Responsibilities and Expectations Flashcards

In this section, you will learn the responsibilities and expectations of a CFA Paris Trainer.

1
Q

Must we treat everyone with dignity, honor and respect?

A

Yes. This goes back to having a servant’s heart.

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2
Q

Must you learn how to effectively use the @CFANow app?

A

Yes. You will learn this later into your Trainer Training. You don’t have to know it now, but you will learn it.

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3
Q

Must you keep the focus on guests at all times?

A

Yes! Our guests are some of the most important people in the building. Without them, there would be no Chick Fil A.

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4
Q

Must you keep the dining room, front counter, parking lot and drive-thru clean at all times?

A

Yes. When people come to Chick Fil A, they expect our restaurant to be as clean as possible. It is what we’re known for.

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5
Q

Must you demonstrate the usage of CORE 4 and Second Mile Service?

A

Yes. Always remember to Share a Smile, Speak in an Enthusiastic Voice, Make Eye Contact and to always say My Pleasure! Remember to go above and beyond at CFA Paris.

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