Retail Pharmacy

Question 1

The Health Insurance Portability and Accountability Act contains regulations related PHI which stands for

Answer 1

Protected health information

Question 2

What are the four eternal routes of administrations?

Answer 2

oral, sublingual, buccal, and rectal

Question 3

Prescriptions are written in

Answer 3

ink

Question 4

re allowed to write some prescriptions in some states, as determined by protocols and collaboration with a primary prescriber.

Answer 4

pharmacists

Question 5

The directions for use make-up the

Answer 5

Signa

Question 6

In community pharmacies, ____ generally receive the prescription and collect patient data and enter this information into the computer

Answer 6

technician

Question 7

What term means “under the tongue”?

Answer 7

sublingual

Question 8

When a prescription is written for a medication that is not commercially available, the medication can be prepared by mixing the ingredients required and this is called

Answer 8

extermporaneous compounding

Question 9

The ______ should be consulted on all OTC and Schedule II prescriptions.

Answer 9

pharmacist

Question 10

If a new prescription has been prepared by a pharmacy technician, the final check is done by the

Answer 10

pharmacist

Question 11

Directions for use should start with a

Answer 11

verb

Question 12

Amoxil 250 mg/5ml
Sig: tsp tid x 10 d
M: qs
The amount of medication to be dispensed is

Answer 12

150 ml

Question 13

Amoxil 250 mg / 5 ml
Sig: tsp tid x 10 d
M: qs
The following auxiliary labels should be placed near the medication label

Answer 13

Shake well

Question 14

are allowed to write some prescriptions in some states, as determined by protocols and collaboration with a primary presciber

Answer 14

Pharmacists, nurse practitioners, and/or physician assistants

Question 15

The directions for use (such as cap t.i.d) make up the

Answer 15

Signa

Question 16

The _____ should be consulted on all OTC and Schedule II prescriptions

Answer 16

pharmacist

Question 17

If a new prescription has been prepared by a pharmacy tech, the final check is done by the

Answer 17

pharmacist

Question 18

Directions for use should start with a

Answer 18

verb

Question 19

For the prescription: Prozac 20 mg #30 qd NR, how many refills are allowed

Answer 19

0

Question 20

Instructions form medical practitioners authorizing drug or drug issuance to a patient are

Answer 20

prescriptions

Question 21

Five groups of drugs identified by the 1970 Controlled Substance Act as having the potential for abuse nd whose distribution is strictly controlled by five control scheduled set forth in the CSA

Answer 21

Controlled substances

Question 22

During the fill process, you should always refer to the ____first

Answer 22

prescription

Question 23

When you receive a prescription for an OTC medications, you should

Answer 23

consult the pharmacist

Question 24

Amoxil 250mg/5ml
Sig: tsp tid x 10d
M:qs
The medication should be taken

Answer 24

Three times daily

Question 25

For the prescription: Amoxil 250 mg #30 l tid rfx2, how many days should the prescription last?

Answer 25

10

Question 26

As an expiration date approaches, the pharmacy tech should be aware that it must be _____ before the expiration date passes

Answer 26

used

Question 27

Checking of order reports to ensure the order contains no gross errors is done

Answer 27

manually

Question 28

Proper disposal or destruction of non-returnable medication includes

Answer 28

giving it to a company that meets EPA regulation

Question 29

If a third party plan has a dual co-pay, the patient usually pays ____ for generic drugs compared to brand name drugs

Answer 29

less

Question 30

Parata Max is an example of a(an)

Answer 30

counting/filling device

Question 31

Most drugs are kept at room temp between

Answer 31

59-86 degrees F

Question 32

Material Safety Data Sheets (MSDS) provide

Answer 32

protective measures for exposure to hazardous chemicals

Question 33

The goal of a good inventory system is

Answer 33

to ensure that drugs are available when they are needed and at the right place

Question 34

The portion of the price of the medication that an insured patient is required to pay is called the

Answer 34

co-pay

Question 35

______ are provided by suppliers or wholesalers to return overshipments damaged products, or expired products

Answer 35

return good forms

Question 36

The maximum price per table (or other dispensing unit) an insureer or PBM will pay for a given product is

Answer 36

MAC

Question 37

The DAW indicator that is appropriate for online adjudication if a physician has handwritten DAW on the prescription is

Answer 37

1

Question 38

When reconciling an order, if a tech detects a discrepancy, the supplier should be notified

Answer 38

immediately

Question 39

Procedures for billing compounded prescriptions

Answer 39

are variable, depending on the insurer or PBM

Question 40

What system involves the resolution of prescription coverage through the communication of the pharmacy computer with the third party computer

Answer 40

Online adjudication system

Question 41

Wholesalers who provide medications to hospitals, pharmacies, and other medication dispensers account for about ______ of pharmaceutical manufacturers' sales

Answer 41

three-quarters

Question 42

If a suppliers terms are thirty days net:

Answer 42

It would be best to have a turnover less than thirty days

Question 43

An example of periodic maintenance of a computer system is

Answer 43

System backup

Question 44

Which of the following information is generally not required in online claim processing

Answer 44

weight

Question 45

Medications that are chemically different but have similar actions and effects are

Answer 45

therapeutically equivalent

Question 46

_____ is the term for organizing drugs alphbetically by their generic names

Answer 46

Alpha-generically

Question 47

A listing of the goods or items that a business will use in its normal operation is called

Answer 47

inventory

Question 48

_____ is an expression for the rate at which inventory is used and is generally expressed in number of days

Answer 48

turnover

Question 49

Material safety data sheets are required by

Answer 49

OSHA

Question 50

_____ is an important step in ensuring that records are corect

Answer 50

Manual checking

Question 51

when receiving orders for Schedule II controlled substances, they must be checked and signed by the

Answer 51

pharmacist

Question 52

All dispenses prescriptions must have a _____ cap unless that patient specifies a ______ cap

Answer 52

child resistant, non-child resistant

Question 53

The refrigerator in a community pharmacy may be used to store

Answer 53

drugs only

Question 54

Pharmacists can provide services that are billed to third parties for conditions such as diabetes, hypertension, and asthma and these services are called

Answer 54

Disease State Management Services

Question 55

Community pharmacies that are individually owned local pharmacies are

Answer 55

independent pharmacies

Question 56

When there is a questions on insurance coverage for an online claim, the pharmacy technician should

Answer 56

telephone the insurance plan's pharmacy help desk

Question 57

A _____ is a network of providers for which costs are covered inside, but not outside of the network

Answer 57

HMO

Question 58

Information that a pharmacy tech may enter into the computer for a new prescription includes

Answer 58

correct drug and strength, directions for use, quantity, and number of refills, correct physicians name, DAW code, and initials of the dispensing pharmacist

Question 59

Disease state management services may be billed directly to the patient or to

Answer 59

patient insurance company

Question 60

When a technician receives a rejected claim "Unable to to Connect" this probably means

Answer 60

the connection with the insurer's computer is temporarily unavailable due to computer problems

Question 61

Techniques for interacting with customers on the telephone include

Answer 61

using a pleasant and courteous manner, stating the name of your pharmacy and your name, referring all calls that require a pharmacist's judgment to the pharmacist

Question 62

_______ are the skills involving relationships between people

Answer 62

interpersonal skills