Random Flashcards
1
Q
At which layer of the OSI model does a switch operate?
A
2
Q
What can you tell me about how the cloud works?
A
3
Q
What tools and techniques do you use to resolve technical faults relating to a hardware issue?
A
4
Q
What tools and techniques do you use to resolve technical faults relating to a software issue?
A
5
Q
What are cloud based services?
A
6
Q
What is ‘Cloud computing’?
A
7
Q
What are the WEEE regulations?
How do I apply them to my job role?
A
8
Q
What are the different storage types?
A
9
Q
What’s an operating system used for on;
PC’s
Laptops
Mobile phones
A
10
Q
What architecture does ‘Operating systems’ use?
A
11
Q
What are the different types of maintenance used in IT Support?
A
12
Q
What is ‘System Maintenance’?
A
13
Q
What is ‘Root Cause analysis’?
A
14
Q
What is ‘Troubleshooting’?
A
15
Q
Which operating systems do VR use?
A
