REPORTING AN ACCIDENT ( WEEK 1)

Question 1

What is the first thing you should say when making an emergency call to report an accident?

Answer 1

This is an emergency call

Question 2

What should you say if the accident involves dangerous goods?

Answer 2

This is a Rail Dangerous Goods Emergency

Question 3

What personal information should you provide when reporting an accident?

Answer 3

1.) Your full name
2.) Job title
3.) Employer
4.) Exact location
5.) Telephone or radio number

Question 4

What details should you provide about the accident?

Answer 4

The exact location, what happened, and which running lines are definitely blocked and those that could be blocked.

Question 5

How should you describe the status of the running lines during an accident report?

Answer 5

Specify which lines are “definitely blocked” and which lines “could be blocked.”

Question 6

What are the steps to follow when reporting an accident?

Answer 6

1.) Make an emergency call.
2.) Provide information (name, job title, employer, location, contact number).
3.) Describe the accident location and details (what happened, blocked lines).
4.) Specify needed emergency services.

Question 7

Why is it crucial to state “THE LINE IS BLOCKED” during an accident report?

Answer 7

To ensure the signaller and emergency services are aware that train operations may be disrupted and to prevent further incidents.