Recruitment Selection And Training

Question 1

Stages in the recruitment process

Answer 1

1. identify type and number of staff needed
2. prepare job description and person spec
3. advertise job
4. evaluate applicants and shortlist to interview
5. carry out interviews
6. evaluate interviews and make appointment
7. provide feedback for unsuccessful

Question 2

Job description

Answer 2

A document that shows clearly the tasks duties and responsibilities expected of a worker in a particular job

Question 3

Person specification

Answer 3

A personal profile of the type of person needed to do the job

Question 4

Internal recruitment

Answer 4

Appointing workers from inside the business

Question 5

External recruitment

Answer 5

Appointing workers from outside the business

Question 6

Costs of recruitment selection and training

Answer 6

• time consuming

- expensive

Question 7

Training

Answer 7

Training is the process that involves increasing the knowledge and skills of the worker to enable them to do their jobs more effectively

Question 8

Induction training

Answer 8

Training given to new employees when they first start a job

Question 9

On the job training

Answer 9

Is training given by the employer in the work place

Question 10

Off the job training

Answer 10

Is training taken outside the workplace by an external training provider such as a uni or college

Question 11

Benefits of training

Answer 11

> employees work more effectively
customers will have better quality products
managers will benefit as workers are more motivated
owners will benefit from higher productivity