Quiz 2-QSEN skills Flashcards
elicit patient values, preferences and expressed needs as part of clinical interview, implementation of care plan and evaluation of care
patient centered care
demonstrate awareness of own strengths and limitations as a team member
teamwork & collaboration
initiate plan for self-development as a team member
teamwork & collaboration
participate effectively in appropriate data collection & other research
Evidence based practice
seek information about outcomes of care for populations served in care setting
quality improvement
seek information about quality improvement projects in the care setting
quality improvements
demonstrate effective use of technology and standardized practices that support safety and quality
safety
demonstrate effective use of strategies to reduce risk of harm to self or others
safety
seek education about how information is managed in care settings before providing care
informatics
use high quality electronic sources of healthcare information
informatics
use national patient safety resources for own professional development and to focus attention on safety in care settings
safety
use measures to evaluate the effect of change
quality improvement
consult with clinical experts before deciding to deviate from evidence-based protocol
evidence based practice
participate in designing systems that support effective teamwork
teamwork and collaboration
communicate care provided and needed at each transition in care
patient centered care
communicate patient values, preferences and expressed needs to other members of health care team
patient centered care
provide patient centered care with sensitivity and respect for the diversity of human experience
patient centered care
act with integrity, consistency and respect for differing views
teamwork and collaboration
adhere to Institutional Review Board guidelines
evidence based practice
Base individualized care plan on patient values, clinical expertise and evidence
evidence based practice
seek information about quality improvement projects in the care setting
quality improvement
use appropriate strategies to reduce reliance on memory (such as forcing functions & checklists)
safety
apply technology and information management tools to support safe processes of care
informatics
use information management tools to monitor outcomes of patient processes
informatics
use high quality electronic sources of healthcare information
informatics
use national patient safety resources for own professional development and to focus attention on safety in care settings
safety
design a small test of change in daily work (plan - dp - study act)
quality improvement
practice aligning the aims, measures and changes involved in improving care
quality improvement
participate in designing systems that support effective teamwork
teamwork and collaboration
assess own level of communication skill in encounters with patients and families
patient centered care
participate in building consensus or resolving conflict in the context of patient care
patient centered care
assess presence and extent of pain and suffering
patient centered
assess levels of physical and emotional comfort
patient centered care
elicit expectations of patient & family for relief of pain, discomfort or suffering
patient centered care
initiate effective treatments to relieve pain and suffering in light of patient values, preferences and expressed needs
patient centered care
function competently within own scope of practice as a member of the health care team
teamwork & collaboration
assume role of team member or leader based on the situation
teamwork & collaboration
initiate requests for help with appropriate to situation
teamwork & collaboration
clarify roles and accountabilities under conditions of potential overlap in team member functioning
teamwork & collaboration
integrate the contributions of others who play a role in helping patient/fmily achieve health goals
teamwork & collaboration
read original research and evidence reports related to area of practice
evidence based practic
locate evidence reports related to clinical practice topics and guidelines
evidence based practice
use tools (such as flow charts & cause-effect diagrams) to make processes of care explicit
quality improvement
participate in a root cause analysis of sentinel event
quality improvement
communicate observations or concerns related to hazards and errors to patients, families and the healthcare team
safety
use organizational error reporting systems for near miss and error reporting
safety
navigate the electronic health record
informatics
document and plan patient care in electronic health record
informatics
employ communication technologies to coordinate care for patients
informatics
remove barriers to presence of families and other designated surrogates based on patient preference
patient centered care
assess level of patient’s decisional conflict and provide access to resources
patient centered care
engage patients or designated surrogates in active partnerships that promote health, safety and well being and self care management
patient centered care
communicate with team members, adapting own style of communication to needs of the team and situation
teamwork & collaboration
demonstrate commitment to team goals
teamwork & collaboration
solicit input from other team members to improve individual and team performance
teamwork & collaboration
initiate actions to resolve conflicts
teamwork & collaboration
participate in structuring the work environment to facilitate integration of new evidence into standards of practice
evidence based pracice
question rationale for routine approaches to care that result in less-than-desired outcomes or adverse events
evidence based practice
use quality measures to understand performance
quality improvement
use tools (control charts and run charts) that are helpful for understanding variation
quality improvement
identify gaps between local and best practice
quality improvement
participate appropriately in analyzing errors and designing system improvements
safety
engage in root cause analysis rather than blaming when errors or near misses occur
safety
recognize the boundaries of therapeutic friendship
patient centered care
facilitate informed patient consent for care
patient centered care
follow communication practices that minimize risks associated with handoffs among providers and across transitions in care
teamwork & collaboration
assert own position and perspective in discussions about patient care
teamwork & collaboration
choose communication styles that diminish the risks associated with authority gradients among team members
teamwork & collaboration
