Revision Flashcards

1
Q

What’s the importance of not misunderstanding information during communication?

A

Misunderstandings of information means it might not be clearly explained

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2
Q

What’s the importance of not making errors during communication?

A

Errors or dangers to health due to inaccurate recording keeping.

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3
Q

What happens if the service user feels patronised?

A

The service user will be distressed or upset?

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4
Q

What happens if communication is to fast?

A

The listener will not have time to take it all in

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5
Q

What years is infancy?

A

0-3 years

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6
Q

What years is early childhood?

A

3-8 years

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7
Q

What years is adolescence?

A

9-18

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8
Q

What years is early adulthood?

A

19-45

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9
Q

what years is middle adulthood?

A

46-65

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10
Q

what years is late adulthood?

A

65+

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11
Q

What are the 6C’s?

A

Care, compassion, competence, communication, courage and commitment.

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12
Q

What does Care mean?

A

People recieving the right care for them

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13
Q

What does Compassion mean?

A

How care is given through relationships based on empathy, respect and dignity

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14
Q

What does Competence mean?

A

All those in caring roles must have the ability to understand an individuals health and social needs.

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15
Q

What does Communication mean?

A

Listening and clear effective communication (Such as eye contact)

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16
Q

What does Courage mean?

A

Courage enables us to do the right thing for the people we care for

17
Q

What does Commitment mean?

A

Committing yourself to your patients