QUIZ #3 Flashcards
8 tips for interviewing process
JJs Salon
- Ask same questions to all applicants
- Have another person present
- Keep the questions job related
- Ask open-ended questions
- Take notes
- Listen more than talk
- Provide realistic job description
- Let them see the work area
Inappropriate Questions for interview
DDemocracy Hun
- Unionized
- Over-qualification
- Healthcare issues
- Religious Restrictions
- Childcare
- Civic Groups
- Working under someone younger than you
- Driver’s License
- Name preference (Mr., Ms., Mrs.)
- Arrest Record
- Drug Problem
- ESL
- Military
Appropriate Questions for Interview
Low Down CT ST
- Lifting for the Job
- Driving for the Job (state min. age)
- Co-workers description of you
- Travel
- Skills to benefit the company
- Tell me about a time…temper…how deal
What forms must new employees complete?
SWISHED M PJ
- W4
- I9
- Emergency Information
- Self-Identification Form
- Direct Deposit (optional)
- State Specific Items
- Health plan enrollment
- Working with minors form
- Pay rate notice
- Signed job description
What benefits are available to PT (20 hours)?
CVVW SHAFTS PEG
- Christmas Bonus
- Employee Service Awards
- FMLA (after 1 year)
- Group Home/Auto (after 1 year)
- Holidays
- Pension Plan
- ST disability (after 4 weeks)
- Sick days (after 3 months)
- AFLAC (after 3 months)
- Tax deferred annuity
- Vacation (after 3 months)
- Voluntary Group term life insurance (after 3 months)
- Worker’s Compensation
What benefits are available only to FT employees?
JB GM needs HELP
- Bereavement
- Educational
- Jury Duty
- LT Disability
- Marriage leave
- Health plan
- Personal Day
- Group term life insurance
What are the FMLA Requirements?
- All employees who work 1250 hours or after 1 year
- Absent time + unpaid absent time up to 12 weeks (26 weeks for care for vet)
- For qualifying reasons
What are the FMLA Qualifying reasons?
- Birth of a child
- Foster Care/Adoption Placement
- Care of immediate family member with serious health condition
- Personal serious health condition (unable to work)
- National Guard or Reserves called to active duty (self or family member)
- Care of injured vet
What benefits are contributory (employee have to pay part)?
- Voluntary Group Term Life
- Supplemental AFLAC
- Tax-deferred annuity
- Health Plan
- Group Home/Auto
What benefits are non-contributory (employees does not have to pay part)?
- ST Disability
- Pension Plan
- Christmas Bonus
- Worker’s Compensation
- Bereavement
- Personal
What does group term mean?
While active member of group you are covered, but once terminated you are no longer covered
What does NOTICE stand for?
Notice of expectations and consequences Objective review Time to correct Inform of consequences Counseling Examine policies and procedures
What does DOCUMENT stand for?
Date and sign Outline critical facts Communicate Unsatisfactory Conduct Memorandum Expectations Next Steps Time Frame
Feedback should be:
- Specific
- Timely
- Reasonable
5 Step Method to Self-check that an employee is being treated fairly:
CPOON
- NOTICE of performance expectations and consequences
- Performance Counseling
- Opportunity to correct
- Consistency with internal policies and procedures
- Objective review by someone other than decision maker
Termination of Employee
TELIC
- Voluntary vs. Involuntary
- Tell the truth (and do it in person)
- Last resort
- Command approval
- Know how to explain about final pay and benefits
What are the 5 stages of performance management:
C FAGS
- Clear Expectations
- Support Success (through mini reviews)
- Grow Skills/Talents
- Annual Review: reward, recognize
- Get Feedback on your role
Progressive Discipline:
- Coaching and Counseling
- Retraining if necessary
- Verbal Warning
- Written Warning
- Second Written Warning
- Suspension/Probation
Title VII of Civil Rights Act prohibits discrimination based on:
- Race
- Color
- Religion
- Sex
- National Origin
Intangible costs of harassment:
- Decreased Productivity
- Lowered Morale
- Increased Employee Turnover
- Loss of credibility in the community
How long should a job be posted?
10 days
Where can you post a job?
Lotus Notes
TSA Career Sites (indeed.com)
Red Flags on a resume/application:
- Blanks/omitted information
- Gaps in employment
- Frequency of job changes
- Reasons for leaving
- Inconsistencies
- Nondescriptive job tiles and job duties
- Common lead-ins for interview questions
o “Tell me about a time when you…”
o “Give me an example of a specific occasion when you…”
o “Describe the most significant…”
o “How often in the past year were you called upon to…”
