recruitment, selection and motivation

Question 1

what is recruitment?

Answer 1

the process of finding and appointing new employees

Question 2

what is selection

Answer 2

choosing the right employees from among those who have applied for the job

Question 3

what is the first stage of recruitment?

Answer 3

job analysis/ vacancy

Question 4

give 3 reasons for a business job vacancy.

Answer 4

• promotion
• maternity leave
• retirement

Question 5

what is a job analysis about?

Answer 5

what job position they are looking for

Question 6

what is stage 2 of recruitment?

Answer 6

job description

Question 7

what is included in a job description?

Answer 7

• the days and hours
• salary or other payment ways
• type of person they are looking for
• location

Question 8

what is stage 3 of recruitment?

Answer 8

person specification

Question 9

what is person specification usually about?

Answer 9

• someone’s personality
• qualifications
• degree
• school results

Question 10

what is stage 4 of recruitment?

Answer 10

job advertisement

Question 11

what is included in a job advertisement?

Answer 11

•how they put it out there

e.g. emails, meetings, letters

Question 12

what is stage 5 of recruitment?

Answer 12

apply for job

Question 13

what is involved in applying for the job?

Answer 13

• how you apply (CV, letters, application form online)

* deadlines

Question 14

what is stage 6 of recruitment (selection)?

Answer 14

long list/ short list

Question 15

what’s involved in the long list or short list process?

Answer 15

• narrowing down the applications
• select who is better for the job
• yes no or maybe piles

Question 16

what is stage 7 of recruitment?

Answer 16

selection and references

Question 17

what is involved in selection and references?

Answer 17

wanting to know: 
•their behaviour in a workplace 
•personality 
•contribution 
•effort 
•why they left their old job

Question 18

what is stage 8 of recruitment?

Answer 18

offer letter/ rejection letter

Question 19

what is involved in the rejection or offering letter?

Answer 19

contacting who has been offered the job and when they start.
or
letting applicants know they haven’t been selected for the job

Question 20

what is stage 9 of recruitment?

Answer 20

contact of employment

Question 21

what is involved in the contact of employment?

Answer 21

• giving the days and hours they work
• their payments
• what they are required to do

Question 22

what does gross misconduct mean?

Answer 22

instant dismissal for:
•theft
•discrimination
•criminal acts

Question 23

what are 2 headings on person specification?

Answer 23

desirable (needs to have worked somewhere similar before) and essential (doesn’t need to have worked somewhere similar)

Question 24

what is a person specification?

Answer 24

refers to the type of person the organisation is looking for to fill the post

Question 25

what does internal recruitment mean?

Answer 25

employing someone who is already in the workplace/business

Question 26

what is external recruitment?

Answer 26

looking for someone who does not already work for the business

Question 27

what are fridge benefits?

Answer 27

extra items given to employees whilst they work in the business

Question 28

what are benefits to being motivated?

Answer 28

• good reputation
• motivated to work
• efficient
• high levels of staff retention

Question 29

what are financial methods of motivation businesses use?

Answer 29

salary, wage, commission, profit share

Question 30

what is a salary?

Answer 30

a fixed amount paid by an employer to the employee on a regular basis-usually monthly

Question 31

what is a wage?

Answer 31

workers that are paid either weekly or monthly by the hour according to the time they have worked

Question 32

what is a commission?

Answer 32

payment made to an employee based on the value of sales achieved over a specific period of time

Question 33

what is a profit share?

Answer 33

staff will receive their usual hourly wage or salary but an additional payment on top due to the performance of the business

Question 34

what are the non financial methods of motivation businesses use?

Answer 34

job enlargement, job enrichment, training, management style

Question 35

what is job enlargement?

Answer 35

gives staff a greater variety of tastes to perform to make the work more interesting

Question 36

what is job enrichment?

Answer 36

involves workers being given greater responsibility and a wider ranger of more complex and challenging tasks, making employees have an increased sense of achievement

Question 37

what is training?

Answer 37

it motivates staff to do their existing job well for future references making employees feel more valued and loyal to the business

Question 38

what are the two management styles?

Answer 38

autocratic and democratic

Question 39

what is the autocratic management style?

Answer 39

employees are told what to do when and how to do it, they are not involved in decision making

Question 40

what is the democratic management style?

Answer 40

it involves giving more freedom to workers and more say in decision making

Question 41

give examples of jobs that work on a salary.

Answer 41

• office workers
• doctors
• teachers

Question 42

give examples of jobs that work on a wage.

Answer 42

cleaner

Question 43

give an example of a job that is in commission.

Answer 43

sales

Question 44

what are ways for applying for a job?

Answer 44

• handing in a CV
• letters
• application form