Real Estate Flashcards
What word do we use instead of price reduction and why?
We use price adjustment because the word reduction carries too many emotions for the seller.
What are two important reasons to price the sellers house correctly?
- The longer the properties on the market the more likely buyers will perceive a defect in the property.
- When an agent for the buyer sees multiple price adjustments on the properties history they will get really aggressive and asking for more concessions which results in the cellar getting less than their anticipated price.
How should a seller’s agent suggest to price?
Seller’s agent will advise clients to list just below the comparative market analysis suggested value.
By pricing sellers home just below the comparative market analysis, What could this create that would benefit the seller?
It could create a bidding war or multiple offer situation due to increased buyer traffic early on a listing.
*Could potentially get far more money by listing the home for less than an overpriced house from the start
Who is an appraiser?
An independent decision maker who cast a professional judgment on the agreed-upon price.
How will providing comps and CMA for the appraiser help the seller?
It will show you have done your homework and prevent large discrepancies from occurring.
What will the lender usually require that the property appraises for?
At least the sales price outlined in the contract
What does CMA Take into account?
Number of homes that are currently on the market in the local area, they are listing prices, and purchase prices of recent sales
When realtors prepare opinions of real property value or price such opinions shall include: NAR Standard of 11-1
Identification of the subject property
Date prepared
Defined value or price
Limiting conditions including statements of purposes and intended user
Disclosure of weather and when a physical inspection of the properties interior was conducted
Conflicts of interest
Any present or contemplated interest including possibility of representing the seller landlord or buyers tenants
basis for opinion including applicable market data
If the opinion is not an appraisal, a statement to that effect
Why would a mortgage company want a BPO?
The people in the home have asked to refinance the home and lender does not want to pay for the full appraisal but they do want to have some assurance that the home is valued at or above what the loan will be
The people in the house are about to be foreclosed on and lender wants an inexpensive estimate of value
Who potential he receives funds in a sale?
The list of potential’s are seller, license holder, broker, title company, surveyor, home inspector, termite inspector, remodeler doing repairs, lender, appraiser, insurance agent, taxing entities, other
Key terms -define
Misrepresentation Party Commingle Promulgated forms Approved forms Cloud on the title Puffing
Misrepresentation is a false statement made unintentionally
A person involved in a contract for sale, lease, or agency- party
Commingle-an illegal act of a license holder who makes is their own money with the clients or customers
Promulgated forms are forms prepared and authorized by the Texas real estate commission that MUST be used by real estate license holders
Approved forms are forms prepared and authorized by the Texas real estate commission that CAN be used by real estate license holders
Cloud on the title is an encumbrance that keeps the title to the property from transferring easily
Puffing is the exaggeration of opinions about real estate
What act was passed in 1939?
The Real Estate Dealer’s license Act
Later became Tx Real Estate Licensing Act
What was the first note of the legislation requiring sales agents to be licensed called?
The Real Estate Dealer’s License Act
The enforcement of the site of the real estate dealers license act that was passed in 1939 was initially handled by whom?
Texas Secretary of State
When was the Tx Real Estate Commission established?
1949
How often is the NAR Code of Ethic’s reviewers and updated?
Annually
TRELA is reviewed and update how often?
Every two years when Tx legislator meets
What licenses holders MUST do?
Keep their license up-to-date if it’s an active status
Keep the continuing education up to date
Stay current on off to the Texas real estate commission
The practice will stay under the sponsorship of an active broker
Always disclose agency relationships to customers and other license holders
Provide customers with information about brokerage services form when required
Be fair and honest with all parties, client and customer
Perform fiduciary duties for clients
Disclose if a license holder is involved in the transaction
What license Holders SHOULD do?
Quote the source of all information you share
Give that info in writing or back up verbal statements in writing
What licenses Holders CANNOT do?
Commit fraud/misrepresentation
Practice without a license or sponsoring
Fail to inform TREC of convicted felony
Fail to notify TREC of address/email change
Fail to do any of the items under what a license holder must do
Through the license act and the minimum level of service, a Texas broker can offer their sellers?
(Under exclusive agreement)
a)A broker who represents a party in a real estate transaction or less real estate for sale under exclusive agreement for a party is that the parties agent.
