Quiz Flashcards

1
Q

A Lightning Page is: (choose 1)

A. A page you can access via a customer community.
B. The new name for a Salesforce page layout.
C. A custom layout for creating pages in Salesforce1.
D. A compact, configurable, and reusable element.

A

C. A custom layout for creating pages in Salesforce1

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2
Q

Universal Containers installs an unmanaged package. Which of the following are true (choose 2 answers):

A. Unmanaged packages can be upgraded
B. Components of unmanaged packages can be edited C. Unmanaged packages have a namespace prefix
D. Unmanaged packages don’t have a version number E. Tests are executed during deployment

A

B. Components of unmanaged packages can be edited.

E. Tests are executed during deployment.

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3
Q

What would the proper field type be to allow users to enter multiple paragraphs (Choose 2 answers):

A. Text Area (Rich)
B. Text Area
C. Text Area (Long)
D. Text Area (Super Long) E. Text
F. Text (Encrypted)
A

A. Text Area (Rich)

C. Text Area (Long)

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4
Q

*A connection to a SQL server database to provide information on products needs to be created using Lightning Connect and an oData collection. There is a
table listing the categories of products in the database that need to be made available to an external object and searchable inside salesforce.What steps are required to display these fields?(Choose 2 answers)

A. Click Include in Salesforce Searches
B. Display the URL on the page
C. Select the add external Index option
D. Select Valid and sync

A

A. Click include in Salesforce Searches

D. Select Valid and Sync

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5
Q

Actions on a Lightning Page allow you to do which of the following? (Choose 1 answer):

A. Clone records, add users, and assign permissions.
B. Send email and delete or clone records.
C. Send email, create a task, and create or update records.
D. Send email, send outbound messages, and launch a flow.

A

C. Send email, create a task, and create or update records.

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6
Q

On an object called ‘Building’, when the building is changed from ‘Commercial building’ to ‘Residential building’, some fields are not relevant anymore an should not appear on the page. What is the recommended solution to eliminate the fields that are no longer relevant?

A. Create a separate Residential object and use a workflow to clone the existing Commercial
B. Create a criteria-based sharing rule to help with access to the record
C. Create a Residential record type to control the page layout for the object
D. Create a separate Residential object and use a trigger to clone the existing Commercial object

A

C. Create a Residential record type to control the page layout for the object.

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7
Q

What is the statement regarding case assignment rules? (Choose 3 answers)

A. A predefined Case Team is mandatory for each rule entry
B. Salesforce processes case assignment rules before workflow rules
C. They allow for more than one active rule at the same time
D. They allow for more than one rule entry for each assignment rule
E. They allow cases to be assigned to a queue

A

A. A predefined Case Team is mandatory for each rule entry.
D. They allow for more than one rule entry for each assignment rule.
E. They allow cases to be assigned to a queue.

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8
Q

What is true about social accounts?

A. You can use social accounts data even when you are not logged into the social account.
B. You need a personal social account in order to see social account data
C. You can use social accounts to import data into Salesforce
D. Connection to social account is established thru a company wide “named principal”

A

B. You need a personal social account in order to see social account data.

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9
Q

*Universal Containers wants to rollout new product bundles with several pricing options. Pricing options include product-price bundles, account specific pricing and more. Which product satisfies the needs (Choose 1 answer):

A. Custom AppExchange-app for product-pricing
B. Workflow on Opportunity/Opportunity Product
C. Formula fields on Opportunity/Opportunity Product
D. Lightning process builder

A

D. Lightning Process Builder

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10
Q

Universal containers has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create:

A. Lookup Relationship
B. Indirect Lookup Relationship 
C. Master Detail Relationship 
D. Hierarchical Relationship
E. External Lookup Relationship
A

B. Indirect Lookup Relationship

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11
Q

Field type conversion. Which of the following are true (choose 2 answers):

A. Data can be lost when converting from auto-number to text
B. Data can be lost when converting from number to currency (assuming that field lengths are identical)
C. Data can be lost when converting from simple picklist to multi picklist
D. Information can be lost when converting from text area (rich) to text area (long)

A

A. Data can be lost when converting from auto-number to text.
D. Information can be lost when converting from text area (rich) to text area (long).

