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Fire Dispatch > Revision 1 > Flashcards

Revision 1 Flashcards

1
Q

What are the 4 fundamental differences between FRV and CFA?

A

Career (FRV) vs Volunteer (CFA)

Dispatch appliances (FRV) vs Dispatch brigades (CFA)

STO (FRV) vs Paging (CFA)

Suburban/Urban (FRV) vs Urban/Rural (CFA)

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2
Q

FRV GARS area is broken up into two regions, which are further broken up into five districts. Which regions and districts are they?

A

North West Metro (Region 1):
Central, Western and Northern

South East Metro (Region 2):
Southern and Eastern

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3
Q

Each fire station is responsible for administration in their maintenance area relative to what?

A

Fire Prevention
Building keys
Pre-fire plans
Street hydrants
Alarms etc

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4
Q

What are the 5 CFA regions?

A

South West
South East
West
North East
North West

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5
Q

What is the operational rank structure within a CFA brigade?

A
  1. Captain (CAPT)
  2. Lieutenant (LT)
  3. Fire Fighter (FF)
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6
Q

What are the two CAD Coast guard menmonics?

A

Single circuit page received by coast guard volunteers only
Example: CCGCAS = Coast guard brigade – Carrum

Brigade mnemonic received by coast guard and CFA volunteers
Example: CCGCA = Coast guard brigade – Carrum

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7
Q

What is the definition of a primary appliance?

A

Primary appliances are used as a first response to fires and incidents, a first stike firefighting appliance.

Primary appliances can pump water from an open supply, street mains, or
the appliance’s tank and is specifically designed for the combating of fires and incidents.

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8
Q

What are the 4 main purposes of a Pumper?

A

Convey crew and equipment to the fire ground.

Deliver water in volume or at pressure from open water or street.

Pump water from a tank supply through high-pressure hose lines.

Deliver pre-mixed foam solution.

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9
Q

What are the 4 main purposes of a Teleboom?

A

Assist in rescue operations.

Provide water tower.

Place crew on buildings.

Provide an observation platform.

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10
Q

What is the definition of a Secondary appliance?

A

Secondary appliances have a specialist role. These appliances are normally used in a support role to primary appliances as they are unsuitable for use as a first strike firefighting appliance.

In some cases, specialist appliances may be used as part of an initial response for certain fires or incidents to support primary appliances. (Extended primary response)

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11
Q

List 5 pieces of equipment carried on a rescue appliance, for the purpose of rescue? (Not salvage)

A

Hurst power tool (jaws of life)
Hydraulic rescue equipment
Gas detector and decanting equipment
Ring cutter
Vetter lifting bags
Thermal imaging camera (TIC)

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12
Q

What are the CFA primary appliances?

A
  1. Pumper
  2. Tanker
  3. Pumper Tanker
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13
Q

What are the 5 FRV primary appliances?

A

Pumper
Aerial Pumper (Regional)
Pumper Tanker
Teleboom
Ultra Large Pumper

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14
Q

What is the definition of a TURNOUT NOTE?

A

A turnout note is a prompt to the dispatcher that there is something noteworthy about the address.

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15
Q

How many days can a TTON last?

A

42 days.

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16
Q

CPS time for processing a multi-agency event?

A

<=60 seconds

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17
Q

CPS time for processing an EMR event?

A

<=28 seconds

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18
Q

How long does SES Rescue have to acknowledge page?

A

6 minutes

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19
Q

What are the 3 coloured shields you will see in the recommend box and what do they mean?

A

Green - Recommendation complete
Yellow - Recommendation incomplete
Red - Waiting for recommendation results

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20
Q

What is the CAD mnemonic to Adhoc Coast Guard Brigades?

A

CGB

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21
Q

What does MEMO stand for?

A

Municipal Emergency Management Officer

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22
Q

How many INPUTS can a single ASE have?

A

6 Inputs

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23
Q

What is the response for a SPR alarm in the CBD?

A

3 X PRIM AND R3

[R3 IS NON REPLACEABLE]

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24
Q

What is the standard response for an FIP and SPR alarm?

A

2 X PRIM

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25
Q

What is the response for a SPR alarm restored to normal prior to appliance turnout in FRV GARS?