Cont sect 1101.557 acting as agent
The sole delivery of an offer to a party does not violate section 1101.652 if:
A party’s broker consents to the delivery
A copy of the offer sent to the parties broker and less a governmental agency using a sealed bid process does not allow a copy to be sent
The person delivering the offer does not engage in another activity that directly or indirectly violate section 1101.652
Section 1101.558 representation disclosure addresses?
Need for license holders to properly disclosed representation when dealing with others
What does section 1101.558 say?
License holder representing a party in a proposed real estate transaction must provide either oral or written disclosure of that representation upon first con tact with the party to the transaction for to another license holder representing another party to the transaction
It identifies content and format of written communication required when substantive dialogue relating to proposed transaction regarding real property occurs with a party.
It lists few exceptions to the written notice requirement
What does IABS notice stand for?
Information about brokerage services notice
Sect 1101.652 grounds for suspension or revocation of license
How?
Enters a plea of guilty or is convicted of felony or criminal offense including fry, and a time for appeal has elapsed or judgment or convection has been affirmed on appeal without regard to an order granting community supervision that suspends the apposition of the sentence
Procures or attempts to procure a license under chapter for the license holder by fraud, misrepresentation, or deceit by making a material miss statement of fact in an application for license
Fails to honor a check issued to the commission after the commission has sent by certified mail a request for payment to the license holders last known business address according to commission records
Fails to provide information requested by commission that relates to a formal or informal complaint to the commission that would indicate a violation of this chapter
Fails to surrender to the owner without just cause, a document or instrument that is represented by the owner and that is in the license holders possession
Fails to notify the commission not later than the 30th day after the date of final conviction or entry of plea of guilty, that the person has been convicted or entered a plea of guilty to a felony or criminal offense including fraud
Disregards our violates chapters
What is incompetence?
Attempting to facilitate something in which you’ve never attempted
How can you avoid getting into trouble for misrepresentation?
By stating the source of any information you provide
As selling agent, who should be responsible for filling out the disclosure form on the property?
The seller’s agent should make sure that the seller feels out the disclosure form
What is earnest money?
A deposit that is submitted along with the contract to demonstrate seriousness about the offer
When the broker receives earnest money or a security deposit on a rental how should the money be handled?
First, it should be accounted for at all times and passed on to the appropriate party.
Secondly the law does allow brokers to hold the earnest money in an account as long as the brokers money is not in that same account
Brokers send clients checks to the title company for safekeeping
What is nolo contendere?
A plea in criminal court in which the defendant accepts the punishment without admitting guilt.
TREC acts as and monitors:
Actions of license holders to ensure compliance of Act
Maintains edu standards and records
Collects licensure fees and issues fines
And penalties for violation of TREC rules/License Act
Handles consumer compliments and complaints concerning license holders
TREC rules on inactive license
a) The license of a salesperson immediately becomes inactive upon each of the following circumstances:
(1) the death of the salesperson’s sponsoring broker;
(2) the expiration, suspension, revocation or inactivation of the license of the sponsoring broker;
(3) if the sponsoring broker is a business entity, the dissolution of the entity or the forfeiture of its charter;
(4) if the sponsoring broker is a business entity, the expiration, suspension, revocation, or inactivation of the license of the designated broker of the entity, or the death of the designated broker;
(5) termination of sponsorship by the salesperson or sponsoring broker;
(6) failure to timely complete continuing education required under the Act and this Chapter; or
(7) receipt by the Commission of an application for inactive status.
(b) If the broker intends to terminate the sponsorship, the broker must immediately:
Or
c) If the salesperson intends to terminate the sponsorship, the salesperson must immediately:
1) notify the salesperson in writing; and
(2) terminate the sponsorship:
(A) through the online process approved by the Commission; or
(B) on the appropriate form delivered to the Commission.
to reactivate a license on inactive status, the license holder must:
provide the Commission with documentation that the license holder has satisfied all continuing education requirements under the Act and this chapter;
(2) certify, on a form acceptable to the Commission, that the license holder has not engaged in activity requiring a license at any time after the license became inactive;
(3) establish a sponsorship relationship with a broker:
(4) pay the appropriate fee.
What’s really the Three levels of inspectors licenses?
Apprentice inspector (entry level)
Real estate inspector (intermediate)
Professional real estate inspector (highest level)
What does TALCB stand for and when was it established?
