Reports Flashcards
1
Q
What are the 4 scores presented in the Dynatrace Service Quality Report
A
- Dynatrace Overall score
- Application score
- Services score
- Infrastructure score
2
Q
Where to find the Service Quality Report?
A
In the navigation menu, go to Observe and explore > Reports.
Click on Service quality in the left-hand menu.
3
Q
What options do you have for each report?
A
1.Subscribe
2. Share
4
Q
From what metrics is the Overall Dynatrace score made up?
A
- Application Score: This reflects the user experience within your applications, primarily based on Apdex ratings (user satisfaction) and the percentage of user actions impacted by problems.
- Services Score: This represents the health and performance of the services that support your applications, measured by the percentage of successful service calls not affected by problems.
- Infrastructure Score: This focuses on the health of your underlying infrastructure (servers, databases, etc.), calculated from the percentage of host time that was problem-free.
5
Q
What are the metrics of the Dynatrace Application Score?
A
- Average Apdex
- Percentage of user actions with problems(User Action Impact)
6
Q
What is the Services score?
A
Percentage of service calls that were successful and unaffected by problems.
7
Q
What is the Infrastructure score?
A
Percentage of host time during which no problems were encountered.