Quiz 2-QSEN skills

Question 1

elicit patient values, preferences and expressed needs as part of clinical interview, implementation of care plan and evaluation of care

Answer 1

patient centered care

Question 2

demonstrate awareness of own strengths and limitations as a team member

Answer 2

teamwork & collaboration

Question 3

initiate plan for self-development as a team member

Answer 3

teamwork & collaboration

Question 4

participate effectively in appropriate data collection & other research

Answer 4

Evidence based practice

Question 5

seek information about outcomes of care for populations served in care setting

Answer 5

quality improvement

Question 6

seek information about quality improvement projects in the care setting

Answer 6

quality improvements

Question 7

demonstrate effective use of technology and standardized practices that support safety and quality

Answer 7

safety

Question 8

demonstrate effective use of strategies to reduce risk of harm to self or others

Answer 8

safety

Question 9

seek education about how information is managed in care settings before providing care

Answer 9

informatics

Question 10

use high quality electronic sources of healthcare information

Answer 10

informatics

Question 11

use national patient safety resources for own professional development and to focus attention on safety in care settings

Answer 11

safety

Question 12

use measures to evaluate the effect of change

Answer 12

quality improvement

Question 13

consult with clinical experts before deciding to deviate from evidence-based protocol

Answer 13

evidence based practice

Question 14

participate in designing systems that support effective teamwork

Answer 14

teamwork and collaboration

Question 15

communicate care provided and needed at each transition in care

Answer 15

patient centered care

Question 16

communicate patient values, preferences and expressed needs to other members of health care team

Answer 16

patient centered care

Question 17

provide patient centered care with sensitivity and respect for the diversity of human experience

Answer 17

patient centered care

Question 18

act with integrity, consistency and respect for differing views

Answer 18

teamwork and collaboration

Question 19

adhere to Institutional Review Board guidelines

Answer 19

evidence based practice

Question 20

Base individualized care plan on patient values, clinical expertise and evidence

Answer 20

evidence based practice

Question 21

seek information about quality improvement projects in the care setting

Answer 21

quality improvement

Question 22

use appropriate strategies to reduce reliance on memory (such as forcing functions & checklists)

Answer 22

safety

Question 23

apply technology and information management tools to support safe processes of care

Answer 23

informatics

Question 24

use information management tools to monitor outcomes of patient processes

Answer 24

informatics

Question 25

use high quality electronic sources of healthcare information

Answer 25

informatics

Question 26

use national patient safety resources for own professional development and to focus attention on safety in care settings

Answer 26

safety

Question 27

design a small test of change in daily work (plan - dp - study act)

Answer 27

quality improvement

Question 28

practice aligning the aims, measures and changes involved in improving care

Answer 28

quality improvement

Question 29

participate in designing systems that support effective teamwork

Answer 29

teamwork and collaboration

Question 30

assess own level of communication skill in encounters with patients and families

Answer 30

patient centered care

Question 31

participate in building consensus or resolving conflict in the context of patient care

Answer 31

patient centered care

Question 32

assess presence and extent of pain and suffering

Answer 32

patient centered

Question 33

assess levels of physical and emotional comfort

Answer 33

patient centered care

Question 34

elicit expectations of patient & family for relief of pain, discomfort or suffering

Answer 34

patient centered care

Question 35

initiate effective treatments to relieve pain and suffering in light of patient values, preferences and expressed needs

Answer 35

patient centered care

Question 36

function competently within own scope of practice as a member of the health care team

Answer 36

teamwork & collaboration

Question 37

assume role of team member or leader based on the situation

Answer 37

teamwork & collaboration

Question 38

initiate requests for help with appropriate to situation

Answer 38

teamwork & collaboration

Question 39

clarify roles and accountabilities under conditions of potential overlap in team member functioning

Answer 39

teamwork & collaboration

Question 40

integrate the contributions of others who play a role in helping patient/fmily achieve health goals

Answer 40

teamwork & collaboration

Question 41

read original research and evidence reports related to area of practice

Answer 41

evidence based practic

Question 42

locate evidence reports related to clinical practice topics and guidelines

Answer 42

evidence based practice

Question 43

use tools (such as flow charts & cause-effect diagrams) to make processes of care explicit

Answer 43

quality improvement

Question 44

participate in a root cause analysis of sentinel event

Answer 44

quality improvement

Question 45

communicate observations or concerns related to hazards and errors to patients, families and the healthcare team

Answer 45

safety

Question 46

use organizational error reporting systems for near miss and error reporting

Answer 46

safety

Question 47

navigate the electronic health record

Answer 47

informatics

Question 48

document and plan patient care in electronic health record

Answer 48

informatics

Question 49

employ communication technologies to coordinate care for patients

Answer 49

informatics

Question 50

remove barriers to presence of families and other designated surrogates based on patient preference

Answer 50

patient centered care

Question 51

assess level of patient’s decisional conflict and provide access to resources

Answer 51

patient centered care

Question 52

engage patients or designated surrogates in active partnerships that promote health, safety and well being and self care management

Answer 52

patient centered care

Question 53

communicate with team members, adapting own style of communication to needs of the team and situation

Answer 53

teamwork & collaboration

Question 54

demonstrate commitment to team goals

Answer 54

teamwork & collaboration

Question 55

solicit input from other team members to improve individual and team performance

Answer 55

teamwork & collaboration

Question 56

initiate actions to resolve conflicts

Answer 56

teamwork & collaboration

Question 57

participate in structuring the work environment to facilitate integration of new evidence into standards of practice

Answer 57

evidence based pracice

Question 58

question rationale for routine approaches to care that result in less-than-desired outcomes or adverse events

Answer 58

evidence based practice

Question 59

use quality measures to understand performance

Answer 59

quality improvement

Question 60

use tools (control charts and run charts) that are helpful for understanding variation

Answer 60

quality improvement

Question 61

identify gaps between local and best practice

Answer 61

quality improvement

Question 62

participate appropriately in analyzing errors and designing system improvements

Answer 62

safety

Question 63

engage in root cause analysis rather than blaming when errors or near misses occur

Answer 63

safety

Question 64

recognize the boundaries of therapeutic friendship

Answer 64

patient centered care

Question 65

facilitate informed patient consent for care

Answer 65

patient centered care

Question 66

follow communication practices that minimize risks associated with handoffs among providers and across transitions in care

Answer 66

teamwork & collaboration

Question 67

assert own position and perspective in discussions about patient care

Answer 67

teamwork & collaboration

Question 68

choose communication styles that diminish the risks associated with authority gradients among team members

Answer 68

teamwork & collaboration