RICS Flashcards
What is the difference between a practice statement, info paper, code of practice and a guidance note?
Practice Statement - mandatory e.g Red Book
Code of Practice - mandatory or recommended best practice - service charge
Guidance note - recommended good practice - surveying safely
Info paper - Info and explanatory commentary - comparable evidence
What are the 5 Main principles of the RICS?
Proportionality Accountability Consistency Targeting Transparency
What are 5 core values?
Integrity Promote Trust in profession Respect Limitations Responsibility
What is contained in the conduct rules for members?
Ethical behaviour Competence Service CPD Solvency Info to RICS Cooperation
What alternative dispute resolution mechanism does your firm have in place?
Complaints handling procedure which includes an approved.
Alternative dispute resolution procedure.
What is ISO 90001
Standard related to quality management system. Certified to meet these standards, must prove standards in all areas including: Facilities People Services Equipment Helps improve working practices.
What is the RICS Dispute Resolution Service
Cost effective service covers a large range of dispute resolution including arbitration, meditation, adjudication, expert witness.
What is an adjudicator? When would you use them?
Form of ADR where an expert appointed by both parties to making a judgement on a case put forward by both parties. Can also be known as expert determination and can be used in valuation disputes.
What would you have to do to comply with RICS if you set up your own practice
RICS compliance - 12. Inform RICS, register for regulation VRS if appropriate PII clients money RICS contact officer Staff training Complaints handling procedure RICS logo kit
What statutory requirements would you have to comply with when setting up your own business?
Money laundering H&S Fire Safety Asbestos Data protection Inform HMRC Estate Agents Act Employment Law
What does the Royal Charter do?
Sets out the objectives of the Institution
What is the Governing Council?
Sets top level strategy, overseen by the president.
Established regulatory board.
Delegated key decision making to management committee for operational activities.
Number of supporting boards includes national, regional, ethics, dispute resolution.
Who is the RICS president?
Alan Collett 131st as of July 12.
Annually length.
Give me three examples of when you’ve had regard to conduct rules for members?
CPD
Service-working for crown with their retail strategy. Kip
Limitations - calling in building surveyor for fire escape works
What is the regulatory board?
Administers RICS regulation. Consists if non members to demonstrate arms length