(Prior to appliances giving their verbal turnout)

A

1 X PRIM CODE 1

Call the additional appliance using 69XX and advise to cancel

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26
Q

What is the response for a VMA in FRV GARS

A

1 X PRIM CODE 3

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27
Q

What 5 details do we need to get if crews request for RACV to attend?

A

RACV membership number
Vehicle REGO
Type and colour or vehicle
Exact location of vehicle
Where in vehicle the fire was located

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28
Q

What is the definition of a general assignment rule?

FRV GARS

A

The assignment rules have generally been formulated on the basis of a response of one pumper or pumper tanker from each of the two nearest stations.

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29
Q

What is the CBD response for an FIP?

A

3 X PRIM

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30
Q

What are the pseudo units for specialist rescue response outside of FRV GARS

A
  1. FRVTRCH
  2. FRVHIAR
  3. FRVUSAR
  4. FRVCONF
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31
Q

What is the GARS second alarm for a structure fire?

A

5 X PRIM
1 X TB
1 X RESC
1 X BA SUPP
1 X RHB
1 X CMDR

NA FSCC, TL, POL, AV, POWER AND GAS

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32
Q

How are Executive Mnemonics represented in CAD?

A

3 letters represented by the executives intials

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33
Q

How do you tell which appliances are non replaceable?

A

In the response plan the appliance will shown in square brackets [ ]

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34
Q

What does the yellow shield within the recommend form indicate?

A

The response is incomplete, but the operator should still complete Recommend, Dispatch and Turnout

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35
Q

What is an ASSESS YOUR PERSONAL SAFETY
Warning?

A

=== ASSESS YOUR PERSONAL SAFETY === will be added to certain event types by the police calltaker.

No additional action is required by the fire dispatcher

36
Q

On receipt of an aircraft full emergency or crash at Melbourne Airport, consult the FSCC to ensure the FRV response includes:

A

2 X SSO’s and substantive CMDR’s must be responded

37
Q

On receipt of an aircraft full emergency or crash at Essendon Airport, consult the FSCC to ensure the FRV response includes:

A

1 X SSO and substantive CMDR must be responded

38
Q

What is the time frame for event related move ups?

FRV GARS and FRV Non-GARS

A

Within 15 minutes of receiving a wordback. Ascertain how long appliances will be on scene for move up purposes

If the time will be in excess of 30 minutes from the time of the request, a move up will be required

39
Q

What is the workflow for a LATE NOTIFICATION?

FRV GARS

A

If extinguished in excess of 1 hour:

Update source to LN
Dispatch 1 x PRIM

PRIM appliance must responded from station who’s maintenance area the event is in

40
Q

When contacting VICROADS or local council to attend for a washaway or with sokeroil, what information is needed?

A
  1. Location
  2. Type of substance
  3. Width of spill
  4. Length of spill
41
Q

What are the days and times for the CFA response table:

Day
Night
Weekend
Hot

A

Day - Monday - Friday 0600-1800
Night - Monday - Thursday 1800-0600
Weekend - 1800 Friday - 0600 Monday
Hot - FBI > 35

42
Q

What are the Brigade Categories?

A

Category 1
Category 3
Category 4
Category 5

43
Q

What is the contact method of the brigade categories?

A

Category 1 brigades via pager or radio
Category 3 brigade via telephone
Category 4 brigades via telephone
Category 5 brigades via pager

44
Q

What are notifications are required for 2nd Alarm SF?

A

NA: FSCC, TL, POL, AV, POWER AND GAS

45
Q

List 5 or more pieces of equipment carried on a rescue appliance, for the purpose of salvage?

A

Porta lights
Tarpaulins
Mops
Sawdust
Suction lifters
Smoke extractors
Submersible pump

46
Q

Whats the response for VIVA MAJOR ALARM?

A

P61, P62A, P62B, P63B, P64, CCORO, GEWEP1 for step up and WD3OPS

NA FSCC, TL, WORKSAFE

47
Q

Whats the response for VIVA MINOR ALARM?

A

P62A, P62B, P63B, P61, CCORO, GEWEP1 for step up and WD3OPS

NA FSCC, TL, WORKSAFE

48
Q

Whats the response for VIVA INSPECTION ALARM?

A

P62A, P62B, and WD3OPS

NA FSCC, TL, WORKSAFE

49
Q

What is the workflow for POWER LINES DOWN?

