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Question 1

Key principles of Lean information system

Answer 1

Elimination of waste, speed of information flow, clarity

Question 2

Elimination of waste : correcting error doesnot ___, bcs error should not have occured

Answer 2

correcting error doesnot ADD VALUE - waste of effort

Question 3

Five Lean principles? 5S

Answer 3

Structure, 
Systemise, 
Sanitise, 
Standardise, 
Self-deceipline

Question 4

Big Data 4 V

Answer 4

Variety - diff forms of data
Velocity - analysis of data - how fast data process?
Veracity - truthful & reliable
Volume - capture & process large amt data

Question 5

Contingency Theory - Factors affecting systems?

Answer 5

Technology
Environment
Culture

Question 6

What is Contingency Theory

Answer 6

There is no universal management accounting for all organisation

Question 7

MAS - Mg Acc System - produce mg acc info for?

Answer 7

Planning > Control > Decision Making

Question 8

Benefits of Big Data?

Answer 8

i) Perf Improvement
ii) Better decision making - pricing, inventories
iii) Marketing segmentation - targeted promotion

Question 9

Measure of shareholder wealth?

Answer 9

• Share price growth

- Dividen

Question 10

Adv of ROCE

Answer 10

Useful for comparison (relative measure)

Easy to understand

Question 11

Disadv of ROCE

Answer 11

i) Short term view - not sustainable
ii) discourage investment (contain non-relevant cost - depre)
iii) Does not reflect true perf of org
Formula = EBIT/Capital Employed

Question 12

What is Residual Income measure?

Answer 12

Cost of financing in form of imputed interest.
Return > cost of financing : GOOD!
Return < Cost of financing : Bad :(`

Question 13

What is ROCE - Return on Capital Employed

Answer 13

Measure of profitability & return of firm capital employed (not suit for shareholder wealth)

Question 14

Four balanced scorecard perspective

Answer 14

Financial
Customer perspective
Internal business process
Learning & growth

Question 15

Stages in ABM

Answer 15

1. Identify activities that org performs
2. calculate the cost of each activity
3. identify the cost driver for each activity

Question 16

Benefit transfer pricing internally (w market price)

Answer 16

i) Selling & admin cost reduce
ii) buyer get better cust svc & reliability
iii) Cost savings ( less marketing cost & bad debt)

Question 17

What is CSF

Answer 17

Strength of co - to ensure success - compete with competitor

Product features - valued by cust

Question 18

Sources of CSF

Answer 18

• Industry : efficiency - cost effctv
• Company : Location, strategy
• Environment : Countries, economy, political

Question 19

Relationship CSF & KPI

Answer 19

KPI identify factors/process to achieve CSF

Question 20

Not for profit measure value = 3 Es

Answer 20

Economy (environment)
Efficiency in utilities resources
Effectiveness of process