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12
Q

Identify the standard Lightning components (choose 3 answers)

A. List View
B. Reports
C. Visualforce Page 
D. Rich Text
E. Dashboards
A

A. List view
C. Visualforce Page
D. Rich Text

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13
Q

Person Accounts (choose 2)

A. Do use space in both account and contacts table
B. Have the same icon as Business accounts
C. Can only be merged with other person accounts
D. Are enabled by default
E. Are enabled via feature license

A

A. Do use space in both account and contacts table

C. Can only be merged with other person accounts

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14
Q

Which permission is required to install and uninstall packages from Salesforce AppExchange (choose 1):

A. Upload AppExchange Packages
B. Manage Package Licenses
C. Download AppExchange Packages
D. Create AppExchange Packages

A

C. Download AppExchange Packages

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15
Q

An object called “House” is related to Opportunity, there can be many Houses per Opportunity. On houses, we have a _eld named “Square feet”. We need to show the total of Square feet for all houses on each Opportunity. What type of relationship should we have?

A. Lookup
B. Master detail
C. Junction
D. Cross object

A

B. Master-Detail

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16
Q

What can be added to a Lightning Page using Lightning App Builder (Choose 3)

A. Standard Lightning components
B. Object-specific publisher actions 
C. Global publisher actions
D. Customer Visualforce Components 
E. Custom Lightning components
A

A. Standard Lightning Components
C. Global publisher actions
E. Custom Lightning Components

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17
Q

Which statement is true when using record types to control picklist value (choose 2)

A. If a picklist value is removed from the master, then it is no longer available when records assigned to that value are unchanged.
B. If values are added to the Opportunity Stage, Case Status, and Lead Status fields, then the values must be manually adjusted for each record type
C. If a record type is renamed, then the list of values included in that record type are also changed to newly renamed record types
D. If a picklist value is added to the master picklist, then the new value must be manually included in the appropriate record types

A

A. If a picklist is removed from the master, then it is no longer available when the records assigned to that value are unchanged.
D. If a picklist value is added to the master picklist, then the new value must be manually included in the appropriate record types.

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18
Q

Universal Containers want to store an area code and wants to be able to search for it in applications (apex). Which are possible fields to store the data (choose 2)

A. Text
B. Phone
C. Email
D. Number
E. Multi Picklist
A

A. Text

D. Number

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19
Q

An admin is trying to add a custom VF page to the mobile app quick navigation but can’t. What might be the problem?

A. A tab has not been created for the VF page
B. The smart search is not enabled for the VF page
C. The VF page references / fields that the user can’t access
D. The menu configuration has not been set up correctly for the VF page

A

A. A tab has not been created for the VF page.

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20
Q

Which of these actions are executed after a reevaluated workflow? (choose 3)

A. Cross-object workflow rules 
B. Criteria-based sharing rules
C. Active Validation rules
D. Previously fired workflow rules 
E. Active Escalation rules
A

B. Criteria based sharing rules
D. Previously fired workflow rules
E. Active Escalation rules

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21
Q

Universal Containers wants to be able to search for partner Accounts by area code. Which field should the area code be stored in? (choose 2)

A. Picklist
B. Phone
C. Text
D. Formula

A

B. Phone

C. Text

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22
Q

Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?

A. Create an action in the Service object and add it to the Account page layout.
B. Create an action in the Account object and add it to the Service page layout.
C. Create an action in the Account object and add it to the Account page layout.
D. Create an action in the Service object and add it to the Service page layout

A

C. Create na action in the Account object and add it to the Account page layout.

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23
Q

Which deployment tools will you use to deploy metadata from one organization to another organization? (choose 1)

A. Change sets
B. Force.com IDE
C. Un-managed Packages

A

B. Force.com IDE

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24
Q

You can create global actions to let users create which of the following records? (choose 3 answers)

A. Opportunity
B. Products
C. Question
D. Event (without invitees) 
E. Chatter Posts
F. Users
A

A. Opportunity
C. Question
D. Event (without invitees)

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25
Q

Which statement about record types is true? (choose 2)

A. Record types can only be assigned to one profile at a time
B. The ability to create records of a specific record type is determined by the profile
C. Users cannot view records assigned to a record type their profile does not have access to
D. Record types can be used to define picklist values available for a given field

A

B. The ability to create records of a specific record type is determined by the profile
D. Record types can be used to define picklist values available fo a given field.

26
Q

Which developer tool can be used to create a data model? (choose 2)

A. Schema Builder
B. Force.com Data Loader
C. Application Data Model Wizard
D. Force.com IDE

A

A. Schema builder

D. Force.com IDE

27
Q

When should a system administrator consider using the Salesforce AppExchange? (choose 2)

A. To submit ideas for Salesforce application enhancements
B. When looking for pre-built custom applications and tools
C. To find answers to Salesforce application questions
D. When standard Salesforce functionality needs to be extended

A

B. When looking for prebuilt custom applications and tools

D. When standard Salesforce functionality needs to be extended

28
Q

Describe the ramifications of field updates and potential for recursion for the following scenario:If a field update for Rule1 triggers Rule2, and a field update for Rule2 triggers RuleA. (Choose 1 answer):

A. The updates create a loop and the org be blocked until the admin resolves the issue
B. The updates create a loop and the org limits for workflow time triggers per hour will likely be violated.
C. Loop is allowed to run 25 times within one hour. If it does not end on its own the process will be stopped by R&D.
D. When the second trigger is saved an Imminent Loop Error message will be displayed and the workflow rule update will not save.

