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3CP Coaching > Recognition & Recall > Flashcards

Recognition & Recall Flashcards

All material copyright Columbia Coaching Certification Program

1
Q

Guiding Principle: Build Commitment through Involvement

List the Practice for this Principle

A

Talk less, listen more by asking powerful, high-leverage questions and helping clients make discoveries for themselves

Realize that opposition and resistance is a natural part of the learning and change process, and is often a sign of involvement and should be explored with the client rather than stifled

Involve the client at every phase of the coaching process in defining their situation, determining their needs, exploring options and developing solutions

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2
Q

Match the Coaching Tasks with the Appropriate Components

A

Situation Analysis

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3
Q

Match the Coaching Tasks with the Appropriate Components

A

Feedback

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4
Q

Match the Coaching Tasks with the Appropriate Components

A

Planning

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5
Q

Which Guiding Principle matches with these Practices:

Talk less, listen more by asking powerful, high-leverage questions and helping clients make discoveries for themselves

Realize that opposition and resistance is a natural part of the learning and change process, and is often a sign of involvement and should be explored with the client rather than stifled

Involve the client at every phase of the coaching process in defining their situation, determining their needs, exploring options and developing solutions

A

Guiding Principle:

Build Commitment through Involvement

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6
Q

List types of Data

gathered from ORID

& the related questions

A

Objective Data (what’s happening)

Reflective Data (what does it mean?)

Interpretive Data (how am I feeling or reacting?)

Decisions Data (what do I do. How do I respond?)

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7
Q

Which Competency matches with these Behaviors

A

Listening

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8
Q

Match the Description with the Coaching Phase

A

Content

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9
Q

Guiding Principle: Earn the Right to Advance

List the Practice for this Principle

A

Help clients move from the general (or foundational work – quick wins to build confidence) to the specific (or more advanced work, outside of their comfort zone)

Help clients connect potential options to core organizational and personal values, linking each suggested intervention to their goals, wants or needs

Help clients make explicit the progress they have made toward their goals and the work yet to be done (i.e., their emerging “story”)

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10
Q

Guiding Principle: Adhere to High Standards of Ethical Conduct

List the Practice for this Principle

A

Devise a clear definition and philosophical orientation to guide your practice throughout the coaching process; commit to continuous personal and professional development

Honor confidentiality and privacy—respect human and individual rights (“first do no harm”); acknowledge individual differences and diversity—strive for intercultural sensitivity (respect & dignity)

Manage personal boundaries with clients, avoid conflicts of interest, and adhere to all applicable laws

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11
Q

Match Description with Competency

A

Contributing

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12
Q

Match the Coaching Tasks with the Appropriate Components

A

Action Strategies

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13
Q

Match the Description with the Coaching Component

A

Planning

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14
Q

Match the Description with the Coaching Component

A

Execution

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15
Q

Competency Cluster:

Helping Others Succeed

is made up of which Competencies

A

Helping others succeed

Reframing

Contributing

Organizational Acumen

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16
Q

Guiding Principle: Focus on the Client’s Agenda

List the Practice for this Principle

A

Concentrate on the client’s context (personal and organizational), where they are in their learning and change process, change agenda, rather than your agenda

Make sure that everything you say, everything you do, every suggestion or recommendation you make, is of value to the client and promotes their agenda (i.e., aligned expectations)

Always ask yourself the question, “What’s in it for the client?”

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17
Q

Competency Cluster:

Co-creating the relationship

is made up of which Competencies

A

Co-creating the relationship

Relating

Coaching presence

Leveraging diversity

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18
Q

Match the Description with the Coaching Component

A

Situation Analysis

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19
Q

Competency Cluster:

Making Meaning with Others

is made up of which Competencies

A

Making meaning with others

Questioning

Listening

Testing assumptions

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20
Q

Which Guiding Principle matches with these Practices:

Concentrate on the client’s context (personal and organizational), where they are in their learning and change process, change agenda, rather than your agenda

Make sure that everything you say, everything you do, every suggestion or recommendation you make, is of value to the client and promotes their agenda (i.e., aligned expectations)

Always ask yourself the question, “What’s in it for the client?

