Reviewer Flashcards

1
Q

quality based on the philosophy that continually improving people.

A

Leadership for quality

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2
Q

knows their areas of responsibility

A

Sense of purpose

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3
Q

leaders avoid negative self-indulgence

A

Self discipline

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4
Q

open and upfront with other members

A

Honesty

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5
Q

flexible and when to be firm

A

Commonsense

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6
Q

maintain energy, endurance, and good health

A

Stamina

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7
Q

committed to finish a task

A

Steadfastness

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8
Q

way of providing direction

A

Leadership styles

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9
Q

directive or dictatorial leadership

A

Autocratic leadership

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10
Q

consultative or consensus leadership

A

Democratic leadership

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11
Q

open or directive leadership

A

Participative leadership

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12
Q

result based or objective based

A

Goal oriented leadership

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13
Q

fluid or contingency leadership

A

Situational leadership

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14
Q

leadership taken to a higher level

A

Leadership style in total quality setting

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15
Q

must shown concern to the employees

A

Understand the employee’s point of view

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16
Q

incentives can be monetary or nonmonetary that should motivate

A

Use incentives to promote the change

17
Q

skill required during and after the transition period

A

Train the employee’s

18
Q

articulate the goal

A

Develop a change picture

19
Q

deliver the change picture

A

Communicate the change picture to stakeholders

20
Q

face to face meeting

A

Conduct a comprehensive roadblock analysis

21
Q

must design a plan

A

Implement the change

22
Q

quickly take any action

A

Monitor and adjust

23
Q

consider the core values

A

Keep the organization vision uppermost in your mind

24
Q

must look for advisors

A

Encourage promot and reinforce truth telling

25
Q

role model of what they profess to believe

A

Set the right example

26
Q

ensure that all task will be fulfilled based on set timeline

A

Delegate duties and responsibilities

27
Q

mentoring can provide a number of benefits for the employees ans for the organizations as a whole

A

Leader as mentors