resource management- MF2 Flashcards
what are values
Qualities that an individual or group believe are desirable and important in life.
Relate to those aspects of life that really matter to a person, or the things that a person sees as important, such as good health, family, education, freedom of speech and money.
what are personal values?
Developed early in life as a result of socialisation and can be influenced by culture, religion or generational changes.
Often stable and remain consistent throughout life, e.g. honesty, self-respect
Can develop due to experiences e.g. independence gained from travelling abroad, open-mindedness through completing volunteer work.
examples of values
family
friends
shelter
health
personal values and past experiences
Past Experiences:
Influence resource management as we have learnt from the outcomes of prior situations.
Can be both positive and negative
e.g. person goes camping and does not pack adequate clothing for the climate – and learns that next time needs to prepare for all weather.
Factors influencing availability of and access to resources
S - socioeconomic status
Location
E - ducation
D - visibility
A - ge
G - ender
E - ethnicity/culture
socioeconomic status
Based on income, education level, occupation and social status within community.
High SES = greater access to broader range of resources
Low SES = reduced access to range of resources due to lack of finances, social and educational supports (don’tknow how to access/utilise resources)
location
Refers to where a person lives.
Some locations allow for greater access to resources due to
increased availability and supports in place. E.g. transport to
access facilities.
education
Education:
Refers to the level of schooling that a person has achieved.
Includes primary, secondary and tertiary schooling as well as lifelong
learning.
Level of education – influences type of occupation – impacts on
income that can be earnt. Also links to knowledge regarding how to
access resources.
disability
Refers to a person with a physical or intellectual condition that impacts their movement, senses or activities.
Can make it difficult to access some resources.
Increased accessibility to other resources e.g. government assistance
Access to resources for people with disabilities has improved considerably over the past few decades – subtitles or signing on TV.
age
Influences the types of resources that can be accessed and that are made available to an individual.
Knowledge and skills develop as age increases, therefore education increases and the knowledge of how to access resources increases.
Laws restrict access to certain resources based on a persons age.
gender
Most resources are equally available to males and females. Laws in place to ensure equality, access and support of resources.
Societal perceptions and expectations (social norms) have a greater impact on how and if the resources are accessed
Issues of inequity exists within organisations e.g. pay gap between men and women when completing the same job.
Ethnicity and Culture
Influences knowledge of available resources – can be positive or negative
Cultural values can determine whether a person accesses resources e.g. providing appropriate aged care in cultures where it is a “duty” to look after the elderly.
what is access to support
- When individuals, families or groups are unable to meet their needs, they may turn to the community for support.
- Support may come from several different sources: friends, family, formal or informal services
- support can look different for everyone
support groups
Groups or organisations in the community that assist people in need.
formal support
- formal support provides individuals and families with a specific service or support. these structured and organised networks are found outside the family unit
- examples of times when people would need support could be needing a docto
informal support
- Are not structured and provide individuals with assistance through societal (family, friends, neighbours) based interactions and networks. Also referred to as ‘social systems’.
- Highly valuable as they reduce the stress placed on formal support networks and promote community well-being and a sense of satisfaction.
- Generally free to access and utilise.
- EXAMPLE: Speaking with a friend or family member regarding their experience of pregnancy, looking after a neighbour’s property while they are away
Advantages of informal support
- Personalised care (comfort)
- Familiar environment
- Addresses emotional needs and support.
- Free and easy to access.
disadvantages of informal support
- Lack of specialised knowledge
- May be limited by culture/friendships/connections
- Influenced by others experience
- Dependant on others availability/capacity to help
Advantages of formal support
- Qualified professionals
- Generally easily accessible
- Specialised knowledge
- Can assist in times of crisis
disadvantages of informal support
- May require $$ to access
- May be limited to business hours
- Lack of “intimacy”
planning and organising (POIE)
P- planning
O - organising
I - implementing
E - evaluating
Planning
involves deciding what outcome is to be achieved and setting specific goals to achieve that outcome. planning is the basis for achieving an outcome and involves developing specific steps to do so
organising
involves arranging the steps of a plan, it is largely about creating a structure and sequence of steps whilst paying attention to people and resources required and the timeframe,e for implementation
implementation
involves carrying out the steps to achieve the desired outcome. it includes utilising the people and resources identified when organising and following the proposed timeframes
evaluating
involves assessing the implementation and whether or not the goal was achieved. it includes appraising the process and making recommendations where necessary
example of implementing POIE
Planning: I will complete 30minutes of exercise per day, it will be measured through my apple watch. It will be achievable if I can stick to it each day. Relevant to good physical health. Time goes on for each day.