CFA/FRV Non-GARS

A

=== NIL FIRE ATTENDANCE-POWER CO NTFD ===
Notify revelant power company
NA: POWER CO
Place stop (ST) in event and close

50
Q

What is the workflow for LOCK IN / LOCK OUT with no threat to life or property?

FRV GARS and CFA/FRV Non-GARS

A

==NO FSV RESP NO LIFE/PROP THREAT==
Cancel event

If CFA area, ALSO place stop (ST) in event and close

51
Q

What is the workflow for an automatic alarm restored to normal prior to dispatch?

CFA/FRV Non-GARS

A

Update event priority to 3
Amend SC to ALARM RESTORED TO NORMAL
Recommend, Dispatch and Turnout

52
Q

Where there has been an escalation within CFA area, and FRV GARS appliances are responding. What must be dispatched?

A

1 x FRV DISTRICT OPS CMDR
(ADHOC for CMDRE, CMDRS1, CMDRW1 etc)

Mutual aid needs to be fulfilled, minimum 2 FRV appliances and MMR

53
Q

Bomb threat event received from POLICE requesting FRV to respond. What is the workflow?

FRV GARS

A

Respond 1 X APPL to assembly point Notify the FSCC

Advise the appliance of the name, contact telephone number and location of the Police Liaison Officer

54
Q

What is the workflow for a vehicle on the move?

FRV GARS

A

Adhoc to the FRV FSCC
Comply with direction

55
Q

What is the workflow for an animal rescue event, where the FSCC elects to respond?

CFA/FRV Non-GARS

A

Record FSCC direction i.e. NA FSCC SMITH - RESPOND PRIM BRIG

Update the situation comment to ‘COMMUNITY SERVICE’
Dispatch as instructed

56
Q

What is the workflow for an animal rescue event and the FSCC has advised ‘NIL RESPONSE’

CFA/FRV Non-GARS

A

Record FSCC direction i.e. NA FSCC SMITH - NIL RESPONSE

Contact the caller and advise them that that the fire brigade will not be attending
Place stop (ST) in event and close

57
Q

What is the workflow for a vehicle on the move?

CFA/FRV Non-GARS

A

Dispatch
Notify CFA FSCC for direction
CAS Police to locate/intercept the vehicle

58
Q

What is the workflow for a smoke detector battery change?

FRV Non-GARS Only

A

Between 0800 and 2200 hours:
DISPATCH the PRIMARY APPLIANCE
Hold the event for 60 minutes, then close

Event received at other times should be held until paging hours

59
Q

What is the workflow for a 113 event received from the PUBLIC?

CFA/FRV Non-GARS area

A

Contact ATC
If they have no reports of aircraft in difficulty, no response is required
Place stop (ST) in event and close

60
Q

What is the workflow for a 113 or 111 event received from the ATC?

FRV GARS and CFA/FRV Non-GARS

A

Dispatch

NA FSCC / TL

61
Q

What is the workflow for a smoke detector battery change?

CFA area ONLY

A

Between 0800 and 2200 hours:
DISPATCH the PRIMARY BRIGADE
Hold the event for 60 minutes, then close

Event received at other times should be held until paging hours

62
Q

What is the workflow for an UNIDENTIFIED SUS SUBSTANCE event with person affected? CALL FROM PUBLIC

FRV GARS

A

2ND ALARM HAZMAT RESPONSE

NA FSCC ENSURE SCI HAS BEEN RESPONDED / NA TL

63
Q

What is the workflow for an UNIDENTIFIED SUS SUBSTANCE event with person affected? CALL FROM PUBLIC

CFA/FRV Non-GARS

A

== NIL DISP–UNLESS DIRECTED BY POLICE ==
Hold for 60 minutes and if no direction is received from police, the event is closed
NA FSCC

NIL RESPONSE, regardless of persons being physically affected
ONLY Respond if requested by Police

64
Q

What is the workflow for an UNIDENTIFIED SUS SUBSTANCE?
CALL FROM POLICE

CFA/FRV Non-GARS

A

DISPATCH, NA FSCC / TL

Ensure responding appliances are advised that the incident involves suspicious unidentified substances

65
Q

What is the workflow for EXPLOSIONS HEARD?
CFA/FRV Non-GARS

NO reports of smoke, fire, or other indicators of a situation covered by SOPs

A

Adhoc to FSCC

If the FSCC directs nil response, enter a remark to advise other ESOs, eg. ===FIRE NOT ATTENDING===

66
Q

What is the workflow for a BOMB THREAT from another ESO or PUBLIC (not Police)

CFA/FRV Non-GARS

A

CAS POLICE 591
Hold event for 60 minutes and if no direction is received from police, the event is to be closed

Notify the FSCC, ONLY if appliances are required to respond (if requested by Police)

67
Q

What is the workflow for a BOMB THREAT from POLICE?

