Review Flashcards
A States authority to govern matters related to the welfare and safety of the residents is known as
……… powers
State Police
Which Type of leadership is described as a process in which a person engages with others and creates a conversation that raises the level of motivation and morality in both the leader and the follower?
Transformational
What is a commonly used for documenting employee performance Day to day basis
T accounts
what is a realistic goal that a FF might set to achieve during the coming evaluation period?
Complete a Fire science class at a community college
it is common practice to provide notification to an employee who may receive a substandard evaluation at least ………. weeks before the evaluation is due.
10
Which is a common requirement for an employee who receives a substandard evaluation
A work Improvement Plan
Which action is the official negative supervisory action at the lowest level of the progressive discipline process
Formal Written Reprimand
In the majority of cases, what must occur before a demotion, suspension, or involuntary termination can be invoked?
predisciplinary conference
When should FF conduct self evaluations during the annual evaluation period?
Mid - year and 6 weeks prior to the end of the period.
Which is the tendency to rate subordinates more harshly than warranted on annual evaluations
Severity
What is the evaluation error in which a supervisor rates a FF only on their most recent behavior rather than performance through the entire preceding evaluation period
Recency
In which evaluation error is a firefighter evaluated based on an officer’s personal ideals instead of the job classification standards
Frame of reference
What is the evaluation error in which fire officers evaluate when subordinate against another instead of against their job classification standards
Contrast effect
Which type of evaluation error occurs when the fire officer rates the employee based on race religion gender age or disability
Personal bias
Which type of evaluation error occurs when a fire officer concentrates on only one aspect of a firefighters performance and applies that perception across the board to all aspects of the individuals work performance
Halo and Horn effect
How do annual employee evaluations relate to work history
The evaluations are a formal part of an employee’s work history
Unless there is a problem with an employee’s performance schedule evaluations should be used primarily as an opportunity to
Discuss future goals and objectives
The employee reviews and comments on the officers evaluation in step…… Of the four-step annual evaluation process
2
Which jurisdictional department handles the setting of compensation and benefits
Human resources
Which is defined as the process of setting performance standards and evaluating performance against those standards
Performance management
What is the pay system called in which firefighters are typically paid a base amount then receive additional compensation for any skills to firefighter can demonstrate
Skill based
What is the pay system called in which the firefighters are typically paid a base amount and then receive additional compensation for good performance
Merit-based
What is the leading cause of on-duty death among the firefighters
Sudden cardiac arrest death
In addition to meeting regulatory requirements how can records of accidents be used
To identify trends
Which is the process of imparting knowledge or skill through systematic instruction
Education
Which system established the qualifications of a system to award certificates that are based on recognized standards
Accreditation
Fire officer maintains a list of firefighters activities by date and a brief description of performance observations
Activity log
Single sheet is used to this assets on left and liabilities on the right side
T accounts
Many departments encourage fire officers to conduct…….. With each firefighter during the year
Informal reviews
A firefighter should conduct another self-evaluation approximately…, Before official annual evaluation is due
6 weeks
This type of evaluation error the evaluator must not allow the evaluation to be slanted by race religion gender disability age
Personal bias
When firefighter evaluated only on incidents that occurred in the last few weeks rather than the whole evaluation period
Recency
When firefighter rated in the middle of range of all dimensions of work performance
Central tendency