Texas appraiser licensing and certification board
Established as an independent subdivision of TREC in 1991
What is an appraiser
A real estate appraiser is An individual Who provides professional and Estimate of the current market value of the property
What is Appraisal Management Company (AMC)?
an entity authorized to provide appraisal management services by TALCB. AMCs often act as the intermediary between the lender, borrower, realtor, mortgage broker and the appraiser.
NAR Code off Ethics
Has higher standards than TREC laws
What is BPO?
Brokers Professional Opinion
Improvement define
Any permanent human-made addition to land
Subsurface Right define
Ownership of the minerals, gas, or oil beneath the surface of a piece of real estate
Surface Rights
The ownership of the land in a parcel or real estate but limited only to the plane
Air Rights define
The right to use the airspace above the surface of land
Water Rights define
The right to enjoy the water that borders a property
Littoral Rights
Rights that govern lakefront or oceanfront property and usually allow the property owner to use the water bordering their property
Riparian Rights
Rights that govern the use of flowing water, such as rivers and streams that pass through or border a property
Land refers to
to more than a tract of earth. Land includes not only the natural resources seen on the surface of the land but the minerals below the surface and the air above the surface.
Real estate includes
land AND and human-made improvements attached to it.
Real Estate is also referred to as
Realty
What is an improvement?
permanent human-made addition that is attached to the land. Buildings, fences, decks, and roads are all examples of improvements.
Real property refers to
all that PLUS the set of rights associated with real estate ownership.
Bundle of rights (interesting history) refers to
The ownership of real property includes a set of legal rights
What rights are included in a bundle of rights?
Right of exclusion-The right to tell Aunt Sally that she can’t trespass on your property.
Right of possession-right to occupy/live/breathe on your property, no matter what Aunt Sally has to say about it.
Personal property is anything that
someone can move and take with them from place to place, like a vacuum cleaner or a lawnmower.
What are for ownership rights associated with real property?
Surface rights🌲
Subsurface rights ⛏
Air rights 🌬
Water rights 🌊
What is subsurface rights often referred to?
Mineral rights
When talking about air rights what is the sunlight right?
In some cases in the United States, if one has sunlight for a certain number of years they may be able to prevent construction of a taller project that would block light.
What are two Types of rights associated with waterfront properties?
Riparian Rights
Littoral Rights
What is riparian Rights?
Rights that govern the use of flowing water such as streams or rivers that passes through or borders the property.
What is littoral rights?
Right that governs lakefront and ocean front and usually allows property owner to use water bordering the property.
Note* littoral use prohibits property owners to artificially change waters location.
What is usually necessary to have water rights of lakefront or ocean front?
Surface ownership of a waterfront property
Personal Property is known as anything that can go with you from place to place but also known as what?
Any item that’s not real estate, also known as personalty or chattel
What is real estate?
Part of the surface of land to the center of the earth and upward toward space plus improvements made by man or nature.
What is real property?
Land from the surface to the center of earth and upward into space, including everything attached by man or nature as well as the bundle of legal rights of the ownership
What is fixture?
An object that was once personal property, but which has now been firmly attached to the land in such a way that it becomes part of the real estate
What is trade fixture?
Personal property attached to real property that’s owned by Anna needed for a tenant’s business
Adaptation define
use and modification of a particular item for a specific use in a property
Fructus naturales
Trees, bushes, grass, and uncultivated plants, usually considered to be real property because of their permanence
Define Fructus Industriales
Annually-cultivated crops generally considered to be personal property; also known as emblements
What is Fructus Industriales also known as?
Emblements
How is the way documents are transferred done differently between real property and personal property?
Ownership to a parcel of real estate is transferred by a recordable document such as a deed.
Ownership to personal property (chattel) transfers by a bill of sale.
Define Bill of Sale
written agreement used to sell, reassign, or transfer one’s right to or interest in personal property, like furniture or appliances.
What is a deed?
written instrument used specifically to transfer real estate, which the owner (sometimes called the grantor) uses to convey ownership in real property to the buyer (or grantee).
What is a non-realty Items addendum?
special addendum that must be attached to the sale contracts when Someone purchases personal property such as washing machine or refrigerator.
What is severance?
the act of separating some element of the real estate from the land.
A fixture is
a chattel bound to real estate and refers to an object that was once personal property, but which has now been firmly attached to the land in such a way that it becomes part of the real estate.
