Recruitment and Selection 1 Flashcards

1
Q

What is recruitment?

A

Attracting people to your organisation. Trying to create an applicant pool with the people who have the skills you need for the job. The bigger, the higher the likelihood of a candidate who suits the job.

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2
Q

When do applicants become candidates?

A

During selection

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3
Q

What is the difference between rational vs processional recruitment?

A

Rational is a one way process and recruitment is now seen a two way process (processional). The one way process focuses more on requirements whereas the two way process is more person specific and looks at quantities.

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4
Q

What is internal recruitment?

A

Filling a vacancy with a worker who is already employed in the business

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5
Q

What are the advantages of internal recruitment?

A
  • Know their strengths and weaknesses
  • Committed to the business
  • Less training required
  • Cheaper and quicker
  • Motivating for staff to progress
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6
Q

What are the disadvantages of internal recruitment?

A
  • May cause resentment with colleagues
  • No new ideas brought in
  • Leaves another vacancy behind
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7
Q

What are examples of internal recruitment?

A

Intranet, email, targeting specific people, company letters, newspapers, referral

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8
Q

What is external recruitment?

A

Filling a vacancy with a worker who is not already employed in the business

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9
Q

What are advantages of external recruitment?

A
  • New ideas brought in
  • Larger pool of applicants
  • Avoids resentment among colleagues
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10
Q

What are disadvantages of external recruitment?

A
  • Expensive and time consuming
  • Training often needed
  • Worker may not fit into business
  • Demotivating for staff
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11
Q

What are examples of external recruitment?

A

Company websites, newspapers, referral, job centres, commercial job boards, external agencies, social media

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12
Q

How does internal recruitment relate to time, cost, diversity and employee reactions?

A

Internal is cheaper, brings less diversity in terms of knowledge and motivates employees

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13
Q

What is employer branding?

A

Promising a specific employment relationship linked to values, culture and leadership style. People are happy to be paid less if they can work for an organisation that has a good reputation.

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14
Q

What is Person-Job Match/Fit?

A

Demand-abilities fit - demands of the job should match the abilities of the person.

Needs-supplies fit - person’s needs to fit what the job supplies, otherwise supplies of the job not valuable. Links to engagement and job performance.

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15
Q

What is Person-Organisation Match/Fit?

A

Value congruence - your values need to fit with the values of the organisation which impacts your attitudes and organisational commitment.

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16
Q

Why is recruitment method important?

A

Because it influences the interests of prospective job applications in a job opening and the ability of individuals it hires, their diversity, job performance and retention.

17
Q

What are the costs of recruitment?

A
  • Direct administration costs: time of staff, pay for staff, training for staff
  • General overheads
  • The costs of processing CVs, resumes and applications
  • Advertising costs
  • External agency cost: agency fees, communication
18
Q

What is the current recruitment problem?

A

Quantity vs quality - wanting a large applicant pool but ending up with under qualified applicants

19
Q

What is the definition of social media?

A

Social media is defined as forms of electronic communication (as websites for social networking and micro blogging) through which users create online communities to share information, ideas, personal messages and other content

20
Q

What are the main features of social media?

A

Participation, openness, conversation, community and connectedness (Mayfield, 2008)

21
Q

What are the steps in social media recruitment?

A
  • Sourcing: channel mix, analytics
  • Selection: video interviews, interview preparedness
  • Onboarding: gamification, social collaboration
  • Post joining: continuous feedback, development plans
22
Q

Why is it important to use social media as part of the recruitment process?

A

The younger generation expects companies to be visible on an online platform. It helps to see if you fit the organisation. Job search has changed due to social media. Linked in has developed for that aim.

23
Q

How does traditional recruitment and e-recruitment differ?

A

E recruitment tasks and subtasks are less sequential and can be performed concurrently/ The task of communication with applicants commences during the early stages of the recruitment process.

24
Q

What is Lam (2016)’s Social Media Dilemmas?

A

Increased inefficiency and cost due to social media.

  • Increased quantity of applicants
  • Increased ease of hurting organisational reputation
  • Increased chance of discriminating minority groups
25
Q

What are examples of negative information found online?

A
  • Info about drinking or using drugs (41%)
  • Provocative/inappropriate photographs (40%)
  • Poor communication skills (29%)
  • Bad-mouthed their previous company (28%)
  • Lied about qualifications (27%)
  • Discriminatory remarks (22%)
  • Unprofessional name (22%)
  • Shared confidential info about previous employer (19%)
26
Q

What are examples of positive information found online?

A
  • Background supported by qualifications (48%)
  • Great communication skills (43%)
  • Good fit for culture (40%)
  • Professional image (36%)
  • Great references from others (31%)
  • Wide range of interests (30%)
  • Received awards and accolades (29%)
  • Profile was create (24%)
27
Q

What is important aside from CVs?

A
  • Groups - connecting around professional interests
  • LinkedIn Resumes
  • Advertisements - B2B brand advertising
  • Shared connections on LinkedIN
  • Recommendations - can be invited by former colleagues
28
Q

What is selection?

A

The systematic process of deciding which candidate to hire. The aim is to identify the candidate who presents the highest probability to obtain work performance.

29
Q

What are common selection methods?

A
  • Competency based interviews
  • Interviews following contents of CV
  • Tests for specific skills
  • General ability tests
  • Assessment centres
  • Literacy/numeracy tests
  • Personality/aptitude questionnaires
  • Group exercises
  • Online tests
  • Pre interview references
  • Gamification
30
Q

What are initial selection methods?

A
  • Application form
  • Resume/CV/Cover letter
  • Education
  • Reference
  • Initial interview