Quiz 3 & 4 Flashcards

1
Q

Customer relationship management is a technology for managing all your company’s relationships and interactions with customers and potential customers

True or False

A

True

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2
Q

Enterprise integration does not require a significant shift in corporate politics.

True or False

A

False

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3
Q

Defined as the ability to deliver an integrated suite of business applications.

A

ENTERPRISE RESOURCE PLANNING

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4
Q

What does ERP stand for?

A

ENTERPRISE RESOURCE PLANNING

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5
Q

Despite the widespread need for integration solutions, many standards have established themselves in this domain.

True or False

A

False

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6
Q

Enterprise application integration creates an opportunity for common facades that can access multiple applications. What type of interfacing is this?

A

COMMON INTERFACING

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7
Q

A chain management system is an application that is used to manage web content, allowing multiple contributors to create, edit and publish

True or False

A

False

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8
Q

The solution to the lack of communication between enterprise apps is Enterprise Application Integration, the implementation of technologies that facilitate communication between enterprise applications

True or False

A

True

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9
Q

Existing XML Web services standards address only a fraction of the integration challenges.

True or False

A

True

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10
Q

Middleware is a category of a software tool that sits between application user interfaces and operating systems.

True or False

A

True

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11
Q

It is an application that is used to manage web content, allowing multiple contributors to create, edit, and publish.

A

CONTENT MANAGEMENT SYSTEM

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12
Q

Business continuity planning is the process involved in creating a system of prevention and recovery from potential threats to a company

True or False

A

True

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13
Q

In the integration challenges, one important constraint of developing integration solutions is the unlimited amount of control the integration developers typically have over the participating applications.

True or False

A

False

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14
Q

ERP is defined as the ability to deliver an integrated suite of business tools.

True or False

A

False

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15
Q

Enterprise organizations that deploy many externally and internally facing applications need to integrate data from across those applications, ensuring that databases are synchronized and streamlining data access and availability throughout the entire organization. What do you call this integration?

A

DATA INTEGRATION

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