recruitment, selection and motivation Flashcards
what is recruitment?
the process of finding and appointing new employees
what is selection
choosing the right employees from among those who have applied for the job
what is the first stage of recruitment?
job analysis/ vacancy
give 3 reasons for a business job vacancy.
- promotion
- maternity leave
- retirement
what is a job analysis about?
what job position they are looking for
what is stage 2 of recruitment?
job description
what is included in a job description?
- the days and hours
- salary or other payment ways
- type of person they are looking for
- location
what is stage 3 of recruitment?
person specification
what is person specification usually about?
- someone’s personality
- qualifications
- degree
- school results
what is stage 4 of recruitment?
job advertisement
what is included in a job advertisement?
•how they put it out there
e.g. emails, meetings, letters
what is stage 5 of recruitment?
apply for job
what is involved in applying for the job?
- how you apply (CV, letters, application form online)
* deadlines
what is stage 6 of recruitment (selection)?
long list/ short list
what’s involved in the long list or short list process?
- narrowing down the applications
- select who is better for the job
- yes no or maybe piles
what is stage 7 of recruitment?
selection and references
what is involved in selection and references?
wanting to know: •their behaviour in a workplace •personality •contribution •effort •why they left their old job
what is stage 8 of recruitment?
offer letter/ rejection letter
what is involved in the rejection or offering letter?
contacting who has been offered the job and when they start.
or
letting applicants know they haven’t been selected for the job
what is stage 9 of recruitment?
contact of employment
what is involved in the contact of employment?
- giving the days and hours they work
- their payments
- what they are required to do
what does gross misconduct mean?
instant dismissal for:
•theft
•discrimination
•criminal acts
what are 2 headings on person specification?
desirable (needs to have worked somewhere similar before) and essential (doesn’t need to have worked somewhere similar)
what is a person specification?
refers to the type of person the organisation is looking for to fill the post
what does internal recruitment mean?
employing someone who is already in the workplace/business
what is external recruitment?
looking for someone who does not already work for the business
what are fridge benefits?
extra items given to employees whilst they work in the business
what are benefits to being motivated?
- good reputation
- motivated to work
- efficient
- high levels of staff retention
what are financial methods of motivation businesses use?
salary, wage, commission, profit share
what is a salary?
a fixed amount paid by an employer to the employee on a regular basis-usually monthly
what is a wage?
workers that are paid either weekly or monthly by the hour according to the time they have worked
what is a commission?
payment made to an employee based on the value of sales achieved over a specific period of time
what is a profit share?
staff will receive their usual hourly wage or salary but an additional payment on top due to the performance of the business
what are the non financial methods of motivation businesses use?
job enlargement, job enrichment, training, management style
what is job enlargement?
gives staff a greater variety of tastes to perform to make the work more interesting
what is job enrichment?
involves workers being given greater responsibility and a wider ranger of more complex and challenging tasks, making employees have an increased sense of achievement
what is training?
it motivates staff to do their existing job well for future references making employees feel more valued and loyal to the business
what are the two management styles?
autocratic and democratic
what is the autocratic management style?
employees are told what to do when and how to do it, they are not involved in decision making
what is the democratic management style?
it involves giving more freedom to workers and more say in decision making
give examples of jobs that work on a salary.
- office workers
- doctors
- teachers
give examples of jobs that work on a wage.
cleaner
give an example of a job that is in commission.
sales
what are ways for applying for a job?
- handing in a CV
- letters
- application form
