Research (RES) - Normal Controls

Question 1

RES01

Answer 1

1. When market research respondents/interviewees receive in person any cash or incentive payments of any form for the work performed, are they provided with a form which they sign acknowledging receipt of the incentive?
2. Is this form reviewed and approved by Management to ensure accuracy and completeness of the disbursement made?
3. Are cash advances approved by Management appropriately and monitored separately from petty cash?

Question 2

RES02

Answer 2

1. Is there an evidenced process in place for following up on outstanding incentives?
2. Is the follow up performed on a regular basis?

Question 3

RES03

Answer 3

1. What controls exist for reconciling vouchers, physical incentives…etc. in stock to those used ?
   This should include physical security controls.

Question 4

RES04

Answer 4

1. When market research respondents/interviewees receive electronic incentives, e.g. electronic vouchers, points…etc., and/or postal incentives for the work performed, is Management monitoring that incentives are distributed to the right respondents, and that no respondents receive incentives they should not, e.g. duplicate, individual registered under several names?
2. When the incentives process is outsourced to a third party provider, does the opco ensure that the provider’s processes are appropriate?