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PTCB Certification > Retail Pharmacy > Flashcards

Retail Pharmacy Flashcards

1
Q

The Health Insurance Portability and Accountability Act contains regulations related PHI which stands for

A

Protected health information

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2
Q

What are the four eternal routes of administrations?

A

oral, sublingual, buccal, and rectal

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3
Q

Prescriptions are written in

A

ink

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4
Q

re allowed to write some prescriptions in some states, as determined by protocols and collaboration with a primary prescriber.

A

pharmacists

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5
Q

The directions for use make-up the

A

Signa

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6
Q

In community pharmacies, ____ generally receive the prescription and collect patient data and enter this information into the computer

A

technician

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7
Q

What term means “under the tongue”?

A

sublingual

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8
Q

When a prescription is written for a medication that is not commercially available, the medication can be prepared by mixing the ingredients required and this is called

A

extermporaneous compounding

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9
Q

The ______ should be consulted on all OTC and Schedule II prescriptions.

A

pharmacist

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10
Q

If a new prescription has been prepared by a pharmacy technician, the final check is done by the

A

pharmacist

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11
Q

Directions for use should start with a

A

verb

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12
Q

Amoxil 250 mg/5ml
Sig: tsp tid x 10 d
M: qs
The amount of medication to be dispensed is

A

150 ml

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13
Q

Amoxil 250 mg / 5 ml
Sig: tsp tid x 10 d
M: qs
The following auxiliary labels should be placed near the medication label

A

Shake well

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14
Q

are allowed to write some prescriptions in some states, as determined by protocols and collaboration with a primary presciber

A

Pharmacists, nurse practitioners, and/or physician assistants

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15
Q

The directions for use (such as cap t.i.d) make up the

A

Signa

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16
Q

The _____ should be consulted on all OTC and Schedule II prescriptions

A

pharmacist

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17
Q

If a new prescription has been prepared by a pharmacy tech, the final check is done by the

A

pharmacist

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18
Q

Directions for use should start with a

A

verb

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19
Q

For the prescription: Prozac 20 mg #30 qd NR, how many refills are allowed

A

0

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20
Q

Instructions form medical practitioners authorizing drug or drug issuance to a patient are

A

prescriptions

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21
Q

Five groups of drugs identified by the 1970 Controlled Substance Act as having the potential for abuse nd whose distribution is strictly controlled by five control scheduled set forth in the CSA

A

Controlled substances

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22
Q

During the fill process, you should always refer to the ____first

A

prescription

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23
Q

When you receive a prescription for an OTC medications, you should

A

consult the pharmacist

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24
Q

Amoxil 250mg/5ml
Sig: tsp tid x 10d
M:qs
The medication should be taken

A

Three times daily

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25
Q

For the prescription: Amoxil 250 mg #30 l tid rfx2, how many days should the prescription last?

A

10

26
Q

As an expiration date approaches, the pharmacy tech should be aware that it must be _____ before the expiration date passes

A

used

27
Q

Checking of order reports to ensure the order contains no gross errors is done

A

manually

28
Q

Proper disposal or destruction of non-returnable medication includes

A

giving it to a company that meets EPA regulation

29
Q

If a third party plan has a dual co-pay, the patient usually pays ____ for generic drugs compared to brand name drugs

A

less

30
Q

Parata Max is an example of a(an)

A

counting/filling device

31
Q

Most drugs are kept at room temp between

A

59-86 degrees F

32
Q

Material Safety Data Sheets (MSDS) provide

A

protective measures for exposure to hazardous chemicals

33
Q

The goal of a good inventory system is

A

to ensure that drugs are available when they are needed and at the right place

34
Q

The portion of the price of the medication that an insured patient is required to pay is called the

A

co-pay

35
Q

______ are provided by suppliers or wholesalers to return overshipments damaged products, or expired products

A

return good forms

36
Q

The maximum price per table (or other dispensing unit) an insureer or PBM will pay for a given product is

A

MAC

37
Q

The DAW indicator that is appropriate for online adjudication if a physician has handwritten DAW on the prescription is

A

1

38
Q

When reconciling an order, if a tech detects a discrepancy, the supplier should be notified

A

immediately

39
Q

Procedures for billing compounded prescriptions

A

are variable, depending on the insurer or PBM

40
Q

What system involves the resolution of prescription coverage through the communication of the pharmacy computer with the third party computer

A

Online adjudication system

41
Q

Wholesalers who provide medications to hospitals, pharmacies, and other medication dispensers account for about ______ of pharmaceutical manufacturers’ sales

A

three-quarters

42
Q

If a suppliers terms are thirty days net:

A

It would be best to have a turnover less than thirty days

43
Q

An example of periodic maintenance of a computer system is

A

System backup

44
Q

Which of the following information is generally not required in online claim processing

A

weight

45
Q

Medications that are chemically different but have similar actions and effects are

A

therapeutically equivalent

46
Q

_____ is the term for organizing drugs alphbetically by their generic names

A

Alpha-generically

47
Q

A listing of the goods or items that a business will use in its normal operation is called

A

inventory

48
Q

_____ is an expression for the rate at which inventory is used and is generally expressed in number of days

A

turnover

49
Q

Material safety data sheets are required by

A

OSHA

50
Q

_____ is an important step in ensuring that records are corect

A

Manual checking

51
Q

when receiving orders for Schedule II controlled substances, they must be checked and signed by the

A

pharmacist

52
Q

All dispenses prescriptions must have a _____ cap unless that patient specifies a ______ cap

A

child resistant, non-child resistant

53
Q

The refrigerator in a community pharmacy may be used to store

A

drugs only

54
Q

Pharmacists can provide services that are billed to third parties for conditions such as diabetes, hypertension, and asthma and these services are called

A

Disease State Management Services

55
Q

Community pharmacies that are individually owned local pharmacies are

A

independent pharmacies

56
Q

When there is a questions on insurance coverage for an online claim, the pharmacy technician should

A

telephone the insurance plan’s pharmacy help desk

57
Q

A _____ is a network of providers for which costs are covered inside, but not outside of the network

A

HMO

58
Q

Information that a pharmacy tech may enter into the computer for a new prescription includes

A

correct drug and strength, directions for use, quantity, and number of refills, correct physicians name, DAW code, and initials of the dispensing pharmacist

59
Q

Disease state management services may be billed directly to the patient or to

A

patient insurance company

60
Q

When a technician receives a rejected claim “Unable to to Connect” this probably means

A

the connection with the insurer’s computer is temporarily unavailable due to computer problems

61
Q

Techniques for interacting with customers on the telephone include

A

using a pleasant and courteous manner, stating the name of your pharmacy and your name, referring all calls that require a pharmacist’s judgment to the pharmacist

62
Q

_______ are the skills involving relationships between people

A

interpersonal skills

PTCB Certification (5 decks)

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