Requirements Management Flashcards

1
Q

WHAT ARE THE KEY ACTIVITIES IN DIFFERENT STAGES OF REQUIREMENTS MANAGEMENT

A

Stages of Requirements Management:

  1. GATHER in CONCEPT stage
  2. REFINE in DEFINITION stage
  3. TEST in DEVELOPMENT stage
  4. (Users) ACCEPT at HANDOVER stage
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2
Q

Why is requirements management important?

A
  1. Requirements are used as the platform for the solution & way solution is delivered.
  2. Encourages stakeholder buy in.
  3. Sets stakeholder expectations.
  4. Fewer changes - cost/time overruns.
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3
Q

Under Requirements Management, what would you do at the CONCEPT stage?

A
  1. List/define the requirements (HIGH LEVEL)
  2. Engage with users/sponsor
  3. Document the requirements
  4. Assess requirements - VALUE/PRIORITY/TIME/PROCESS
  5. Help justify need of project to Sponsor
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4
Q

Name 5 Project Team Roles

A
  1. Sponsor
  2. PM
  3. Users
  4. Steering Group
  5. Project Team Members
  6. Project Office
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5
Q

Name 4 styles of Leadership

A
  1. Directing
  2. Coaching
  3. Engaging
  4. Delegating
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6
Q

What is the difference between transactional leaders and transformational leaders?

A

Transactional:

  • ensure requirements are agreed
  • ensure rewards/penalties for achievement/non-achievement
  • exchange process linked to objectives

Transformational:

  • help people to success & become leaders
  • support people to transform themselves and achieve more than they though possible
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7
Q

Explain the term Situational Leadership

A
  • A theory by Hershey & Blanchard - that considers 4 different leadership styles: Directing, Coaching, Engaging & Delegating;
  • Says that different situations call for different leadership styles.
  • This will depend upon 2 factors - how critical the situation is and the skills and motivation levels of the team.
  • The more critical, the more directing style - the leader may have to take control and communication will be short, sharp & commanding.
  • Conversely the higher the skills and motivation of the team, the more the leader can step back & empower the team.
  • the leader will need to understand the context as well as motivation and skills of the team
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8
Q

What are the 4 levels of staff development according to Hershey & Blanchard’s Situational Leadership model?

A

D1 - Enthusiastic Beginner

D2 - Disillusioned Learner

D3 - Capable but Hesitant

D4 - Unconsciously Competent

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9
Q

Who came up with the ‘Hierarchy of Needs’?

A

Maslow

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10
Q

Who came up with ‘Situational Leadership’?

A

Hershey & Blanchard

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11
Q

What are the levels in the Hierarchy of Needs?

A
  1. Physiological
  2. Safety
  3. Belongingness
  4. Esteem
  5. Self Actualisation
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12
Q

What is Maslows ‘Hierarchy of Needs’?

A

It describes the pattern people move through depending on the environment and circumstances they face at any given time.

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13
Q

What is Herzberg’s 2 Factor Theory?

A
  • Theory which states people motivated by 2 types of factor - Motivator Factors & Hygiene Factors.
  • Motivation factors: lead to a sense of achievement, advancement and psychological growth.
  • Hygiene factors: background factors which are important but do not impact day to day motivation.
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14
Q

Who invented the 2 factor theory?

A

Herzberg

Hygiene & Motivator

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15
Q

Who invented the x & y theory?

A

Douglas McGregor

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16
Q

Explain the theory x & y?

A

X - assumes people are not motivated and dislike work.
- leads to structural/autocratic style of leadership

Y - assumes employees are self motivated, willing to work & creative.

  • leads to empowering, participative, transformational style leadership
  • more involved, flatter structure