Retail Pharmacy Flashcards
The Health Insurance Portability and Accountability Act contains regulations related PHI which stands for
Protected health information
What are the four eternal routes of administrations?
oral, sublingual, buccal, and rectal
Prescriptions are written in
ink
re allowed to write some prescriptions in some states, as determined by protocols and collaboration with a primary prescriber.
pharmacists
The directions for use make-up the
Signa
In community pharmacies, ____ generally receive the prescription and collect patient data and enter this information into the computer
technician
What term means “under the tongue”?
sublingual
When a prescription is written for a medication that is not commercially available, the medication can be prepared by mixing the ingredients required and this is called
extermporaneous compounding
The ______ should be consulted on all OTC and Schedule II prescriptions.
pharmacist
If a new prescription has been prepared by a pharmacy technician, the final check is done by the
pharmacist
Directions for use should start with a
verb
Amoxil 250 mg/5ml
Sig: tsp tid x 10 d
M: qs
The amount of medication to be dispensed is
150 ml
Amoxil 250 mg / 5 ml
Sig: tsp tid x 10 d
M: qs
The following auxiliary labels should be placed near the medication label
Shake well
are allowed to write some prescriptions in some states, as determined by protocols and collaboration with a primary presciber
Pharmacists, nurse practitioners, and/or physician assistants
The directions for use (such as cap t.i.d) make up the
Signa
The _____ should be consulted on all OTC and Schedule II prescriptions
pharmacist
If a new prescription has been prepared by a pharmacy tech, the final check is done by the
pharmacist
Directions for use should start with a
verb
For the prescription: Prozac 20 mg #30 qd NR, how many refills are allowed
0
Instructions form medical practitioners authorizing drug or drug issuance to a patient are
prescriptions
Five groups of drugs identified by the 1970 Controlled Substance Act as having the potential for abuse nd whose distribution is strictly controlled by five control scheduled set forth in the CSA
Controlled substances
During the fill process, you should always refer to the ____first
prescription
When you receive a prescription for an OTC medications, you should
consult the pharmacist
Amoxil 250mg/5ml
Sig: tsp tid x 10d
M:qs
The medication should be taken
Three times daily
For the prescription: Amoxil 250 mg #30 l tid rfx2, how many days should the prescription last?
10
As an expiration date approaches, the pharmacy tech should be aware that it must be _____ before the expiration date passes
used
Checking of order reports to ensure the order contains no gross errors is done
manually
Proper disposal or destruction of non-returnable medication includes
giving it to a company that meets EPA regulation
If a third party plan has a dual co-pay, the patient usually pays ____ for generic drugs compared to brand name drugs
less
Parata Max is an example of a(an)
counting/filling device
Most drugs are kept at room temp between
59-86 degrees F
Material Safety Data Sheets (MSDS) provide
protective measures for exposure to hazardous chemicals
The goal of a good inventory system is
to ensure that drugs are available when they are needed and at the right place
The portion of the price of the medication that an insured patient is required to pay is called the
co-pay
______ are provided by suppliers or wholesalers to return overshipments damaged products, or expired products
return good forms
The maximum price per table (or other dispensing unit) an insureer or PBM will pay for a given product is
MAC
The DAW indicator that is appropriate for online adjudication if a physician has handwritten DAW on the prescription is
1
When reconciling an order, if a tech detects a discrepancy, the supplier should be notified
immediately
Procedures for billing compounded prescriptions
are variable, depending on the insurer or PBM
What system involves the resolution of prescription coverage through the communication of the pharmacy computer with the third party computer
Online adjudication system
Wholesalers who provide medications to hospitals, pharmacies, and other medication dispensers account for about ______ of pharmaceutical manufacturers’ sales
three-quarters
If a suppliers terms are thirty days net:
It would be best to have a turnover less than thirty days
An example of periodic maintenance of a computer system is
System backup
Which of the following information is generally not required in online claim processing
weight
Medications that are chemically different but have similar actions and effects are
therapeutically equivalent
_____ is the term for organizing drugs alphbetically by their generic names
Alpha-generically
A listing of the goods or items that a business will use in its normal operation is called
inventory
_____ is an expression for the rate at which inventory is used and is generally expressed in number of days
turnover
Material safety data sheets are required by
OSHA
_____ is an important step in ensuring that records are corect
Manual checking
when receiving orders for Schedule II controlled substances, they must be checked and signed by the
pharmacist
All dispenses prescriptions must have a _____ cap unless that patient specifies a ______ cap
child resistant, non-child resistant
The refrigerator in a community pharmacy may be used to store
drugs only
Pharmacists can provide services that are billed to third parties for conditions such as diabetes, hypertension, and asthma and these services are called
Disease State Management Services
Community pharmacies that are individually owned local pharmacies are
independent pharmacies
When there is a questions on insurance coverage for an online claim, the pharmacy technician should
telephone the insurance plan’s pharmacy help desk
A _____ is a network of providers for which costs are covered inside, but not outside of the network
HMO
Information that a pharmacy tech may enter into the computer for a new prescription includes
correct drug and strength, directions for use, quantity, and number of refills, correct physicians name, DAW code, and initials of the dispensing pharmacist
Disease state management services may be billed directly to the patient or to
patient insurance company
When a technician receives a rejected claim “Unable to to Connect” this probably means
the connection with the insurer’s computer is temporarily unavailable due to computer problems
Techniques for interacting with customers on the telephone include
using a pleasant and courteous manner, stating the name of your pharmacy and your name, referring all calls that require a pharmacist’s judgment to the pharmacist
_______ are the skills involving relationships between people
interpersonal skills
