REVIEWER NG BOBETA SA PMLS Flashcards

1
Q

The implementation of
processes necessary to
keep an organization
functioning properly.

A

Management

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2
Q

What are the5
Management
Processes?

A

1.) Planning
2.) Organizing
3.) Staffing
4.)Leading/ directing
5.)controlling

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3
Q

Identifying goals and
determining the best
course of action
required to achieve
those goals.

A

Planning

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4
Q

Assigning
responsibilities to
the employees with
detailed skillsets
needed to complete
the task

A

Organizing

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5
Q

Hiring the right
people, for the right
positions to help the
organization achieve
its objectives

A

Staffing

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6
Q

Leading people
what to do and
seeing that they
do it to the best of
their ability

A

Directing

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7
Q

Monitoring employees
performance,
comparing it with the
goals, and taking
corrective actions as
needed

A

Controlling

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8
Q

Basic Characteristics
required to Operate
a Clinical Lab

A

1.)Successful Leadership
Principles
2.) Effective Management
3.) Accuracy and Reliability
4.)Focus on patient
5.)focus on staff

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9
Q

EFFECTIVE MANAGEMENT

A

1.)Time
2.) human
3.) Financial

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10
Q

LEVEL OF MANAGEMENT

A

1.)Top
2.) Middle
3.)Lower

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11
Q

The patient is an
important part of a
laboratory. They need to
approached in the best
way possible.

A

FOCUS ON
PATIENTS

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12
Q

It is the workforce that ensures
feasibility of processes and
obtaining reliable results. The
competency of staff is very
important

A

FOCUS ON
STAFF

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13
Q

Old French word

A

ménagemnet –
“the art of conducting, directing”.

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14
Q

-Leading and directing all or part of an
organization through the use of
human, financial and intellectual
resources.
- Provides the “road to get there”

A

Management

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15
Q

-Provides the direction of where one
(or an organization) is going.
-Four key leadership styles:
supporting, directing, delegating, and
coaching.
- Engage others to complete tasks
in a timely and productive
manner.

A

Leadership

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16
Q

FOUR PRIMARY MANAGEMENT FUNCTIONS

A
  1. Planning
  2. Prompt decision making
  3. Organizing
  4. Leading and contro
17
Q

provides physical and personal resources so
that an individual can accomplish his or her duties.

A

Supportive Leader

18
Q

presents rules, orders, or other defined
instructions to the individual.

A

Directiveleader

19
Q

The gold standard for medical laboratory

A

ISO 15189: 2007

20
Q

defines the particular requirements for
quality management systems requirements specific to
medical laboratories

A

ISO 15189:2007

21
Q

-A series of processes in motion set by measurements that will
ensure the quality of the laboratory.
- Consists of 5 pillars

A

Quality management system

22
Q

5 pillars of Quality management system

A

1.)Quality policies
2.) Quality Procedures
3.) work instructions
4.) Quality records
5.) Corrective action request

23
Q

A statement of the goals of the organization with respect to its Quality System
Management

A

Quality policies

24
Q

The details of the QSM, including the specific processes, procedures and staff
responsibilities

A

Quality Procedures

25
Q

The actual instructions for performing tasks that affect the quality
standards of the organization

A

Work Instructions

26
Q

Documents that demonstrate conformance to the specified requirements

A

Quality records

27
Q

Controlled documents that specify how problems with the organization’s QSM
are to be fixed.

A

Corrective Action Requests