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REC202 - Recreation Facilities and Sites > REC202 - Mid-Term Exam > Flashcards

REC202 - Mid-Term Exam Flashcards

1
Q

What is a facility?

A

Facilities will refer to locations where recreational activities take place and can take many forms.

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2
Q

2 types of facilities/sites – what are they and be able to explain them?

A

Natural Environment:
> Little about the location has been constructed by people.
> They are managed by city, province, country, or private.
- Examples include Niagara Falls, ski slopes, and the Grand Canyon

Man-made Structures:
> A designated area that facilitates activities and is planned/built by people to deliver a particular program.
> They can be indoor or outdoor, or both.

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3
Q

What is Facility Management?

A

Facility Management is an interdisciplinary field devoted to the coordination of space, infrastructure, people, and organization.

Often associated with the administration of office blocks, arenas, schools, convention centers, shopping complexes, hospitals & hotels.

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4
Q

What is Extensiveness?

A

Extensiveness is the number of activities at a facility.

This is generally the biggest part of facility management.

It indicates the complexity of the work to be done - risk management, maintenance, and unexpected service disruption.

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5
Q

What is Uniqueness?

A

Uniqueness is that every recreation facility is unique due to the design and the activities being offered.

As well as management philosophies, styles, leadership, and staff complement cause uniqueness.

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6
Q

What is Complexity?

A

The job of facility management has become before complex due to the operating of equipment, registration applications, efficiency systems, and maintenance functions.

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7
Q

What are the 2 key responsibilities of facility management?

A
  1. Be Flexible
    > It’s crucial as last-minute changes are part of this industry, lack of communication, employee issues, and equipment breakdown.
  2. Be Cost Efficient
    > Will need to account for all of your spendings.
    > Assess space to ensure it is being utilized properly, shut off lights in areas not in use, and employee cutbacks.
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8
Q

Facility Design - What is the Design Team?

A

The design team consists of a:

  1. Team leader/architect,
  2. Administrators from the rec. department, and
  3. Construction manager
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9
Q

Facility Design - What are Schematics?

A

Schematics are “mock-ups” of the facility/site, either via drawing or model.

It allows for all the interested parties to see a visual representation of the facility/site.

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10
Q

Facility Design - What are Drawings?

A

Drawings

a. Includes diagrams of the walls, rooms, stairwells, landscaping
b. Used to create a feel for the facility/site

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11
Q

Facility Design - What are Models?

A

Models

a. More often with large projects
b. Developed so that the actual exterior of the facility can be visualized
c. Is a tabletop rendition of the facility that includes landscape & roads
d. Valuable when trying to influence funding

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12
Q

Facility Design - 4 types of flooring:

A

Carpet - typical in areas where no physical activities take place

Vinyl - tiles in locker rooms or classrooms used in areas with limited physical activities

Synthetic - “poured or rolled” surfaces used in multipurpose/activity rooms & weight rooms

Hardwood - Used in gymnasiums, aerobics studios. Most expensive & high maintenance costs.

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13
Q

Planning Process - 2 approaches to planning a facility:

A
  1. Administrative Approach

2. Participatory Approach

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14
Q

Planning Process - Planning Committee: Who’s on them and their purpose?

A

User Representatives: provide unique perspectives resulting from their hands-on experience with existing facilities.

Staff: are knowledgeable about the shortcomings of existing facilities and live the consequences of the facility limitations.

Administrators: are the ultimate decision-makers of the planning process (is the owner of a private company) and are responsible for determining priorities & budget.

Consultants: are hired to help with what needs to be done to improve a facility. Usually specialists in design, architecture, or engineering. Assist in developing concepts, ideas, and alternatives.

Maintenance Reps: are often the forgotten person. They speak for those involved in the support functions of a facility (e.g. Custodial) and provide insight into the tasks that support product delivery.

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15
Q

Planning Process - Development options (4)

A

Repair, Renovation, Retrofitting & New Construction

Repair is the simplest and most common improvement option (Slide 10 of 2a).
Renovation is the rehabilitation of an existing facility with steps taken to rearrange the space (Slide 10 of 2a).
Retrofitting is the addition of new technology systems to an existing facility (Slide 11 of 2a).
New Construction is the most significant and demanding of the development options (Slide 11 of 2a).