What question should agent ask a seller When discussing terms?
“Is there anything attached to the property that you will be taking with you when I sell your home?”
What is trade fixture?
personal property that is owned by and needed for a tenant’s business. (For example, shelves that a store owner attaches to the wall when leasing a storefront in a strip mall.
What is a accession?
The process of any trade fixture being left behind after the lease and becomes landlords property.
When trying to consider if something is a fixture we can consider:
annexation, adaptation, and intention. Abbreviated as AAI.
When determining if it is a fixture what is the first consideration?
Annexation which is the way the item is attached to the land.
What is adaptation when considering if an item is a fixture?
It refers to the use and modification of particular item for specific use in a property
When considering if an item is a fixture what does intention mean?
It means we consider annexation and adaptation. How was an item attached and used or modified for the specific use of the property.
When talking about chattel a client might have certain concerns. What are they?
Are crops that are attached to the earth, which can be harvested and sold, personal property or real estate?
What about trees and decorative flora that one could remove — are they chattels or realty?
What is a landman?
A professional searching for owners of mineral rights in attempt to obtain the lease on the rights that can be passed on to oil and gas companies
What is one way to find out Who owns the mineral rights to the property?
for the seller or the buyer to hire a landman to help with the searching of records.
Another way to learn who has the mineral rights would be?
to hire an oil and gas attorney who can research the issue and figure out the ownership situation.
Mobile homes are mobile therefore they are considered?
Personal property
What qualifies a mobile home to be considered as real property?
It must be connected to utilities and permanently attached to the land that the home owner also owns.
What is a condominium?
A single unit in a residential complex, which may or may not share common walls with neighbors, in which the owner owns the unit and a share of the common elements, but not the land
What are common elements when referring to condos?
Shared areas in a residential community, such as hallways, elevators, stairwells, pools, and recreational facilities
What is cooperative(co-op) housing?
A residential building in which the title is held by a corporation, the residents are stockholders in the corporation, and the residents have a lease
What is a planned unit development when referring to housing?(PUD)
A subdivision or development that includes single-family dwellings along with some common elements such as parks, pools, community recreational centers, or golf courses
What is a timeshare?
Residence with multiple owners who share the right to possession for a specific period of time with the other owners
Fun fact: in 2015 census data bureau, how many people live in owner occupied household? (Single fam)
65%
Based on 2015 census data bureau how many rental homes or single-family homes? %
35%
A condo offers freedom from what?
exterior maintenance responsibilities
Condominium ownership typically provides ownership of what?
unit itself (from floor to ceiling and wall to wall), but not the land that it sits on.
According to the 2016 Texas Condominium Mid-Year Sales Report by the Texas Association of REALTORS®, condominium sales increased in what for major metros?
Austin, Houston, Dallas, or San Antonio
What is one thing cooperative and condominiums have in common?
They both have to pay assessments
What is the major difference between condominium in town house?
the conveyance of the land with the residence by the deed.
Townhomes usually include the unit and the land.
Why is it important to let buyer clients know upfront if there is any homeowners association fees?
Because it is a big consideration for buyers and they don’t want to fall in love with the property first then find out they have these monthly expenses.
What makes the building qualify as commercial real estate when were furring to multifamily?
Buildings with more than four units
Define Ad Valorem Tax
A tax calculated according to the assessed value of real estate
Define Homestead Tax Exemption
Reduces the amount of ad valorem taxes assessed on a homestead
What does prorate mean?
The dividing of expenses for items like taxes, interest, and rent at the closing between the seller and the buyer
First time buyers may have options such as
Withdrawing from their individual retirement account up to $10,000 penalty free and tax deferred for their down payment.
First time buyers may find other programs through their state county or city and their city programs may include low income family programs.
What is capital gains taxes?
taxes on the profit a person makes by selling principal home.
What are the definitions of capital gains and capital loss?
Capitol gains is referred to the profit received from selling a capital asset
Capital loss is a loss incurred from selling a capital asset
Capital assets include all taxpayers tangible property such as
Real estate, investment property, and equipment, but does not include property held for regular sale to consumers
What determines Whether a capital gain is taxed as a short-term or long-term gain?
length of time the property is held (the amount of time between the day a property is bought and the day it is sold). This is called the holding period.
