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0
Q

What is SaaS

A

It is Software as a Solution

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1
Q

What is CentraStage

A

SaaS used for management of end points such as servers and computers

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2
Q

What’s is Disc2VHD

A

It is a utility that takes a physical disc and makes a vhd out of it.

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3
Q

What is so unique about Disc2VHD?

A

can be run on a system that is online.

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4
Q

Does Disc2VHD use windows volume snapshot?

A

Yes

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5
Q

What is VSS?

A

It’s the volume shadow copy service. It uses COM interfaces to allow backups to happen while applications still write to volumes.

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6
Q

What features does the VSS include

A

Shadow copy mechanism
minimize app downtime
multi volume backup

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7
Q

What is office 365?

A

Cloud office solutions

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8
Q

How many users can you have in office 356 business?

A

Up to 300 users

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9
Q

How many users in enterprise version of 356 office?

A

Can have unlimited amount.

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10
Q

What are the service families of 356 office?

A

Business, enterprise, education, goverment.

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11
Q

What kind of editions are there in the business office 356 product?

A

business, essentials, and premium.

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12
Q

What are the roles in exchange 2010?

A 
mailbox server
client access server
hub transport
edge transport
unified messaging
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13
Q

what does the edge trabsport do?

A

does additional routing and filters for spam and viruses.

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14
Q

What does mailbox role in exchange 2010 do?

A

backend that hosts mailboxes, public folder, and related messaging data.

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15
Q

What does the hub transport in Exchange 2010 do?

A

Mail routing, mail flow, routing and delivery within exchanged organization

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16
Q

What does the unified messaging role in Exchange 2010 do?

A

used to integrate with PBX so email clients can get voicemail

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17
Q

Exchange 2013 has what roles?

A

Client access and mailbox roles

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18
Q

What services does the MB role in exchange 2013 have?

A

mailbox and transport service.

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19
Q

What services in exchange 2013 does the Client access role use?

A

Only one, the front end transport service.

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20
Q

What are the types of backups available?

A

A normal, copy, differential and incremental.

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21
Q

What is a incremental backup?

A

stuff that has change since last backup is updated.

22
Q

What is a differential backup?

A

copies files that have changed or were created since last full backup.

23
Q

A what other names do diff and incremental backups go by?

A

Diff: cumulative incremental backup
incr: differential incremental backups

24
Q

What is RDP?

A

A proprietary microsoft protocol called Remote Desktop protocol

25
Q

Shortcut to open RDP?

A

MSTSC

26
Q

What ports does RDP use?

A

TCP/UDP 3389

27
Q

What is Drac and IDrac

A

Dell remote access controllers, the I means integrated. Provides out of band management.

28
Q

What are the features of i/Drac?

A

power management, remote console, virtual media mount, and access through web interface.

29
Q

What is ILO?

A

HP’s out of band management. Called integrated lights out. embedded and connection is through a ethernet plug.

30
Q

Features of ILO?

A

connect through web interface, mount remote physical media ( except sound), CLI through rs232, and RIBCL support.

31
Q

What is a shadow copy?

A

makes backup copies, uses VSS, and allows to go to previous versions of files.

32
Q

What is PSExec?

A

A light weight telnet replacement.

33
Q

What does PSExec allow you to do?

A

execute processes on remote machines, supports applications

34
Q

Do I need to install client software to use PSExec?

A

No

35
Q

What is the PSTools Suite?

A

collections of tools meant for managing remote systems. Has the PSExec in there.

36
Q

What are the Windows user levels.

A

There are the Admin, Standard, and service accounts. Depending on the OS version there could be more.

37
Q

What are the users in Windows 7?

A

Stand, Guest, and Admin.

38
Q

What are the users in Windows 8?

A

Admin, Standard, and child accounts

39
Q

What are service accounts?

A

under which an OS, service, or process runs

40
Q

What are the types of service accounts out there?

A

Managed service accounts
System local
local service
network service

41
Q

What is STP?

A

It’s the spanning tree protocol it’s meant to prevent loops in redundant path networks.

42
Q

What else can STP prevent?

A

Broadcast storms

43
Q

What is SNMP?

A

It’s the simple network management protocol.

44
Q

What is SNMP used for?

A

network management and for collecting info from remote machines.

45
Q

Since what version of windows has SNMP been depreciated?

A

Since server 2012.

46
Q

What has SNMP been replaced with?

A

common interface module (CIM) part of windows remote management.

47
Q

What protocol supports CIM

A

WS-management web service protocol.

48
Q

What does RAID stand for?

A

Stands for redundant array of inexpensive disks

49
Q

What are the two 3 types of Raid?

A

Hardware, Software, and hybrid

50
Q

What kinds of Raid are there?

A

0-6 the rest are mixtures of each such as raid 10.

51
Q

What is Raid 0?

A

striping

52
Q

What is raid 1?

A

mirroring

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