Quiz 3 Cost Control Flashcards

1
Q

The amount of dollars you take in is called

A

Revenue / Sales

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2
Q

Costs required to operate the business

A

Expenses

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3
Q

Dollar amount left over after all expenses have been paid

A

Profit

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4
Q

Profit formula

A

Revenue-Expenses = Profit

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5
Q

4 main costs that a food service manager must concern themselves with

A
  1. Food costs
  2. Beverage costs
  3. Labor costs
  4. Overhead / Operational costs
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6
Q

are the costs
associated with producing the
menu items.

A

Food costs
- usually the largest of second largest expense
- include drinks other than alcoholic!! like soda/fountain drinks

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7
Q

Costs of all alcoholic drinks (beer, wine, liquor) and anything needed to make them (such as mixers, lemons, cherries, juices)

A

Beverage costs

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8
Q

include the cost of all
employees necessary to run the
business, including taxes and
benefits.

A

Labor Costs
- usually secondary to food costs

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9
Q

include all
expenses that are neither food,
beverage nor labor, such as
utilities, rent, linen, paper
supplies, repair etc

A

Overhead costs/ Operational costs

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10
Q

Costs that do not change with change in sales

A

Fixed costs
example- rent

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11
Q

Costs that are directly related to business volume

A

Variable Costs

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12
Q

Costs that have both fixed and variable elements

A

semi-variable costs

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13
Q

Costs that can be changed in the short term

A

Controllable Costs

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14
Q

Costs that can not be changed in the short term

A

Noncontrollable Costs

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15
Q

may be food or beverage portions or units of work per dollar basis

A

Unit costs

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16
Q

The overall or total costs of one specific type of cost

A

Total cost
ex- total of labor costs for one period

17
Q

Monetary terms

A

Include total sales
- items/assets that can be converted to cash easily

18
Q

Monetary terms can be expressed as:

A
  • By category ( food or beverage or labor)
  • By server
  • By seat ( total sales divided by number of seats)
19
Q

Other monetary terms include

A

Sales price
- Average sale per customer (the result
of dividing total dollar sales by the
number of sales or customers)
- Average sales per server

20
Q

Non monetary terms

A

Do not really have a price set on them- yet is an amount

21
Q

Non-monetary term examples

A

Total items sold (such as steaks sold)
Patients/Residents
- Covers (Total covers refers to the total number
of customers served in each period.)
- Seat turnover (the number of seats
occupied during a given period divided
by the number of seats)
- Sales mix (a term that describes the
relative quantity sold of any menu item
compared to other items in the same
category).

22
Q

Best way to strengthen controls?

A

Cut costs

23
Q

Examples of “cost leaks” in food service

A
  • Trays provided for discharged
    or deceased patients
  • Nourishments not served
  • Nourishments served with
    meals
  • Residents not fed
  • Overproduction of food
  • Poor portion control
24
Q

List specific ways to strengthen controls regarding employees and labor

A
  • Make sure everyone is dressed appropriately
  • What are the rules for clocking in and out?
  • Are employees arguing?
  • How to cut down time for cumbersome tasks
  • Ensure no employee is stealing product
  • Monitor breaks, absences, and tardiness
  • What is the employee turnover rate?
  • What can be done in downtime?
25
Q

K.I.S.S meaning

A

Keep it simple, stupid
for menus

26
Q

When should you replace the food?

A

When >50% of the item is returned for >25% of the residents.

27
Q

Regular vs Therapeutic diets

A

Regular is less expensive
Therapeutic is 50% more expensive

28
Q

Reasons to liberalize diets

A
  • Dietary Compliance
    – Poor taste = not eating = malnutrition
    – Malnutrition will kill faster than a disease
  • Improved Psycho-Social status
  • Improved appearance and taste of food
  • Enhanced nutrient intake
  • Increased accuracy of tray `line
    – The more specialty items, the more errors
  • Improved blood sugars
    – Reduces the urge to cheat
  • Better survey results
29
Q

Reasons to change the menu frequently

A

Necessary for
long term care

“Odd” number
cycle length to
avoid the same
food every third
Monday, etc.

Have different
cycles for
Spring/Summer
and Fall/Winter

Failure to
change menus
leads to menu
fatigue and
malnutrition

30
Q

Food for profit examples

A
  • meals on wheels
  • vending
  • home meal replacement
  • meals sent to day care centers
  • catering
31
Q

How to save money in purchasing, receiving, and preparation?

A

Have a menu
* Standardized Recipes
* Portion Control
* Have an ordering procedure
* Chose the right quality and quantity

Do you have and use food
specs?
* Do you have a properly trained
person to receive?
* Are prices checked?
* Is food rotated properly?
* Is a lot of food thrown away
due to over ordering?

32
Q

Examples of adequate small ware to get the job done efficiently

A

hotel pan
scales
thermometers
pot holder

33
Q

Food Prep and Service

A
  • Are meats cooked to proper temperatures?
  • Are standardized recipes used?
  • Is portion control monitored?
  • Are small portion requests honored?
  • Does production follow the census?
  • Is a nourishment used when a fluid would do?
  • Are missed meals reported in a timely manner to avoid
    unneeded trays?
  • Have food alternatives to laxatives been tried?
34
Q

Components of food and beverage cost calculations

A

beginning inventory
closing inventory
credits and transfers
purchases

35
Q

Cost analysis methods

A

COGS
Labor, food, or beverage cost %

36
Q
A
36
Q
A