A broker described by subsection (a)
may not instruct …..
b)A broker described by subsection (a)
may not instruct
…..another broker to directly or indirectly violate section 1101.652
Must inform the party if broker receives material information related to transaction to list, buy, sell, or lease the parties real estate including the receipt of an offer by the broker and,
At minimum answer the parties questions and present any offer to or from the party
for the purpose of this section:
A license holder who has authority to bind a party to a lease or sale under a power of attorney or property management agreement is also a party to the lease or sale
True or false?
True
An inquiry to a person described by section 1101.005 about contract terms and forms required by the person’s employer does not violate section 1101.652 if the person
does not have authority to bind the employer to the contract
What Act created exclusions from capital gains?
The Taxpayer Relief Act of 1997
What is capital gain exclusion eligibility for tax paying homeowner?
taxpayer must have owned and occupied the home as a principal residence for at least two of the five years preceding the sale.
What are exceptions to the two year requirement to tax exemptions?
Property acquired in rollover transactions, which are transfers of funds to investments of the same type, used to defer the payment of taxes (i.e., 1031 exchanges)
Property transferred by a spouse
Property owned by a spouse, former spouse, or deceased spouse
Owners who have received care from a nursing home
What is the 1031 exchange do?
lets an investor sell a property, reinvest the proceeds in a brand new property, and defer all capital gain taxes.
IRC Section 1031 (a)(1) says:
No gain or loss shall be recognized on the exchange of property held for productive use in a trade or business or for investment, if such property is exchanged solely for property of like-kind which is to be held either for productive use in a trade or business or for investment.”
Ever since May 6, 1997, sellers of principal residences have been required to provide the government with a written assurance containing the following two items:
A statement that the entire gain made from the sale can be excluded
A statement that the property is the owner’s principal residence
The 1997 law allows most people to avoid any taxes from gains on the sale of their primary residences because the exclusion can be used frequently. However,
these benefits do not apply to investment properties.
One of the advantages of homeownership is that the real estate taxes the owner pays and the dollar amount of the interest paid on the mortgage is
Tax deductible
In Texas, a homeowner has state constitutional homestead rights on their owner occupied primary residence. Which is the right….
That’s automatic and protects homeowners from claims by creditors being made against their homes, preventing any eviction by these creditors.
These facts pertain to what?
The person might be forced by the court to sell other assets and property, but not the home they live in.
protection does not apply to unpaid taxes or to specific liens, like mortgage debt where the property is the collateral.
Homestead Protection
what’s assessed value?
Assessed value is the value placed on a property by a governmental unit for use in levying annual real estate taxes.
What is exemption?
exemption removes a percentage or an absolute dollar amount from the assessed taxable value of the property.
Examples of properties commonly exempted include the following:
Hospitals
School property
Property owned by religious organizations
Property owned by non-profit organizations
Property owned by municipalities, cities, and counties
There is a homestead tax exemption (not to be confused with the homestead right mentioned previously) which will:
reduce the amount of ad valorem taxes paid on the homestead.
An owner can only claim one homestead. The homestead exemption cannot be filed until the buyer has been in the home past
January 1st
Texas law requires school districts to offer a $25,000 tax exemption
Residential homesteads
Who is required to offer a $3,000 exemption if the county collects farm-to-market road taxes or flood control taxes?
Counties
State and local governments also may reduce general real estate taxes for:
Senior citizens
Land used for agricultural purposes
Certain industries
Other possible reductions include those for homesteads and for persons with disabilities.
For homeowners aged 65 or older, the appraised value of the property established by the county is
frozen, meaning the value will not go up any more on the home. (However, the tax rate might.)
If someone owns acreage in a rural area, it is possible that the taxes could be
lowered with an agricultural exemption, due to any farming or ranching that takes place on the property.
There is also a program for an agricultural tax exemption for
wildlife conservation.
Texas law requires school districts to offer a $10,000 exemption for people who are
over the age of 65 or those who have a disability.
advantage for Texas seniors is that when they file their senior exemptions, their school taxes are
Frozen
the spouses of veterans who were killed in action are
totally exempt from property taxes in Texas.
agents must be careful to quote the dollar amount that does not include
any exemptions, not the amount the current occupants of the home are paying.