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16
Q

Planning Process - Master Plan (timeframe and basics)

A

A long-range time frame of 5-15 years.

Master Plan: A formal comprehensive document that identifies the needs of a facility and prioritizes which construction or renovation will occur.

> Creates a road map for facility needs in the future
Contains an inventory of existing facilities & their conditions
Outlines demographic details, results of needs assessments
Is a result of considerable research, evaluation & anticipation of future needs

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17
Q

Brandon Master Plan - Challenges for Community Centers:

A
  • Buildings do not meet contemporary standards for accessibility or public expectations for comfort in terms of flexible spaces, openness, and access to light
  • Volunteer boards that manage Community Centres currently struggle to recruit new volunteers
  • Limited marketing of opportunities happening at Community Centres, no easy way to register
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18
Q

Brandon Master Plan - Opportunities for Outdoor Sports Field:

A

A new outdoor sports field would serve more than just the soccer and football community. It would provide facilities for a range of sports groups including cricket, ultimate disc, disc golf, baseball, walkers, and cyclists.

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19
Q

Construction Management - What is the purpose of progress meetings?

A

To resolve existing or potential problems to avoid delays. Attendees should be the owner, architect, contractors/subcontractors, engineers & consultants.

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20
Q

Construction Management - Quality Checks

A
  1. Review the work of contractors & subcontractors
  2. Identify problems and rectify
  3. Contractors may try to find cost savings through workmanship and material substitutions
  4. Must schedule and oversee inspections conducted by government
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21
Q

Construction Management - Inspections

A

The inspections are vital!

  • Inspections are required of all buildings
  • Inspector’s role is to act in the best interest of future employees/users
  • Throughout construction-specific items or areas will be inspected to ensure all codes are being met
  • Some items under inspection can be electrical, plumbing, and structural requirements
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22
Q

Construction Management - Key System

A

Key systems are divided into categories:

  • Master keys (open all doors);
  • Sub-masters (open most doors); &
  • Individual (open only specific doors)
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23
Q

Facility Components (Indoor/Outdoor) - Indoor Site

A

Indoor Site – location/site is vital
> The makeup of the area can have a significant influence on the facility & its development
> Issues could be barriers like rock formations, drainage, road, utilities & competition

24
Q

Facility Components (Indoor/Outdoor) - Outdoor Site

A

Outdoor Site - Size
> Ensure it is appropriate for the desired “product” and its support systems
> Extra land may be required if there is the possibility of expansion due to the “products” success

25
Q

Facility Components (Indoor/Outdoor) - Topography Definition

A

Topography is the natural condition of the land.

26
Q

Facility Components (Indoor/Outdoor) - 6 Indoor Facility Characteristics

A
  1. Main Areas
  2. Surfaces
  3. Illumination
  4. Plumbing
  5. Finishes
  6. Acoustics
27
Q

Facility Components (Indoor/Outdoor) - 3 Outdoor Facility Characteristics

A
  1. Lighting
  2. Conveniences
  3. Seating
28
Q

General Maintenance - 3 Maintenance Categories:

A
  1. Building Maintenance
  2. Grounds Maintenance
  3. Equipment Maintenance
29
Q

General Maintenance - Non-Routine Maintenance

A

Examples - projects, unforeseen, preventative & cyclical.
- Usually requires extra attention
- Tougher to coordinate & schedule
- Projects:
> Facilities & equipment require work resulting from damage or failure
> Includes renovations or refurbishing of walls, flooring, or turf
> Usually preplanned & require a set amount of time
> Work area blocked off from public

30
Q

Managing Equipment - Recreation Facility Equipment Definition

A

Recreation Facility Equipment are items that enhance, make functional & complete the delivery operations of a recreation product

31
Q

Managing Equipment - Equipment Use Definition

A

Equipment Use is the use of certain equipment that may require training or certification (Example: pesticide license or refrigeration license)

32
Q

Managing Equipment - The 4 types of equipment are?

A

> Efficiency Systems - are electrical and mechanical systems that support facility usage. Maintains comfort and security for users.
Structural Equipment - Permanently attached parts of the facility, and are non-movable.
Administrative Equipment - Supports admin & executive operations of a facility.
Product Delivery Equipment - Relates specifically to program/product delivery.

