Retest #3 Flashcards
What issue does constant indicator LED activity imply?
Not enough system RAM
An IT technician installs a solid-state drive (SSD) into a motherboard connector that enables high-performance storage and is oriented horizontally. What has the IT technician installed?
M.2
A user complains that their laptop does not hold a charge for more than 30 minutes, even after charging all night. They also mention that there is an error message when they restart their computer that states something about power. What is likely the problem?
Underpowered adapter
An infrastructure engineer requests that a specific computer always gets a particular IP address when it connects to the network. They do not keep proper records of IP addresses, so they would rather not set the host’s IP with a static address. What can the engineer use to ensure this host gets the requested address?
DHCP reservation
What is the most important output voltage since it is the most heavily used?
12V
This protocol facilitates requests for an IP address and other network settings and uses ports 67 & 68.
DHCP
A user calls to report that they cannot connect to the internet and various other internal resources from their laptop. After a technician asks them what IP address their Windows laptop has, they report it has an address of 169.254.0.115. What problem is the user’s laptop having?
The laptop cannot get an address from the DHCP server
After discovering an unlabeled wall port in an office, a technician would like to label it appropriately. Not knowing where the permanent link patches into specifically, they know which IT closet it would run to, as all the other permanent links in the same area run to the same closet. When connecting a laptop, there appears to be a successful connection. Which tool would be most helpful for the technician to use?
Toner probe
A user finished setting up their new laptop on the latest Windows operating system and is currently setting up print capabilities. They go to pick up the paper from the printer but everything comes out garbled. What should they troubleshoot first?
Drivers
A technician troubleshoots a laptop’s direct connectivity to the organization’s access points connected to an internal network. Troubleshooting starts by removing a screw-down panel to access and examine internal components. Which components does the technician test?
Wireless Card
A printer allows connection to a computer through the infrastructure mode. What type of connection is this?
Wireless
An IT administrator noticed that the company needs a more secure way to create and store data. What should the IT administrator implement?
TPM
A technician has tested a computer with extended read/write times and found it to have IOPS reduced from vendor baselines. What should the technician do next?
Make Data Backups
A user wants to mitigate the risk of data loss by using a disk that underpins the mass storage system and provides fault tolerance. What can the user use?
RAID
A user complains that their phone restarts unexpectedly. However, after trying to isolate the problem, the technician has no idea what is causing the unexpected restarts. What should the technician always consider?
Malware
