Recognition & Recall Flashcards
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Guiding Principle: Build Commitment through Involvement
List the Practice for this Principle
Talk less, listen more by asking powerful, high-leverage questions and helping clients make discoveries for themselves
Realize that opposition and resistance is a natural part of the learning and change process, and is often a sign of involvement and should be explored with the client rather than stifled
Involve the client at every phase of the coaching process in defining their situation, determining their needs, exploring options and developing solutions
Match the Coaching Tasks with the Appropriate Components
Situation Analysis
Match the Coaching Tasks with the Appropriate Components
Feedback
Match the Coaching Tasks with the Appropriate Components
Planning
Which Guiding Principle matches with these Practices:
Talk less, listen more by asking powerful, high-leverage questions and helping clients make discoveries for themselves
Realize that opposition and resistance is a natural part of the learning and change process, and is often a sign of involvement and should be explored with the client rather than stifled
Involve the client at every phase of the coaching process in defining their situation, determining their needs, exploring options and developing solutions
Guiding Principle:
Build Commitment through Involvement
List types of Data
gathered from ORID
& the related questions
Objective Data (what’s happening)
Reflective Data (what does it mean?)
Interpretive Data (how am I feeling or reacting?)
Decisions Data (what do I do. How do I respond?)
Which Competency matches with these Behaviors
Listening
Match the Description with the Coaching Phase
Content
Guiding Principle: Earn the Right to Advance
List the Practice for this Principle
Help clients move from the general (or foundational work – quick wins to build confidence) to the specific (or more advanced work, outside of their comfort zone)
Help clients connect potential options to core organizational and personal values, linking each suggested intervention to their goals, wants or needs
Help clients make explicit the progress they have made toward their goals and the work yet to be done (i.e., their emerging “story”)
Guiding Principle: Adhere to High Standards of Ethical Conduct
List the Practice for this Principle
Devise a clear definition and philosophical orientation to guide your practice throughout the coaching process; commit to continuous personal and professional development
Honor confidentiality and privacy—respect human and individual rights (“first do no harm”); acknowledge individual differences and diversity—strive for intercultural sensitivity (respect & dignity)
Manage personal boundaries with clients, avoid conflicts of interest, and adhere to all applicable laws
Match Description with Competency
Contributing
Match the Coaching Tasks with the Appropriate Components
Action Strategies
Match the Description with the Coaching Component
Planning
Match the Description with the Coaching Component
Execution
Competency Cluster:
Helping Others Succeed
is made up of which Competencies
Helping others succeed
Reframing
Contributing
Organizational Acumen
Guiding Principle: Focus on the Client’s Agenda
List the Practice for this Principle
Concentrate on the client’s context (personal and organizational), where they are in their learning and change process, change agenda, rather than your agenda
Make sure that everything you say, everything you do, every suggestion or recommendation you make, is of value to the client and promotes their agenda (i.e., aligned expectations)
Always ask yourself the question, “What’s in it for the client?”
Competency Cluster:
Co-creating the relationship
is made up of which Competencies
Co-creating the relationship
Relating
Coaching presence
Leveraging diversity
Match the Description with the Coaching Component
Situation Analysis
Competency Cluster:
Making Meaning with Others
is made up of which Competencies
Making meaning with others
Questioning
Listening
Testing assumptions
Which Guiding Principle matches with these Practices:
Concentrate on the client’s context (personal and organizational), where they are in their learning and change process, change agenda, rather than your agenda
Make sure that everything you say, everything you do, every suggestion or recommendation you make, is of value to the client and promotes their agenda (i.e., aligned expectations)
Always ask yourself the question, “What’s in it for the client?
Guiding Principle:
Focus on the Client’s Agenda
Which Competency matches with these Behaviors
Questioning
Learning Outcome from ORID Data
O - facts and observable Data / learn contextual awareness (external)
R - reactions, emotions, senses / learn contextual awareness (internal)
I - patterns, themes, values / learn contextual clarity
D - options, goals, planning / learn informed action
Match Description with Competency
Questioning
Match the Coaching Tasks with the Appropriate Components
Developmental Frames
Which Guiding Principle matches with these Practices:
Help clients move from the general (or foundational work – quick wins to build confidence) to the specific (or more advanced work, outside of their comfort zone)
Help clients connect potential options to core organizational and personal values, linking each suggested intervention to their goals, wants or needs
Help clients make explicit the progress they have made toward their goals and the work yet to be done (i.e., their emerging “story”)
Guiding Principle:
Earn the Right to Advance
Match the Description with the Coaching Component
Growth & Renewal
Four Coaching Competencies that make up the Success Pyramid
Relating
Questioning
Coaching Presence
Listening
Coaching Competencies :
Name the Three Clusters
Co- creating the relationship
Making meaning with others
Helping others succeed
Which Competency matches with these Behaviors
Relating
Match the Coaching Tasks with the Appropriate Components
Growth & Renewal
Match the Coaching Tasks with the Appropriate Components
Entry / Contracting
Match the Description with the Coaching Component
Entry / Contracting
Match the Description with the Coaching Phase
Context
Match Description with Competency
Relating
Which Guiding Principle matches with these Practices:
Devise a clear definition and philosophical orientation to guide your practice throughout the coaching process; commit to continuous personal and professional development
Honor confidentiality and privacy—respect human and individual rights (“first do no harm”); acknowledge individual differences and diversity—strive for intercultural sensitivity (respect & dignity)
Manage personal boundaries with clients, avoid conflicts of interest, and adhere to all applicable laws
Guiding Principle:
Adhere to High Standards of Ethical Conduct
Which Competency matches with these Behaviors
Contributing
List the types and context of Response Modes
SUPPORTING
Affective: internal context
Exploratory: external context
Listening: communicates deep desire to understand and fosters clarification
CHALLENGING
Honest Labeling: direct, “straight-talk”, encouraging clients self-confrontation
Match Description with Competency
Coaching Presence
Match the Description with the Coaching Component
Action Strategies
ORID sample questions
O - what is the history of the situation? What do we know about the situation?
R - what energizes you most about… what does this remind you of…
I - what’s the storyline here.. what have we learned so far…
D - what do you need to do… what will you do first… how will you prioritize…
Name our Guiding Principles
Adhere to High Standards of Ethical Conduct
Focus on the Client’s Agenda
Earn the Right to Advance at Each Stage of the Coaching Process
Build Commitment through Involvement
Match the Description with the Coaching Component
Developmental Frames
Match the Description with the Coaching Phase
Conduct
Match the Coaching Tasks with the Appropriate Components
Execution
Which Competency matches with these Behaviors
Coaching Presence
Match the Description with the Coaching Component
Feedback
Match Description with Competency
Listening
Match the Description with the Coaching Component
Exploring Options
Match the Coaching Tasks with the Appropriate Components
Exploring Options
