Resource Mangement Flashcards

1
Q

What is Capacity Utilisation?

A

the extent to which the maximum capacity for output that is being used

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2
Q

What is the formula for Capacity Utilisation?

A

Current output
_________________. X 100

Maximum possible
Output

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3
Q

How can Capacity utilisation be improved?

A
  • Increase demand through a price cut
  • Special deals
  • Making staff redundant
  • Sell assets
  • lease capacity to other businesses
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4
Q

What is stock control?

A

The flow of stock I’m a business, it concerns the ordering and management of raw materials, components, work in progress and finished goods

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5
Q

What are the implications of under-utilisation?

A
  • Higher fixed cost per unit
  • Unmotivated staff standing around, not busy
  • Business may need to rationalise
  • Increase flexibility of business
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6
Q

What are the implications of over-utilisation?

A
  • Can damage reputation of the business
  • In manufacturing it can put too much strain on resources
  • Staff may do too much overtime and so have accidents when tired
  • Means there is no time to maintain machinery or train staff
  • Quality suffers as mistakes are made in production
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7
Q

What is the buffer stock level?

A

stocks which are held in case there is unforeseen rise in demand or a problem with supply

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8
Q

What are the advantages of bugger stocks?

A

• Holding buffer stocks means that a business can easily respond to changes in consumer demands
• Holding buffer stocks means that if the suppliers cannot deliver on time that production will not be affected

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9
Q

What are the implications of poor stock control?

A
  1. Loss of customer goodwill
  2. Loss of sales revenue
  3. Damage to reputation
  4. Disruption to production
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10
Q

What is just in time delivery?

A

A business orders and gets the stock delivered on the same day rather than keeping the stock in a warehouse

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11
Q

What are the advantages of JIT?

A

• As parts are ordered as they are needed there is no wastage
• Parts are not warehoused which is a massive cost saving in terms of premises and staff
• Stock is less likely to go out of date
• The business will improve their cash flow, as their money is not tied up in stock

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12
Q

What are the disadvantages of JIT?

A

• The business won’t be able to meet unpredicted surges in demand
• The business won’t be able to quickly replace damaged parts
• If the delivery does not turn up in time this can stop the whole production line, which is costly

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13
Q

What are the 7 deadly wastes?

A
  1. Over production
  2. Waiting time
  3. Transportation time
  4. Excess processing
  5. Excess stock
  6. Excess motion
  7. Product quality
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14
Q

What is the competitive advantage?

A

A feature that gives one business an edge over its rivals

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15
Q

What is competitiveness

A

The extent to which a firm can stand up to - or beat - its rivals

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16
Q

What is stockholding cost?

A

The overheads resulting from the stock levels held by a firm

17
Q

What is quality?

A

How well a product or service does what it was designed to do

18
Q

What is quality control?

A

Checking and reviewing work that has already been done

19
Q

What is quality assurance?

A

the maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production

20
Q

What is TQM?

A

A management approach change in business culture that puts quality at the heart of everything

21
Q

What are the advantages of TQM?

A

✓Not paying for inspectors
✓Empowered employees are
motivated (esteem needs met)
✓Improved quality therefore more satisfied customers
✓Enhanced reputation
✓Builds good partnerships with
suppliers
✓More involved workers
✓Less development time for new products

22
Q

What are the disadvantages of TQM?

A

Spunk