Organising: Will need to sue the studio as a space to do exercise. Support from family to hold me accountable. Steps will be to get changed after school and do it. I need to make time to fit this into my schedule.
Implementation: Implementation involves the doing of the goal.
Evaluating: Goal was successful, it was hard to make time but, in the end, built up a routine.
communication
The process of sending and receiving messages. Involves sharing feelings and opinions, expressing ideas, establishing rapport between people and bringing together and transmitting of information.
4 main components:
1. The sender (source) – formulates, encodes and transmits message
- The receiver (destination) – decodes and interprets the message and gives feedback
- The message (symbols that have a shared meaning
- The medium (means by which the message is transmitted)
types of communication
Verbal and non verbal
verbally
through sounds and words (specifically language) either written or spoken. A code or symbols need to be understood by the sender and receiver for the message to be communicated effectively.
non verbally
includes physical actions and body language. It is part of the message that does not contain words. Contributes more to communication than verbal.
Signals are also sent through paralanguage which includes tone of voice, speed of delivery and breaks in sentences. Can be contradictory to the verbal message.
examples of verbal communication
- text messages
- shouting
- whispering
- speaking
- teaching/lecturing
- phone call
examples of nonverbal communication
- sign language
- brail
- gestures
- head nodding
styles of communication
passive
assertive
aggressive
passive communication + example
assertive communication + example
aggressive communication + example
what is effective communication?
occurs when the message is received and understood. it requires good communication skills from both the sender and receiver of the message
examples of effective communication
a clear and positive message
active listening
listen and look for feelings
genuine interest in others
assertive
easily understood
examples of ineffective communication
express message in a hurry
unclear about message
withholding information
constantly intrupting
lack of intrest
barriers to effective communication
language barriers
age
gender
communication styles - e.g eye contact
what is decision making
Process of making choices or reaching conclusions based on considering available alternatives.
Purpose of Decision-Making
- helps to solve problems
- aim to satisfy needs + wants to contribute to wellbeing
- influenced by standards and values
- assist in setting goals
- requires effective communication
- assists individuals and groups to choose and manage resources
managing barriers to achieve effective communication
notifications
move locations - go to a quieter spot
clarify - ask questions
language barrier - google translate
body language - use clear specific body language
decision-making styles
Rational
Impulsive
Intuitive
Confident
Hesitant
what is a rational decision-making style?
- takes into account all information of the outcome
e.g buying a house
what is an impulsive decision-making style?
- Rushes into deciding without giving too much thought about alternatives and outcomes. - – - Decision is made hastily without sufficient information.
what is an Intuitive decision-making style?
- Bases decision on gut feeling. Depends on how they feel about a particular alternative.
- little reasoning involved, based on inner feelings but some time spent considering.
what is a confident decision-making style?
- Believes in and trusts their ability to make a decision.
- Feel competent to make a wise choice. Satisfied with their decision.
what is a hesitant decision-making style?
Delays making a choice. Indecisive about what is best and procrastinates. May think for a long time and still not make a decision as it can be too difficult.
Factors Affecting decision making
A- access to services
C- complexity of the problem
A- past experiences/personal values
P- attitudes to change
what are simple problems
Require a small amount of time and effort to solve. Rarely have negative effects on people’s wellbeing and can occur quite regularly. Example: what to have for breakfast?
what are complex problems?
Requires a significant amount of time and effort to solve. Often have significant effects on people’s well-being and often do not occur on a day-to-day basis. Example: Career pathways, what to study for HSC.
