Quizzes Flashcards
Business technology is the tools, such as, computers, telecommunications, and other digital products that businesses can used to become more efficient and effective.
True or False
True
The transmission information between a sender and a recipient is defined as communication.
True or False
True
The goal of nonverbal communication should be to reinforce the meaning of your message, however strong, dramatic, and deliberate nonverbal communication can dramatically magnify the impact of your messages.
True or False
True
As competition for businesses intensifies, companies focus more on gaining new customers as opposed to keeping current customers satisfied.
True or False
False
Ethics is defined as a set of beliefs about right and wrong, good and bad.
True or False
True
When a person encounters a situation that goes agains the company’s policies and they’ve determined this could pose a potential conflict of values, this could be considered an ethical lapse.
True or False
False
Sarbanes-Oxley Act is a Federal legislation passed in 2002 that sets higher ethical standards for public corporations and accounting firms.
True or False
True
Employees who report their employer’s illegal or unethical behavior to either the authorities or the media are considered to be whistleblowers.
True or False
True
A core goal for successful businesses is to deliver value to customers while generating long-term profits.
True or False
True
Successful firms generate long-term profits by delivering unsurpassed value to their customers.
True or False
True
PROFIT- The money that a business earns in sales (or revenue), minus expenses, such as the cost of goods and the cost of salaries.
Revenue-Expenses=Profit
True or False
True
BUSINESS- Any organization that provides goods and services in an effort to earn a profit.
True or False
True
Non-profit organizations never contribute anything to the economy.
True or False
False
When starting a business, you never need to consider the competitive environment.
True or False
False
Corruption impacts the economic environment and can increase the cost of running a business.
True or False
True
Customer Satisfaction = Profitability
True or False
True
Companies that are slow to adapt have been threatened.
True or False
True
When starting a new business, the social environment in which it will operate is not a factor.
True or False
False
As a market dominant economy the US government still owns/supports enterprises like Postal Service, Universities, Parks, and Libraries.
True or False
True
Inflation means that prices are not rising.
True or False
False
Social responsibility is the obligation of a business to contribute to society.
True or False
True
Ethics is a set of beliefs about right and wrong, good and bad.
True or False
True
Embezzling money from an organization can sometimes be ethical in certain situations.
True or False
False
Ethical Dilemma and Ethical Lapse are actually the same thing.
True or False
False
Whistle-blower is a term used for employees who report their employer’s illegal or unethical behavior to either the authorities or the media.
True or False
True
Stakeholders can only be individual who work directly within the organization.
True or False
False
An organization’s responsibility to customers are value, honesty, and communication.
True or False
True
When communicating in a business environment, your appearance is not a factor.
True or False
False
Cultural environment is never a barrier when communicating.
True or False
False
When at work, hourly employees can spend up to 75% of their time listening.
True or False
False (30%)