A

B. The updates create a loop and the org limits for workflow time triggers per hour will likely be violated.

29
Q

When a user creates a record by using an object-specific create action, what feed item for that record appears? (Choose 3 answers):

A. In the feed for the record on which the new record was created
B. As the first entry in the feed for the new record
C. In the Chatter feed of the first user who follows the record on which the record was created
D. In the user profile feed for all users who can view the record
E. In the Chatter feed of the user who created the record

A

A. In the feed for the record on which the new record was created
B. As the first entry in the feed for the new record.
E. In the Chatter feed for the user who created the record.

30
Q

Universal Containers would like to implement business processes on the Opportunity object. What should be used to meet this requirement? (choose 3)

A. Field Sets
B. Record Types
C. Sales Processes 
D. Opportunity Teams
E. Page Layouts
A

B. Record types
C. Sales processes
E. Page Layouts

31
Q

Universal Containers has a complex development environment. The company needs the ability to refresh their sandbox weekly. The refresh should include the latest configuration and some of the data. Which sandbox environment meets these requirements:

A. Full Sandbox
B. Developer Sandbox
C. Partial Copy Sandbox
D. Developer Pro Sandbox

A

C. Partial Copy Sandbox

32
Q

Universal Containers provides customers with service object called Time Logs. Time Logs leverage formula code automatically creates a new invoice for each. How can Universal Containers display the number of hours logged and amount due.

A. Create a master-detail relationship between Invoices and Time Logs; calculate total hours and amount due
B. Create a lookup relationship on Time Logs to Invoices; use roll-up summary hours and amount due
C. Create a master-detail relationship between Invoices and Time Logs; use a roll-up summary calculate total hours and amount due
D. Create a lookup relationship on Time Logs to Invoices; user formula field on the hours and amount due

A

C. Create a master-detail relationship between Invoices and Time Logs; use a roll up summary field to calculate total hours and amount due.

33
Q

Which social networks are available in the Lightning Experience and Salesforce1?

A. LinkedIn
B. Klout
C. Facebook
D. Twitter

A

D. Twitter

34
Q

What standard Chatter actions (Post, File, Link, Poll, and Thanks) appear on the user profile page, regardless of the actions in the User page layout (choose 3)

A. File 
B. Post 
C. Poll 
D. Email
E. Create
A

A. File
B. Post
C. Poll

35
Q

Which API cannot be used to create the data model? (choose 3)

A. Force.com API
B. Force.com Metadata API
C. AJAX toolkit for Force.com
D. Force.com Single Sign-on API

A

A. Force.com API
C. AJAX toolkit for Force.com
D. Force.com Single Sign-on API

36
Q

What determines whether a user can create a new record using a specific record type?

A. Profile
B. Sharing
C. Page Layout
D. Field level security

A

A. Profile

37
Q

Which functions are available when creating a Roll-up summary field? (select all that apply)

A. MIN
B. MAX
C. COUNT 
D. AVG
E. SUM
A

A. MIN
B. MAX
C. COUNT
E. SUM

38
Q

A salesperson at AW computing only see’s the Social Contact’s link for Twitter and not Facebook on his records. Why would this be happening?

A. The salesperson’s login with Facebook has expired
B. The administrator hasn’t enabled Social Contacts for Facebook
C. None of his Facebook contacts have confirmed the nature of their relationship
D. Facebook is no longer supported by Social Contacts

A

B. The administrator hasn’t enabled Social Contacts for Facebook

39
Q

A developer has completed work in the sandbox and is ready to send it to a related org, what deployment tool should be used?

A. Unmanaged Packages
B. Force.com IDE
C. Change Sets
D. Force.com Migration Tool

A

C. Change Sets

40
Q

You have created a workflow rule to send an email in your cofiguration sandbox. For some reason its not working, what should you double check? (Choose 2 answers):

A. You have the correct email address
B. HTML does not work in sandbox, make sure your email has no HTML
C. Check the deliverability settings
D. Look at the system audit trail

A

A. You have the correct email address

C. Check the deliverability settings

41
Q

What tools do you need to use to migrate metadata to two different production orgs? (choose 3)

A. Force.Com Migration Tool 
B. Change Set
C. Force.Com IDE
D. Data Loader
E. Unmanaged Package
A

A. Force.com Migration Tool
C. Force.com IDE
E. Unmanaged Package

42
Q

Oxyteam has a custom object that has a 1:M relationship with QuoteLineItem carrying price and discount information. In order to compute the total amounts and product costs per Quote using Rollup Summary fields, what field type do they need to use?

