relationship between missions and objectives Flashcards

1
Q

what is a mission statement

A

A qualitative statement of an organisation’s aims which describes the general purpose of the organisation.

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2
Q

what are aims

A

Aims are long-term plans from which its corporate objectives are derived.
Tend to be qualitative rather than quantitative

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3
Q

what are objectives

A

medium to long-term targets established to coordinate the business

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4
Q

what is a smart objective

A

Specific
Measurable
Agreed
Realistic
Time bound

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5
Q

what are common business objectives

A
  • survival
  • break-even
  • sales growth and maximisation
  • sales growth and/or maximisation
  • growth and expansion
  • reducing risk
  • Diversification
  • Improving cash flow and liquidity
  • Increasing market share
  • Increasing shareholder value
  • Maximising customer satisfaction
  • Social and ethical objectives
  • Staff retention, engagement, motivation and morale
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6
Q

what is Diversification

A

Establishing a USP, launching new products in new markets

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7
Q

ways to reduce risk

A

By releasing more products or operating in more countries

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8
Q

why set objectives

A
  • clear set of guidelines
  • co-ordinate business activity
  • motivate workers
  • emphasise what is important
  • influence the actions of other workers
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