Risk management Flashcards
Safety:
security
safety in the company - risk management
you don’t want anyone to bring a bomb in the plane
aviation safety
all measures to guarantee the technical and operational reliability of all involved participant in the civil aviation
aviation security
safeguard and prevention of civil aviation against illegal acts (e.g. terrorism)
risk management
permanent, systematic recording and analyzing of all kinds of risks with regard to the existence and the development of the enterprise
RISK MANAGEMENT: how does it work?
within risk management we have different system
different department take care of different point –> company don’t see corporate risk management anymore.
I many company departments don’t communicate
you should have a big risk department -> corporate risk management
3 pillar of strategic Risk management
Organization, process, culture
information to the risk management should be communicate in the whole company
compose interdisciplinary risk management teas to receive better comprehension for all function
strategic risk assessment must be part of the RM process
Check methods for mitigation
use consistent terminally
should be a core competence of the company
evaluating risk potential
likely to happens
impact on the company
depend on the company. available average liquidity
to find out potential risk ask everyone in the company! questionaries
Safety in aviation worldwide
when?
what flight?
why?
cruise 10%
takeoff + initial clim 21%
final approach + landing 34%!!! Fatigue!
short haul more accident (5x). more landing and take off. flight more.
people 38%
weather 18%
technology 18%
Safety in aviation. Human factor
are about understanding humans behavior & performance
goal of human factor discussion: improve safety, improve efficiency, manage human errors
Safety in aviation: challenges
communication
culture
pressure
teamwork
distraction
fatigue
lack of competency, knowledge
Human factor: impact on safety
stress
culture
fatigue
crew aircraft operation
crew on beard service
most common human error precondition
lack of communication
complacency
lack of knowledge
distractions
lack of teamwork
fatigue
lack of resources
pressures
SCHELL model by ICAO to represent main components of human factors
Software: procedure, work design
Culture: organization and national culture influencing interaction
Hardware: equipment, technology
Environment: environmental condition of work
Liveware: human aspects of the system of work
Liveware: interrelationship between humans at work
threat & error management
avoid: policies, planning, preparation, procedures
trap: monitor, communicate, plan for change, share workload
Mitigate: identify, evaluate options, resolve, manage workload.
error: contributing factors
time pressure
equipment deficiencies
inadequate training
fatigue
coordination difficulties
procedures