Reports Flashcards

1
Q

What are the 4 scores presented in the Dynatrace Service Quality Report

A
  1. Dynatrace Overall score
  2. Application score
  3. Services score
  4. Infrastructure score
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2
Q

Where to find the Service Quality Report?

A

In the navigation menu, go to Observe and explore > Reports.
Click on Service quality in the left-hand menu.

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3
Q

What options do you have for each report?

A

1.Subscribe
2. Share

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4
Q

From what metrics is the Overall Dynatrace score made up?

A
  1. Application Score: This reflects the user experience within your applications, primarily based on Apdex ratings (user satisfaction) and the percentage of user actions impacted by problems.
  2. Services Score: This represents the health and performance of the services that support your applications, measured by the percentage of successful service calls not affected by problems.
  3. Infrastructure Score: This focuses on the health of your underlying infrastructure (servers, databases, etc.), calculated from the percentage of host time that was problem-free.
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5
Q

What are the metrics of the Dynatrace Application Score?

A
  1. Average Apdex
  2. Percentage of user actions with problems(User Action Impact)
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6
Q

What is the Services score?

A

Percentage of service calls that were successful and unaffected by problems.

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7
Q

What is the Infrastructure score?

A

Percentage of host time during which no problems were encountered.

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