CFA/FRV Non-GARS

A

DISPATCH

NA FSCC / TL

68
Q

What is the workflow for a 113 event received from the PUBLIC?

FRV GARS

A

Adhoc to FSCC
Call Melbourne Airport Control Tower
Notify FSCC and comply

(Call FSCC after speaking with Melbourne Airport Control Tower)

69
Q

What notification events do we notify FRV stations about?

FRV GARS

A

Fumigations/Intruder Alarms involving Smoke
Water/Fire Service Off
Evacuation Drills
Bridges – Load Limits and Closures
Road Closures

(Notify BOTH maintenance area and backup stations as per assignment rule)

70
Q

How do we notify other ESOs of an updated location?

FRV GARS and CFA/FRV Non-GARS

A

CAS the updated location

(If multi-agency, do NOT just type F2P F2AV etc on the existing event. Location needs to be CAS’d to other ESOs)

71
Q

When a cancellation message is received from another ESO on a multi-agency event PRIOR to DISPATCH, what is the workflow?

FRV GARS and CFA/FRV Non-GARS

A

Adhoc to the relevant FSCC

72
Q

Who is responsible for the dispatch of SES Rescues?

A

Fire Dispatcher

They are also responsible for actioning dispatch warnings on all SES rescue units

73
Q

When is a Teleboom not considered a PRIMARY appliance?

FRV GARS

A

Telebooms are never considered a PRIM for escalation purposes

(GARS MATRIX)

74
Q

How can you determine if an event is and EMR or multi-agency event?

FRV GARS and CFA/FRV Non-GARS

A

EMR events will appear with an ‘AFEMR’ in the event type field

Agency Control field (FSV) will display priority 0 for EMR events

75
Q

MOBILE / VOIP.
Indication of Emergency
What is the dispatch workflow?

CFA/FRV Non-GARS

A

Adhoc to FSCC

76
Q

MOBILE / VOIP
SC: INVESTIGATE 000 HANG UP
== 000 HANG UP–REVIEW REQUIRED ==

What is the dispatch workflow?

CFA/FRV Non-GARS

A

Cancel

No FSCC contact required

77
Q

SC: INVESTIGATE 000 HANG UP
== 000 HANG UP–REVIEW REQUIRED ==

What is the dispatch workflow?

FRV GARS

A

Adhoc to FSCC

78
Q

What is the workflow for EXPLOSIONS HEARD?

FRV GARS

A

Dispatch

NA FSCC, TL

79
Q

How many brigades can the ADTEC system contact at any one time?

CFA

A

UP TO 6

80
Q

What is the exception to an EXTENDED PRIM being dispatched?

A

GRASS AND SCRUB EVENTS

If recommended, then DE-SELECT from the recommend window

81
Q

What is the general assignment rule?

FRV GARS

A

The assignment rules have generally been formulated on the basis of a response of one pumper or pumper tanker from each of the two nearest stations.

82
Q

What is an extended primary?

FRV GARS/FRV Non-GARS

A

Where an event occurs in an area where there are no primary appliances, the secondary appliance from the maintenance station may be responded in addition to the general assignment rule

83
Q

How long do brigades have to answer when responded by ADTEC?

A

45 SEC

If there is no answer through ADTEC or ADTEC fails then dispatch the nearest brigade, and notify FSCC

84
Q

Event with
== DOUBTFUL ADDRESS ==
What is the workflow?

FRV GARS and CFA/FRV Non-GARS

A

Dispatch

NA FSCC for direction

85
Q

What CFA EMR Brigades are in District 8?

(5 TOTAL)

A

Berwick EBERW
Cranbourne ECRAN
Edithvale EEDIT
Mornington EMORN
Patterson River EPATR

86
Q

What CFA EMR Brigades are in District 14?

(2 TOTAL)

A

South Morang ESTHM
Whittlesea EWHIT

Fire Dispatch (19 decks)

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