Federal income tax is assessed according to an individual’s
Net income
Common deductions for homeowners include:
Real estate taxes levied on primary residences
Interest on mortgage payments for primary residences
Other costs associated with a mortgage, such as prepayment penalties, fees, and discount points
Homeowners may NOT deduct the following expenses from their primary residence from taxable income:
The principal portion of a mortgage payment
Depreciation expenses
Insurance premiums
Escrow payments
Utility expenses
At closing, the taxes for the property will be
Prorated
Buyers also have the option to pay their property taxes (and homeowners insurance)
up-front in a lump sum, or in installments through an escrow account.
Most homeowners’ insurance policies include coverage of
the dwelling and outbuildings, personal property damage or loss, liability for injury and medical bills for others who are hurt on the property if the homeowner is found legally liable, and loss of use.
Loss of use provides for the expenses of
place to live if the home is rendered uninhabitable from damage covered under the insurance policy.
most homeowners insurance policies will cover
loss or damage caused by fire or smoke, lightning, windstorms, hail, aircraft, vehicles, vandalism, theft, and explosions
Most homeowners insurance policies will NOT cover
loss or damage from flooding, earthquakes, termites, freezing pipes, wear and tear, or lack of maintenance.
only a licensed insurance professional should
discuss insurance coverage and homeowners policies with your clients.
If an insurance question comes up, refer clients
To an insurance agent
Most title companies DO NOT take care of cancelling
the insurance for the seller.
The seller will need to cancel homeowners insurance after closing and any refund from the insurance company will come directly to the seller.
This is typically called
The return premium
What is amortization?
The process of paying off the debt or mortgage in regular installments Based on a fixed payment schedule
Define Arrears
Payment for an item or service after it is received
Define CLUE reports
Stands for comprehensive loss underwriting exchange, a database used by insurance agencies that contains information on any claims made in the past five years by property owners on specific properties
Define PITI
Stands for principal, interest, taxes, and insurance, which are the components of the most mortgage payments
Define proration
The allocation and distribution of an annual expense across smaller chunks of time
This type of insurance protects the lender in case the borrower defaults.
PMI
Private mortgage insurance
The seller’s old loan company (assuming the house was not paid off in full) will want to collect interest through the day of closing. Interest paid in monthly payments is always paid in arrears, which means
it is paid after it’s received/issued.
When talking about arrears, if a property closes on February 11th, the seller will owe interest for
11 days and that will be charged to him on the Closing Disclosure form at closing.
The buyer’s new loan company will expect to collect interest
From the day is closing
As buyer, when talking arrears, If we assume our February 11th closing date, the first monthly payment will probably be
April 1st
When discussing arrears, If we assume our February 11th closing date, the first monthly payment will probably be April 1st. That payment will account for March’s interest. Interest for February 11th through February 28th will probably be collected from the buyer
At closing
What subsidized flood insurance and requires land management and flood control programs.
National Flood Insurance Act of 1968
The cost of flood insurance is based on
detailed flood insurance rate map
The cost of flood insurance is based on a detailed flood insurance rate map issued by
Federal Insurance Administration
FIA
Insurance companies keep a database containing information on any claims made in the past five years by
owners on specific properties.
insurance companies use this database to determine the
insurability of the client and the specific property.
The insurance report from the database is referred to as a
CLUE (Comprehensive Loss Underwriting Exchange) report.
The CLUE report provides
dates of claims,
insurance company or companies involved,
the type of policy,
whether loss was related to a named catastrophe (hurricane, etc.),
location of the loss (on or off the property),
the amount paid,
cause of the loss.
Define Agency
Relationship between a client and a broker
Express Agency is:
Agency created by a clear, specific agreement
Implied Agency is:
Created when an agent is given permission to act on behalf a client through conduct or communication, but the permission is not established orally or in writing. Does not have to be an action, but can be a statement that leads the principal to believe that the license holder is their agent.
What is Agency by Ratification?
Created when a license holder acts on behalf of but without prior authorization of a principal and that principal accepts the license holder’s action after the fact
Define Intermediary Broker
A broker who negotiates a contract between two parties that are both being represented by that broker
Define Appointed License Holder
A sales agent license holder who was designated to work with a client during an intermediary transaction
Special Agency is:
The relationship between a broker and a principal wherein the broker has restricted authority to act on behalf of the principal to achieve one specific objective
The general public participates in real estate transactions under four types of roles:
Principal
Client
Customer
Third party