A

Guiding Principle:

Focus on the Client’s Agenda

21
Q

Which Competency matches with these Behaviors

A

Questioning

22
Q

Learning Outcome from ORID Data

A

O - facts and observable Data / learn contextual awareness (external)

R - reactions, emotions, senses / learn contextual awareness (internal)

I - patterns, themes, values / learn contextual clarity

D - options, goals, planning / learn informed action

23
Q

Match Description with Competency

A

Questioning

24
Q

Match the Coaching Tasks with the Appropriate Components

A

Developmental Frames

25
Q

Which Guiding Principle matches with these Practices:

Help clients move from the general (or foundational work – quick wins to build confidence) to the specific (or more advanced work, outside of their comfort zone)

Help clients connect potential options to core organizational and personal values, linking each suggested intervention to their goals, wants or needs

Help clients make explicit the progress they have made toward their goals and the work yet to be done (i.e., their emerging “story”)

A

Guiding Principle:

Earn the Right to Advance

26
Q

Match the Description with the Coaching Component

A

Growth & Renewal

27
Q

Four Coaching Competencies that make up the Success Pyramid

A

Relating

Questioning

Coaching Presence

Listening

28
Q

Coaching Competencies :

Name the Three Clusters

A

Co- creating the relationship

Making meaning with others

Helping others succeed

29
Q

Which Competency matches with these Behaviors

A

Relating

30
Q

Match the Coaching Tasks with the Appropriate Components

A

Growth & Renewal

31
Q

Match the Coaching Tasks with the Appropriate Components

A

Entry / Contracting

32
Q

Match the Description with the Coaching Component

A

Entry / Contracting

33
Q

Match the Description with the Coaching Phase

A

Context

34
Q

Match Description with Competency

A

Relating

35
Q

Which Guiding Principle matches with these Practices:

Devise a clear definition and philosophical orientation to guide your practice throughout the coaching process; commit to continuous personal and professional development

Honor confidentiality and privacy—respect human and individual rights (“first do no harm”); acknowledge individual differences and diversity—strive for intercultural sensitivity (respect & dignity)

Manage personal boundaries with clients, avoid conflicts of interest, and adhere to all applicable laws

A

Guiding Principle:

Adhere to High Standards of Ethical Conduct

36
Q

Which Competency matches with these Behaviors

A

Contributing

37
Q

List the types and context of Response Modes

A

SUPPORTING

Affective: internal context

Exploratory: external context

Listening: communicates deep desire to understand and fosters clarification

CHALLENGING

Honest Labeling: direct, “straight-talk”, encouraging clients self-confrontation

38
Q

Match Description with Competency

A

Coaching Presence

39
Q

Match the Description with the Coaching Component

A

Action Strategies

40
Q

ORID sample questions

A

O - what is the history of the situation? What do we know about the situation?

R - what energizes you most about… what does this remind you of…

I - what’s the storyline here.. what have we learned so far…

D - what do you need to do… what will you do first… how will you prioritize…

41
Q

Name our Guiding Principles

A

Adhere to High Standards of Ethical Conduct

Focus on the Client’s Agenda

Earn the Right to Advance at Each Stage of the Coaching Process

Build Commitment through Involvement

42
Q

Match the Description with the Coaching Component

A

Developmental Frames

43
Q

Match the Description with the Coaching Phase

A

Conduct

44
Q

Match the Coaching Tasks with the Appropriate Components

A

Execution

45
Q

Which Competency matches with these Behaviors

A

Coaching Presence

46
Q

Match the Description with the Coaching Component

A

Feedback

47
Q

Match Description with Competency

A

Listening

48
Q

Match the Description with the Coaching Component

A

Exploring Options

49
Q

Match the Coaching Tasks with the Appropriate Components

A

Exploring Options

3CP Coaching (3 decks)

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