medical term meaning blue condition of the extermities is:
Acrocyanosis
The medical term meaning decreased white cells is:
Leukopenia
The medical term meaning referring to the sole or bottom of the foot is:
Plantar
The term “chiroplasty” means:
Surgical repair of the hand(s)
The term “cytoscopy” means:
Microscopic examination of cells
Ther term “onychocryptosis” means:
Hidden or ingrown nail
The term “cholelithiasis” means:
Abnormal condition of gallstones in the gallbaldder
The term “encephalopathy” means:
Disease of the brain
The term “gastromegaly” means:
Enlargment of the stomach
The term “leukorrhea” means:
White-colored discharge
The term “mammography” means:
X-ray of the breasts
The term “pyorrhea” means:
Flow or discharge of pus
The term “rhinalgia” means:
Pain in the nose
The prefix meaning to ingest is:
phag/o
“Anaerobic” is a term used to describe bacteria that:
Live without the presence of oxygen
Pathogens that have a protective capsule are called:
Spore-forming
What would not be performed when doing a surgical handwash?
Apply hand lotion to
Asepsis is:
Control of microorganisms
Calcium is used by the body to:
Develop bones and teeth
A low purine diet is recommended to control:
Gout
The estimated energy requirement (EER) is the:
Approximate number of daily calories required by an individual
Saltwater fish and crustaceans provide a good source of:
Iodine
Milk is not included in a:
Clear-liquid diet
Calcium is the mineral that contributes to:
Proper bone and tooth development
What substances is necessary for hemoglobin to transport oxygen in the blood?
Iron
What fats are found in a solid dorm at room temperature?
Saturated fat
A BMI of 30 or greater is:
Obese
An abnormal eating habit to the detriments of one’s health is:
An eating disorder
A method to evaluate the patient’s understanding of his or her education plan is?
Feedback
A reliable source for information on teaches a patient to perform a self-tentacular exam is the:
American Cancer Society
The sounds heard through the stethoscope during the measurement of blood pressure are referred to as:
Korotkoff sounds
Symptoms are:
Subjective
The centigrade equivalent of 98.6 F is:
37 C
The imaging exam using magnetic radiation fields to visualizes internal structures including soft tissue is?
MRI
The drug type that decrease fever us referred to as an:
Antipyretic
The drug type that decreases body fluid by increasing urination is a(an):
Diuretic
A common example of an antidiarrheal is:
Lomotil
An example of a common NSAID is:
Ibuprofen
It is normal and safe for food to enter the:
Pharynx
If the physician orders Keflex 0.5g and available is 250mg/mL, how many milliliters will you give the patient?
2 mL
A common drug for hypertension is:
Lisinopril
Influenza vaccine may be administered intramuscular or intranasal dependent on the:
Specific type of the vaccine
Not storing vaccine at proper temperatures or disrupting the cold chain can:
Eliminate or reduce the effect or efficacy of the vaccine
The type of exercise that contract opposing muscles without the muscles shortening is called :
Isometric
The process of sending an electronic message from one cellular phone to another by typing words is
Texting