Quizzes

Question 1

Business technology is the tools, such as, computers, telecommunications, and other digital products that businesses can used to become more efficient and effective.

True or False

Answer 1

True

Question 2

The transmission information between a sender and a recipient is defined as communication.

True or False

Answer 2

True

Question 3

The goal of nonverbal communication should be to reinforce the meaning of your message, however strong, dramatic, and deliberate nonverbal communication can dramatically magnify the impact of your messages.

True or False

Answer 3

True

Question 4

As competition for businesses intensifies, companies focus more on gaining new customers as opposed to keeping current customers satisfied.

True or False

Answer 4

False

Question 5

Ethics is defined as a set of beliefs about right and wrong, good and bad.

True or False

Answer 5

True

Question 6

When a person encounters a situation that goes agains the company’s policies and they’ve determined this could pose a potential conflict of values, this could be considered an ethical lapse.

True or False

Answer 6

False

Question 7

Sarbanes-Oxley Act is a Federal legislation passed in 2002 that sets higher ethical standards for public corporations and accounting firms.

True or False

Answer 7

True

Question 8

Employees who report their employer’s illegal or unethical behavior to either the authorities or the media are considered to be whistleblowers.

True or False

Answer 8

True

Question 9

A core goal for successful businesses is to deliver value to customers while generating long-term profits.

True or False

Answer 9

True

Question 10

Successful firms generate long-term profits by delivering unsurpassed value to their customers.

True or False

Answer 10

True

Question 11

PROFIT- The money that a business earns in sales (or revenue), minus expenses, such as the cost of goods and the cost of salaries.
Revenue-Expenses=Profit

True or False

Answer 11

True

Question 12

BUSINESS- Any organization that provides goods and services in an effort to earn a profit.

True or False

Answer 12

True

Question 13

Non-profit organizations never contribute anything to the economy.

True or False

Answer 13

False

Question 14

When starting a business, you never need to consider the competitive environment.

True or False

Answer 14

False

Question 15

Corruption impacts the economic environment and can increase the cost of running a business.

True or False

Answer 15

True

Question 16

Customer Satisfaction = Profitability

True or False

Answer 16

True

Question 17

Companies that are slow to adapt have been threatened.

True or False

Answer 17

True

Question 18

When starting a new business, the social environment in which it will operate is not a factor.

True or False

Answer 18

False

Question 19

As a market dominant economy the US government still owns/supports enterprises like Postal Service, Universities, Parks, and Libraries.

True or False

Answer 19

True

Question 20

Inflation means that prices are not rising.

True or False

Answer 20

False

Question 21

Social responsibility is the obligation of a business to contribute to society.

True or False

Answer 21

True

Question 22

Ethics is a set of beliefs about right and wrong, good and bad.

True or False

Answer 22

True

Question 23

Embezzling money from an organization can sometimes be ethical in certain situations.

True or False

Answer 23

False

Question 24

Ethical Dilemma and Ethical Lapse are actually the same thing.

True or False

Answer 24

False

Question 25

Whistle-blower is a term used for employees who report their employer’s illegal or unethical behavior to either the authorities or the media.

True or False

Answer 25

True

Question 26

Stakeholders can only be individual who work directly within the organization.

True or False

Answer 26

False

Question 27

An organization’s responsibility to customers are value, honesty, and communication.

True or False

Answer 27

True

Question 28

When communicating in a business environment, your appearance is not a factor.

True or False

Answer 28

False

Question 29

Cultural environment is never a barrier when communicating.

True or False

Answer 29

False

Question 30

When at work, hourly employees can spend up to 75% of their time listening.

True or False

Answer 30

False (30%)