Remark Codes Flashcards

1
Q

NM

A

Advised Guest that Names on Reservation must match Legal Travel Documentation

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2
Q

AD

A

Advised Guest of Booking Recap

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3
Q

NT

A

Advised Guest that the promotion is Non-Refundable

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4
Q

X3

A

Sent Invoice

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5
Q

PY

A

Payment made by phone by (Guest) (Amount)

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6
Q

7A

A

TRAVEL INSURANCE OFFERED & CALL TRANSFERRED

Sales Call

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7
Q

7B

A

TRAVEL INSURANCE OFFERED & DECLINED

Sales Call

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8
Q

11

A

COVERMORE INSURANCE POLICY BOOKED

Service Call

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9
Q

12

A

TRAVEL INSURANCE BOOKED BY ALTERNATE PROVIDER

Service Call

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10
Q

GV

A

GUEST NEED FOR ACCESSIBLE STATEROOM VERIFIED.

When booking accessible stateroom

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11
Q

SN

A

ADV CALLER TO FAX INFO TO ACCESS DEPT FOR SPECIAL NEED

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12
Q
A
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