33
Q

AODA - The goal of the Human Rights Code (the Code) is to:

A
  • Provide for equal rights, to create a climate of respect where everyone feels part of the community and can contribute fully.
  • Ensure that people with disabilities are free from discrimination where they work, live and receive services and that their needs are accommodated.
34
Q

AODA - The Code and the AODA work together in the following ways:

A

They both promote equality and accessibility.
They both use the same definition of disability.
They are both provincial laws.

35
Q

AODA - The AODA standards apply to:

A

All organizations (public, private and not-for-profit) with one or more employees in Ontario.

36
Q

AODA - True or False: Organizations can choose the same accommodation for people with the same types of disabilities, so what works for one person will work for other people, too.

A

False

37
Q

AODA - Undue hardship is the legal limit of the duty to accommodate. It refers to situations where severe negative effects outweigh the benefit of providing accommodation. What are the three factors used to determine unique hardship?

A

Cost, external funding sources (such as grants), and health and safety

38
Q

AODA - When a person requests an accommodation, the employer, landlord or service provider must:

A
  • Act promptly, even if it means creating a temporary solution before a long-term one can be put in place.
  • Actively seek appropriate accommodation solutions and ask for expert help if needed.
  • Respect the dignity and privacy of the person asking for accommodation, and make sure the accommodation process doesn’t lead to reprisals against that person.
  • Cover the costs of accommodations, such as any needed medical or other expert opinions or documents, to the point of undue hardship.
39
Q

AODA - If you need an accommodation, what should you do?

A

> Tell your employer, union, landlord or service provider about your disability-related needs.
Provide supporting information about your disability-related needs.
Help identify possible solutions for accommodations.

40
Q

AODA - What is AODA (stats & dates)?

A

> A.O.D.A. stands for the Accessibility of Ontarians with Disabilities Act and it is provincial law.
Came into effect on January 1st, 2008

  • Establishes the requirement for the development and enforcement of accessibility standards
  • Allows the government to develop specific standards of accessibility
  • Goal is to make Ontario fully accessible by 2025
  • Requires the development of standards related to:
    > Customer Service, Transportation, Information/Communication, Employment & the Built Environment

This includes 1.8 million Ontarians.
> Seniors aged 75+ - more than half will have 1 disability
> In 2026 approximately 16% of people in Canada will have a disability
> Spending power of $21 to $25 billion a year in Canada

41
Q

AODA - Disability Definition:

A

AODA defines disability as:

  • Any degree of physical disability, infirmity, malformation, or disfigurement that is caused by bodily injury, birth defect, or illness
  • A condition of mental impairment or developmental disability
  • A learning disability or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language
  • A mental disorder
  • An injury or disability for which benefits were claimed or received under the insurance plan established by the WSIB Act 1997
42
Q

AODA - Customer Service Standards “Providers” must:

A

Providers must:

  • Establish policies, practices, and procedures on providing goods or services to people with disabilities
  • Make reasonable efforts to ensure that policies, practices, and procedures are consistent with the principles of independence, dignity, integration, and equality of opportunity
  • Have a policy dealing with people’s use of their own assistive devices
  • Let people with disabilities bring their service animals onto the parts of the premises open to the public or other third parties
  • Let people with disabilities be accompanied by their support persons while on the parts of the provider’s premises open to the public or other third parties
  • Provide notice when facilities or services that people with disabilities usually use to access goods or services are temporarily disrupted
  • Train anyone who interacts with the public or other third parties on the provider’s behalf on topics outlined in the customer service standard
  • Establish a process for receiving and responding to feedback about the way the organization provides goods or services to people with disabilities
43
Q

AODA - Barriers

A

> Barriers: Can be both visible and invisible and includes anything that keeps someone from fully participating in all aspects of society

> Physical Barriers – result from the design elements of a building or facility. The easiest barrier to see.

> Systematic & Process Barriers – Difficult for people to receive or convey information. For example: when information is presented via in a meeting only in a verbal capacity with the assumption that everyone does not have hearing limitations.
- A result of an organization’s policies, practices, and procedures that restrict access to goods/services

> Attitudinal Barriers – Stereotypes are the most difficult barriers to overcome, but are within our power to change. These exist for everyone.

44
Q

AODA - Guide Dog definiton

A

Guide Dog – A dog trained as a guide for a blind person at one of several ON certified training centres.

