Quiz#2 Chapter 3 Flashcards

1
Q

Job Description

A

List of the tasks, duties, and responsibilities that a particular job entails
TDR

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2
Q

Job Specification

A

A list of the knowledge, skills, abilities, and other characteristics a job holder must have
KSA

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3
Q

Incumbents

A

People who currently hold the job and provide accurate estimates of time

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4
Q

Observers

A

Supervisors should review the information provided by incumbents and identify importance of job duties

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5
Q

Federal Government

A

National Occupational Classification NOC provides standardized sources of information about jobs

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6
Q

Work flow design

A

The process of analyzing the tasks necessary for the production of a product or service

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7
Q

Job

A

A set of related duties

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8
Q

Position

A

The set of duties performed by a particular person

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9
Q

Centralized structure

A

Authority is concentrated at the top of the organization

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10
Q

Decentralized

A

Authority spread among many people

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11
Q

Position Analysis Questionnaire

A

One of the broadest and most researched instruments for analyzing jobs

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12
Q

Fleishman Job Analysis System

A

Asks SMEs (job incumbents) to evaluate a job in terms of the abilities required to perform the job

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13
Q

Job Design

A

Process of defining the way work will be performed and tasks that a job requires

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14
Q

Job Redesign

A

Similar process that involves changing an existing job design

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15
Q

To design Jobs effectively

A

Thoroughly understand the job and its place in the work unit’s work flow process

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16
Q

Industrial Engineering

A

The study of jobs to find the simplest way to structure work in order to maximize efficiency (one best way)

17
Q

Job enlargement

A

Broadening types of tasks

18
Q

Job enrichment

A

Adding more decision making authority

19
Q

Ergonomics

A

study of the interface between individuals physiology and the characteristics of the physical work environment

20
Q

Cognitive ergonomics

A

Recognizes the mind has capabilities as well as limitations