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interpersonal insights and reflective practice > reflective practice and interpersonal insights > Flashcards

reflective practice and interpersonal insights Flashcards

1
Q

” In Jahari window model, the quadrant that is known to the self and known to others is called ______ quadrant”

A

Open quadrant

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2
Q

” you always have to check the locks on your door at least three times before bed, but you never told anyone. which quadrant of Jahari window model is this information?”

A

Hidden quadrant

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3
Q

what is perception?

A

perception is the process of understanding or making sense of sensory experiences

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4
Q

what is thin slicing?

A

observing a small slice of someone’s behavior and then making a generalization based on that behavior.

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5
Q

what is impression defined as?

A

collection of perceptions about others

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6
Q

what is the primary effect?

A

attending to the first pieces of information that we observe about a person exemplifies

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7
Q

what is the halo effect?

A

to attribute a number of positive qualities to individuals we like

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8
Q

what is a culture?

A

a learned system of knowledge, behaviors, attitudes, beliefs, values, and norms that is shared by a group of people.

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9
Q

what is stereotyping?

A

when we place people into inflexible categories and “print” the same judgments on anyone placed into a given category.

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10
Q

what is self-serving bias?

A

the tendency to perceive our own behaviors more positive than others’ behaviors

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11
Q

what are the two steps in becoming other-oriented?

A

social decentring and empathizing.

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12
Q

the term race can be defined as…?

A

the genetically transmitted physical characteristics of a group of people.

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13
Q

what is the term ethnicity defined as?

A

a social classification based on a variety of factors, such as nationality, religion, language, and ancestral heritage

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14
Q

generation X is the term used for people born between what years?

A

1961- 1981

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15
Q

what is worldview?

A

is based on cultural beliefs about the universe and key issues such as death, god, and the meaning of life.

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16
Q

what is acculturation?

A

is the process of acquiring new approaches, beliefs, and values through exposure to other cultures.

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17
Q

what is culture shock?

A

a person from another country experiencing a sense of confusion, anxiety, and stress when in a different country.

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18
Q

what is ethnocentrism?

A

is the belief that your cultural traditions are superior to others.

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19
Q

“exchanging your____ another culture is based on notion that knowing more can help reduce intercultural communication problems”

A

knowledge of

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20
Q

what is third culture?

A

when communication partners join aspects of separate cultures to create a new comprehensive and inclusive culture.

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21
Q

what is empathy?

A

the process of developing an emotional reaction similar to what another person is experiencing.

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22
Q

“When you see a story on the news about parents who lost a child, you begin to cry. you are responding with…”

A

empathy

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23
Q

what is sympathy?

A

it is when you tell others that you are sorry that they are feeling what they feel.

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24
Q

which type of communication activity do we spend the most time doing?

A

Listening

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25
Q

listening is defined as….?

A

the process of selecting, attending to, understanding, and remembering verbal and nonverbal messages.

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26
Q

what is selecting?

A

when you sort through all the various sounds competing for your attention, you are selecting.

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27
Q

what is the process of understanding defined as?

A

assigning meaning to mesages

28
Q

what is remembering defined as?

A

when you repeat an assignment to a classmate who was absent from today’s lecture, you are engaging in the remembering of the listening process.

29
Q

what is understanding?

A

we confirm that we are listening by understanding.

30
Q

what is a critical listener?

A

a listener who prefers information to be detailed and complex and is especially adept at noting contradictions and errors is a critical listener.

31
Q

” you recognize that emotional noise is interfering with your efforts to listen. how can you overcome this barrier?”

A

focus on the message.

32
Q

” if you are distracted by the appearance of an individual with whom you are communicating, which barrier is interfering with your listening?”

A

criticizing the speaker

33
Q

” to overcome the listening barrier of external noise you…”

A

eliminate the distraction

34
Q

what is an incoherent response?

A

it leaves you wondering if your message was of value to the listener.

35
Q

what is an irrelevant response?

A

when your partner response with a comment that has nothing to do with what you said in the first place.

36
Q

” That shirt looks nice on you” this is the confirming response of…..

A

a compliment

37
Q

what is a supportive response?

A

expressing reassurance and understanding, you are providing a supportive response

38
Q

what is paraphrasing?

A

when you verbally summarize the context of your partners message, you are paraphrasing.

39
Q

feedback is most effective when…..

A

it is offered at the earliest opportunity.

40
Q

what is critical listening?

A

listening in which the goal is to assess and evaluate the quality appropriateness, values, or importance of information is critically listening

41
Q

define empathy

A

is the process of feeling what another person is feeling.

42
Q

what is a conclusion that is based on speculation?

A

interference

43
Q

what is a relationship?

A

is a connection established when you communicate with another person.

44
Q

what is interpersonal communication?

A

when we interact with another person and exert a mutual influence, we are engaged in interpersonal communication.

45
Q

“Sammy is making a mental list of the pros and cons of living with Jessica. what is she demonstrating as a form of communication?

A

interpersonal communication.

46
Q

what does becoming other-oriented involve?

A

adopting our messages to take others into account.

47
Q

what is mass communication?

A

communication that takes place when someone communicates the same message to many people at once, but the creator of the message is usually not physically present.

48
Q

learning how to understand and improve interpersonal communication can…..

A

help you develop creative and constructive solutions to family conflict

49
Q

” Studies show that the number of young adults using dating sites has ____ since 2013”

A

tripled

50
Q

what does the receiver do?

A

the person who decodes and tries to make sense out of a message is the reciever

51
Q

what is feedback?

A

an intentional or unintentional, verbal or nonverbal response to a message

52
Q

what is metacommunication defined as?

A

a verbal or non verbal communication about communication

53
Q

it is difficult to communicate effectively when….

A

we focus exclusively on ourselves

54
Q

self-concept is defined as…..

A

a person’s subjective description of who the person thinks he or she is

55
Q

what is a belief?

A

the way in which you structure your understanding of reality- which is true and what is false is called a belief

56
Q

” your _____ help you decide whether it is right or wrong to commit academic dishonesty”

A

values

57
Q

mindfulness is defined as…..

A

the ability to consciously think about what you are doing.

58
Q

what is our social self?

A

it is the part of us that interacts with others.

59
Q

what is androgynous?

A

a gender role that includes both masculine and feminine qualities

60
Q

what is personality defined as?

A

a set of enduring internal predispositions and behavioral characteristics that describe how people react to their environment

61
Q

a self-fulfilling prophecy is defined as….

A

what we believe about ourselves often comes true because we expect it to come true.

62
Q

“We all need to be included in the activities of others and to include others in social activities. will Schutz call this…..

A

the need for inconclusion

63
Q

what is assertiveness?

A

the tendency to make requests, ask for information, and generally pursue your own rights and best interests is referred to as assertiveness

64
Q

what is self-disclosure?

A

purposefully providing information to others that they would not learn

65
Q

what is self-awareness?

A

a person’s conscious understanding of who he or she is

interpersonal insights and reflective practice (2 decks)

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