A. Junction
B. Master-Detail
C. Lookup
D. Crossobject

A

B. Master-Detail

43
Q

When someone doesn’t have access to a field, what will happen if a field fails a validation with that field? (i.e. Validation rule on a field that is invisible to the user)

A. Validation rule is enforced even if user doesn’t have access to the filed
B. Validation rule isn’t enforced

A

A. Validation rules is enforced even if a user doesn’t have access to the field

44
Q

In unmanaged packages are the texts executed during deployment?

A. Yes
B. No

A

A. Yes

45
Q

Universal Container is using assignment rules to distribute cases to regional teams. Which of the following are true: (choose one):

A. It is possible to have multiple active assignment rules B. Cases may be assigned to public groups (if configured)
C. Cases may be assigned to queues (if configured)
D. A workflow field update can be used instead

A

C. Cases may be assigned to queues (if configured)

46
Q

Salesforce processes rules in the following order.

Assignment
Auto Response
Escalation
Validation
Workflow
A
Validation
Assignment
Auto Response
Workflow
Escalation
47
Q

Is there data loss when converting Multi-select picklists to Single Select picklists?

A. Yes
B. No

A

A. Yes

48
Q

Custom text fields can be converted into encrypted fields?

A. Yes
B. No

A

B. No

49
Q

In unmanaged packages can another developer edit components?

A. Yes
B. No

A

A. Yes

50
Q

Do person accounts use space in both account and contact tables?

A. Yes
B. No

A

A. Yes

51
Q

Can you convert leads into person accounts?

A. Yes
B. No

A

A. Yes

52
Q

If a data type is changed that is used for lead conversion, the lead field mapping will remain intact.

A. Yes
B. No

A

B. No

53
Q

Existing encrypted fields cannot be converted into text fields.

A. Yes
B. No

A

B. No

54
Q

Is there data loss when converting from Currency to Number?

A. Yes
B. No

A

A. Yes

55
Q

Is there data loss when converting from Checkbox to Text?

A. Yes
B. No

A

A. Yes

56
Q

Can Case Assignment rules assign cases to queues?

A. Yes
B. No

A

A. Yes

57
Q

Is there data loss when converting from Number to Percent?

A. Yes
B. No

A

A. Yes

58
Q

When Record Types control picklist values, you need to (choose 2)

A. You need to manually add values to Opportunity Source, Lead Source and Case source
B. If removed from picklist, value won’t be available on any record types but the value on existing record will not change
C. Manually add values to the Record Types

A

B. If removed from a picklist, value won’t be available on any record types but the value on existing records will not change
C. Manually add values to the Record Types

59
Q

What is true when changing the following field types( choose 3)

A. Data can be lost when changing from Rich Text to Long Text
B. No data is lost when converting Text to auto number
C. Rollup summary fields will stop calculate if Master-Detail is changed to lookup
D. No data is lost when changing Picklist to Multipicklist E. Data is lost when changing Number to Currency

A

A. Data can be lost when changing from Rich Text to Long Text
C. Rollup Summary fields will stop calculating if Master Detail is changed to lookup
D. No data is lost when changing from Picklist to Multiselect Picklist

60
Q

Use case: Universal Containers is billing customer depending on the time they use their services. For that purpose, they created an object called “Hour log” which tracks the time they use the service. When editing Invoices, the total number of hours logged should be automatically displayed on the customer’s invoice. How should they do that?

A. Create a Master Detail relationship and a Rollup summary field
B. Other choices…

A

A. Create a Master-Detail relationship and a Rollup Summary field

61
Q

Universal Containers has a workflow on opportunity that will change the status field to “In Progress” when the Stage field is changed “Negotiation.” In addition, there is a validation rule on Status that will prevent the status being set to “In Progress” if the amount of the opportunity is less than $10,000. A user named Frank does not have FLS to see status. When Frank changes opportunities to a stage of “Negotiation” the status is still being changed to “In Progress”, why is this occurring?

A. Workflow rules cannot trigger a validation rule
B. Workflow rules occur after validation rules and thus override validation rules.
C. Field Level Security prevents the validation rule from running.

A

A. Workflow rules cannot trigger a validation rule.