Quizzes Flashcards

0
Q

Airlines railroads and car rental companies are examples of

A

Suppliers

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1
Q

The travel industry includes

A

Airlines, cruise lines, theme parks, hotel chains etc…

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2
Q

ASTA is an association that

A

Lobbies governments, presents education programs, and speaks to the public on behalf of its members

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3
Q

Preferred supplier relationships are

A

An important source of income for travel agencies

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4
Q

Demographic segmentation categorizes people according to

A

Characteristics such a age, marital status and sex

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5
Q

Three main types of travel are

A

Vacation, business and VFR

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6
Q

Certain people of almost any age and financial status are drawn to trips featuring the environment and nature. Identifying such a group is an example of

A

Psychographic segmentation

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7
Q

Masses of of ordinary people began travel for pleasure I the fifteenth century.

A

False

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8
Q

A decrease in government regulation led to a boom in travel during the first years of the 21st century

A

False

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9
Q

Suppliers act as intermediaries between distributors and travelers

A

False

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10
Q

Distributors own and provide the goods and services that travelers need and want

A

False

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11
Q

The major segments of the travel industry are closely linked

A

True

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12
Q

Travel agencies today depend on both travelers abs suppliers for their income

A

True

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13
Q

Travel agencies sell approximately 50% of intercity motor coach tickets on the US

A

False

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14
Q

Marketing means making a sale through person to person contact

A

False

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15
Q

A benefit of a product is the positive result that a feature brings to a particular client

A

True

16
Q

Closing is the final step in personal selling

A

False

17
Q

Shoulder season is a period between high and low season

A

True

18
Q

The trade association that lobbies governments, presents educational programs and speaks of the public on behalf of its members who include travel agents as well as others in the travel industry.

A

ASTA (American Society if Travel Agents)

19
Q

A positive result that a feature brings to a specific client

A

Benefit