Quizlet #2 Flashcards
Talent
Attracting, to hiring, to nurturing, to retaining, to celebrating, and growing the talent
Environment
The ability of people to thrive in an organization
Structure
Blueprint for how certain programs and tasks are grouped and how the people managing them are led toward a common goal
Strategy
Align people to your organization’s purpose or mission
Empowerment
Enabling employees by giving them access to relevant information and encouraging them to use it to take initiative to solve problems and improve the business
Innovation
Doing something in a surprisingly new way, or discovering something entirely new that adds value
Three rules to scale an innovation mindset
Focus on the user, Think 10x, Launch and iterate
4 areas to focus on the user
Access, Engagement, Customization, Communication
Access
Users expect faster and easier services, with ‘always-on’ capabilities, that can be accessed anywhere
Engagement
Users expect up-to-date, reliable content from multiple fields of expertise
Customization
A product or service seamlessly adapts to their individual needs and preferences
Communication
Two-way feedback channel—this means that the company also engages in conversation
Thinking 10x
Generating big ideas. It’s about transformation over improvement and using technology to achieve that transformation. Improvement projects help make things better by perhaps 10%
Launch and iterate
Continuous learning, a mindset and a practice where, instead of starting off with a perfect solution, you figure it out through experimentations
Data
Any information that is useful to an organization