reflective practice and interpersonal insights Flashcards
” In Jahari window model, the quadrant that is known to the self and known to others is called ______ quadrant”
Open quadrant
” you always have to check the locks on your door at least three times before bed, but you never told anyone. which quadrant of Jahari window model is this information?”
Hidden quadrant
what is perception?
perception is the process of understanding or making sense of sensory experiences
what is thin slicing?
observing a small slice of someone’s behavior and then making a generalization based on that behavior.
what is impression defined as?
collection of perceptions about others
what is the primary effect?
attending to the first pieces of information that we observe about a person exemplifies
what is the halo effect?
to attribute a number of positive qualities to individuals we like
what is a culture?
a learned system of knowledge, behaviors, attitudes, beliefs, values, and norms that is shared by a group of people.
what is stereotyping?
when we place people into inflexible categories and “print” the same judgments on anyone placed into a given category.
what is self-serving bias?
the tendency to perceive our own behaviors more positive than others’ behaviors
what are the two steps in becoming other-oriented?
social decentring and empathizing.
the term race can be defined as…?
the genetically transmitted physical characteristics of a group of people.
what is the term ethnicity defined as?
a social classification based on a variety of factors, such as nationality, religion, language, and ancestral heritage
generation X is the term used for people born between what years?
1961- 1981
what is worldview?
is based on cultural beliefs about the universe and key issues such as death, god, and the meaning of life.
what is acculturation?
is the process of acquiring new approaches, beliefs, and values through exposure to other cultures.
what is culture shock?
a person from another country experiencing a sense of confusion, anxiety, and stress when in a different country.
what is ethnocentrism?
is the belief that your cultural traditions are superior to others.
“exchanging your____ another culture is based on notion that knowing more can help reduce intercultural communication problems”
knowledge of
what is third culture?
when communication partners join aspects of separate cultures to create a new comprehensive and inclusive culture.
what is empathy?
the process of developing an emotional reaction similar to what another person is experiencing.
“When you see a story on the news about parents who lost a child, you begin to cry. you are responding with…”
empathy
what is sympathy?
it is when you tell others that you are sorry that they are feeling what they feel.
which type of communication activity do we spend the most time doing?
Listening
listening is defined as….?
the process of selecting, attending to, understanding, and remembering verbal and nonverbal messages.
what is selecting?
when you sort through all the various sounds competing for your attention, you are selecting.
what is the process of understanding defined as?
assigning meaning to mesages
what is remembering defined as?
when you repeat an assignment to a classmate who was absent from today’s lecture, you are engaging in the remembering of the listening process.
what is understanding?
we confirm that we are listening by understanding.
what is a critical listener?
a listener who prefers information to be detailed and complex and is especially adept at noting contradictions and errors is a critical listener.
” you recognize that emotional noise is interfering with your efforts to listen. how can you overcome this barrier?”
focus on the message.
” if you are distracted by the appearance of an individual with whom you are communicating, which barrier is interfering with your listening?”
criticizing the speaker
” to overcome the listening barrier of external noise you…”
eliminate the distraction
what is an incoherent response?
it leaves you wondering if your message was of value to the listener.
what is an irrelevant response?
when your partner response with a comment that has nothing to do with what you said in the first place.
” That shirt looks nice on you” this is the confirming response of…..
a compliment
what is a supportive response?
expressing reassurance and understanding, you are providing a supportive response
what is paraphrasing?
when you verbally summarize the context of your partners message, you are paraphrasing.
feedback is most effective when…..
it is offered at the earliest opportunity.
what is critical listening?
listening in which the goal is to assess and evaluate the quality appropriateness, values, or importance of information is critically listening
define empathy
is the process of feeling what another person is feeling.
what is a conclusion that is based on speculation?
interference
what is a relationship?
is a connection established when you communicate with another person.
what is interpersonal communication?
when we interact with another person and exert a mutual influence, we are engaged in interpersonal communication.
“Sammy is making a mental list of the pros and cons of living with Jessica. what is she demonstrating as a form of communication?
interpersonal communication.
what does becoming other-oriented involve?
adopting our messages to take others into account.
what is mass communication?
communication that takes place when someone communicates the same message to many people at once, but the creator of the message is usually not physically present.
learning how to understand and improve interpersonal communication can…..
help you develop creative and constructive solutions to family conflict
” Studies show that the number of young adults using dating sites has ____ since 2013”
tripled
what does the receiver do?
the person who decodes and tries to make sense out of a message is the reciever
what is feedback?
an intentional or unintentional, verbal or nonverbal response to a message
what is metacommunication defined as?
a verbal or non verbal communication about communication
it is difficult to communicate effectively when….
we focus exclusively on ourselves
self-concept is defined as…..
a person’s subjective description of who the person thinks he or she is
what is a belief?
the way in which you structure your understanding of reality- which is true and what is false is called a belief
” your _____ help you decide whether it is right or wrong to commit academic dishonesty”
values
mindfulness is defined as…..
the ability to consciously think about what you are doing.
what is our social self?
it is the part of us that interacts with others.
what is androgynous?
a gender role that includes both masculine and feminine qualities
what is personality defined as?
a set of enduring internal predispositions and behavioral characteristics that describe how people react to their environment
a self-fulfilling prophecy is defined as….
what we believe about ourselves often comes true because we expect it to come true.
“We all need to be included in the activities of others and to include others in social activities. will Schutz call this…..
the need for inconclusion
what is assertiveness?
the tendency to make requests, ask for information, and generally pursue your own rights and best interests is referred to as assertiveness
what is self-disclosure?
purposefully providing information to others that they would not learn
what is self-awareness?
a person’s conscious understanding of who he or she is