45
Q

AODA - Service Animal definition

A

Service Animal – An animal trained as a guide for a person with a disability
> Is apparent the animal is used by the person relating to the disability
> If the person provides a letter from a physician or nurse confirming requirement of the animal

  • Animal should be wearing some type of commonly recognized symbols as identification as a working animal
  • Person and animal are permitted in all areas the public may access that are not a H & S risk
  • You may ask for proof if it’s unclear whether the animal is a pet or service animal
  • Service animals are permitted on the pool deck
  • Never touch or talk to the service animal, they are working and need to focus
46
Q

AODA - Support Persons definition

A

Support Persons: A person who accompanies someone with a disability in order to help with communication, mobility, personal care medical needs, or to access the good/service
> Can be: paid, volunteer, or family member/friend
- Speak directly to the customer, not the support person
- Confirm with the customer that it is OK for the support to be present if discussing personal matters

47
Q

Parks Canada - List 5 Ground Surfaces

A 
Concrete 
Asphalt 
Grass 
Gravel 
Wood Chips 
Sand
48
Q

Parks Canada - Campgrounds (Living Space) distances

A

7.2 Living Space
The living space should
A) have a firm, stable and level surface;
B) have a minimum of 920 mm of clear space between fixed elements, such as tent pads, barbecue grills and fire pits, and the campsite edges; and
C) have a minimum of 1500 mm of clear space around picnic tables and fire pits, or in front of barbecue grills.

The tent pad, if provided, should be a minimum of 4300 x 5000 mm and be flat, stable, and located adjacent to firm surfaces.

49
Q

Health & Safety - Internal Responsibility System definition

A

The onus is placed on the organization to ensure compliance with legislation. The Act lists responsibilities for directors and officers, employers, supervisors, and workers forming the Internal Responsibility System (IRS).

Objectives of IRS:

  • Formalize and clarify the health and safety responsibilities of each individual in the organization.
  • Promote health and safety which should result in a reduction of occupational injuries/illness
  • To implement a framework for identifying and controlling workplace hazards
  • Provide guidance to IRS members as to their obligations under the legislation
50
Q

Health & Safety - List a couple of functions of Joint Health & Safety Committee:

A

Duties common to all committees include:

  • promoting the health and safety policy and program
  • promoting and monitoring compliance with health and safety regulations
  • participating in the resolution of work refusals
  • assisting in the training of new workers
51
Q

Health & Safety - What is the Joint Health & Safety Committee?

A

An advisory group of worker and management representatives established under the OHSA.
The duties of committees are defined in the OH&S legislation. Specific duties may vary with the type and size of the organization, industry, number of safety specialist staff in the organization, the firm’s accident experience, and the number of committees.

52
Q

Health & Safety - What can and may Ministry of Labour Inspectors do?

A

MOL Inspectors can:

  • Enter the workplace at any time without notice or a warrant
  • Use any equipment in the workplace
  • See any records or drawing and get reproductions
  • Conduct tests or require the employer to
  • Be accompanied by any other persons

MOL Inspectors may:

  • Quarantine a work area in order to conduct tests
  • Be accompanied by an employee member of the JHSC
  • Seize or remove items that may be evidence of contravention and issue a receipt for those items
  • Order that work use of equipment or occupancy of a work area stop
  • Where the act is being contravened order the employer to stop work and take such action as the inspector deems necessary to comply with the act

If you receive a visit – call Health & Safety Rep ASAP

53
Q

Health & Safety - List 3 duties of a worker?

A
  1. Follow the law and the workplace health and safety policies and procedures.
  2. Always wear and use the protective equipment that the employer requires.
  3. Work and act in a way that won’t hurt them or any other worker.
  4. Report any hazard they find in the workplace to their supervisor.
54
Q

Health & Safety - Who is most likely to get hurt in a workplace?

A

The new and young workers are 3 times more likely to get hurt during their first month on the job than at any other time.

55
Q

Health & Safety - Who has the most responsibility for health and safety in the workplace?

A

The employer (who is in charge of everyone) has the most responsibilities in the workplace. The second is the supervision and the last is the worker (you).

56
Q

WHMIS - What is the symbol called when it is framed by a red square set on a point?

A

A pictogram.

57
Q

WHMIS - What is the symbol exception called when it is framed by a round black border?

A

A biohazard pictogram.

REC202 - Recreation Facilities and Sites (1 decks)

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