Quiz 5 Flashcards
Business ethics
The rules, standards, codes, or principles that provide guidelines for morally right behaviour and truthfulness in specific situations
Fundamental Attribution Error
we assume that someone’s actions are because of their personality rather than the situation they’re in
Work Ethic
Set of values that holds that work is important to members of society
work is a purposeful activity requiring hard work
Max weber
Work life conflict
stems from
- role overload
- work to family interference
- family to work interference
-caregiver strain
Employee Engagement
The emotional and intellectual commitment of an individual or group to an organization that supports building and sustaining business performance
Employee Loyalty
Employee’s commitment to their organization
Gig Economy
Short term, temporary jobs, contacts, and self-employment
Stereotypes
Beliefs about the typical properties or traits of a member of a particular group
Prejudice
Feelings about members of a particular group – positive or negative (often based on stereotypes)
Discrimination
Actions taken based on beliefs and feelings about members of a particular group
Types:
- Systemic
- Overt and intentional
- Unconscious
Micro-aggressions
verbal, behavioural, and infrastructural insults that are intentionally or unintentionally derogatory or harmful to a target person or group
How to reduce discrimination based on stareotypes
- awareness of stereotypes
- motivation to control prejudice
- blinding – making categories invisible
- contact across categories
Organizational effectiveness
- Diversity is knowledge and is the key to solving novel problems and developing creative products and services
- Diversity of cultural background is critical to serving a diverse population of customers
- If you want to hire the best people, the broader the pool you search from, the better people you will get
What is diversity?
variation in race, gender, ethinicity, age, national origin, religion, sexual orientation, etc
Employment Equity
Fair and equal treatment of employees
Diversity Management
Voluntary initiatives that go beyond legal requirements to eliminate workplace discrimination
What is groupthink
Making decisions without thorough consideration of all options or pros and cons
Symptoms of groupthink
- suppression of opinions that question dominant view
- false consensus - shared illusion of unanimity
- Self-censorship
Causes of groupthink
- strong conformity pressure
- high cohesiveness
- high stress: high stakes, time pressure, uncertainty
Solomon Asch Experiment
Lines experiment with 5 people in a room
Has to do with Conformity Pressure
Ethics Programs: Compliance-Based Approaches
Focus on adherence to legal and regulatory requirements and corporate policies
Ethics Programs: Values-Based approaches
Focus on organizational value and ethical standards
- proactive approach seeking high standards through the spirit of the law
Integrity Management
Incorporate both compliance and values approaches
Social Auditing
a systematic assessment that identifies, measures, and evaluates, reports, and monitors the effects an enterprise has on society that arent covered in traditional financial reports
CSR Reporting
documents economic, ethical/social, environmental responsibilities and initiatives
- evaluates long term organizational sustainability performance
Corporate Reputation
A perceptual representation of a corporation’s actions and prospects
Corporate Reputation, CSR, and ESG
- CSR is a two-way relationship between corporations and their stakeholders
- CR is a one-way relationship exploring stakeholders’ perceptions of a corporation
- Investors use ESG to identify a company’s sustainability in the long term
Transparency
the extent to which financial and non-financial ifnromation is made available to stakeholders
- more than just disclosure
ESG reporting criteria
Environmental, Social, Governance
