review Flashcards

1
Q

F. A. C. E

A

find what’s working
acknowledge it
celebrate it
enjoy it

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2
Q

lengths of scissors and meaning

Short:

A

Graduation

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3
Q

lengths of scissors and meaning

medium:

A

layers

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4
Q

length of scissors and meaning

long:

A

one length/ men’s cut

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5
Q

3 laws of mind

A
  1. can’t avoid dont’s
  2. move towards what you’re focusing on
  3. focus on one thing at a time
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6
Q

list the steps to the 4-step program

A
  1. mini pow-wow
  2. service consultation
  3. service check
  4. service completion
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7
Q

10 opportunities

A
  1. create magic
  2. identify challenges
  3. recommend solutions
  4. the wash house
  5. educate your guests
  6. talk professionally
  7. recommend the color bar and other services
  8. style experience
  9. review and recommend
    2 minute plan
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8
Q

2 minute plan

A
  1. wait to clean your service area
  2. escort your service guest to the service desk
  3. introduce your service guest to the service team
  4. pull products and review the features and
    benefits
  5. reserve a future service time
  6. give service guest a business card and then five more business cards
  7. request a referral
  8. say thank you!
  9. clean your service area
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9
Q

what are 3 contours used in men’s cutting?

A
  1. natural
  2. building
  3. leaning
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10
Q

what is the purpose of the tension release method?

A

to protect outline around the ear

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11
Q

what hand position is used for layers?

A

overhand

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12
Q

what is used to disinfect your tools

A

barbicide

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13
Q

how often do you give scalp treatments?

A

2-3 x per week for unhealthy scalps

weekly for heathy scalps

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14
Q

what are the phases of a haircut

A
  1. create basic shape
  2. cross check
  3. blow dry
  4. refine
  5. style and finish
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15
Q

what are the three section angles?

A

diagonal
horizontal
vertical

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16
Q

what is height, width, and depth

A

principals of dimension

17
Q

what are the three cycles of hair growth

A

anagen
catagen
telogen

18
Q

3 types of draping

A

single
double
neck strip

19
Q

straight, wavy, curly, and extra curly is?

A

formation

20
Q

how many stands of hair one has per sq in

A

density

21
Q

the ability of hair to absorb moisture

A

porosity

22
Q

The ability of hair to stretch without breaking

A

elasticity

23
Q

diameter of an individual strand

A

texture

24
Q

45 degrees equals?

A

off base

25
Q

90 degrees equals?

A

1/2 base

26
Q

135 degrees equals?

A

on base

27
Q

3 P’s?

A
  1. personal
  2. positive
  3. present
28
Q

what is your multiple intelligence?

A

interpersonal

29
Q

circle of influences

A
middle to top: 
intimate 
friends
professional 
network 
stranger 

middle to bottom:
in