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MIS 330 > Quiz 2 > Flashcards

Quiz 2 Flashcards

1
Q

What does PADIM stand for?

A
  • Planning
  • Analysis
  • Design
  • Implementation
  • Maintenance
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2
Q

Where are make or buy decisions made in the SDLC process?

A

Between Analysis and Design phases

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3
Q

What two major steps does the Planning phase include?

A

“Project Identification and Selection Project Initiation and Planning “

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4
Q

Learning Objectives

A
  • Understand the project identification and selection process
  • List and describe various methods for identifying and ranking projects
  • Understand the project initiation and planning process
  • List and describe various methods for assessing project feasibility
  • Differentiate between tangible and intangible benefits/costs
  • Describe baseline project plan
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5
Q

What are the steps in Project Identification and Selection?

A
  1. Identifying potential development projects
  2. Classifying and ranking IS development projects
  3. Selecting IS development projects
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6
Q

Where are potential products identified?

What are the sources?

A
  • Top Down:
    • Top management (Apple)
    • Steering committee (UVA)
  • Bottom-up:
    • Functional area (Sears)
    • IS Development group (Google)
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7
Q

What types of projects come from Top Management?

A
  • Greater strategic focus
  • Enterprise-wide consideration
  • Largest project size and longest duration
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8
Q

What types of projects come from Steering Committees?

A
  • Cross-functional focus
  • Formal cost-benefit analysis
  • Larger and riskier projects
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9
Q

What types of projects come from Functional Areas?

A
  • Narrow, non-strategic focus
  • Fewer users & business functions involved
  • Faster Development
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10
Q

What types of projects come from an IS Development Group?

A
  • Integration with existing systems focus
  • Less concern with cost-benefit analysis
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11
Q

How are IS Development Projects classfied and ranked?

A
  • Potential Benefits
  • Resource Availability
  • Project Size/Duration
  • Technical Difficulty/Risks
  • Strategic Alignment
  • (See Table 4-2 in Textbook)
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12
Q

What does classification according to Strategic Alignment mean?

A

extent to which the project is viewed as helping the organization achieve its strategic objectives and long-term goals

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13
Q

What is Competitive Strategy?

A

the method by which an organization attempts to achieve its mission and objectives.

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14
Q

What is the essence of a Mission Statement?

A

What business the company is in

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15
Q

What is the essence of Objective Statements?

A

What specific goals the company has

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16
Q

Why is competitive strategy important?

A

It is the way to gain competitive advantage

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17
Q

What are the generic competitive strategies?

A
  • Low-cost Producer
  • Product Differentiation
  • Product Focus/Niche Market
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18
Q

What is the low cost competitive strategy?

A

lower product/service cost to the consumer

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19
Q

What is the product differentiation competitive strategy?

A

Differentiated products (quality, style, …)

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20
Q

What is the product focus competitive strategy?

A

Focus on a narrow or niche market

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21
Q

What is an example of a company with a product differentiation strategy?

A

Whole Foods Market (or Zara)

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22
Q

What is an example of a company with a low-cost strategy?

A

Men’s Wearhouse (or H&M)

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23
Q

What is an example of a company with a product niche strategy?

A

Louis Vuitton

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24
Q

What solutions matched up with Zara, H&M, and LV?

A
  • Zara - Customized Handheld Computer
  • H&M - Employee Scheduling System
  • Louis Vuitton - CRM System
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25
Q

Project Identification and Selection Process (diagram)

A

…

26
Q

What is the core of Project Initiation?

A
  • Business case
  • Pre-feasibility study
  • Project workbook (project charter included)
27
Q

What is the business case used for?

A
  • Justification for an information system
  • Why need it?
  • Why it is the best solution?
  • Present the tangible and intangible economic benefits and costs
  • Describe the technical and organizational feasibility of the proposed system
28
Q

What are the areas for assessing project feasability?

A
  • Economic
  • Political
  • Legal and contractual
  • Operational
  • Technical
  • Scheduling

“EPLOTS”

29
Q

“What is Economic feasibility? “

A

Economic feasibility (cost-benefit analysis): a process of identifying the financial benefits and costs associated with a development project

30
Q

At what points in the SDLC is economic feasability assessed?

A

economic feasibility is assessed at all phases

31
Q

tangible benefit

A

A benefit derived from the creation of an information system that can be measured in dollars and with certainty.

32
Q

intangible benefit

A

A benefit derived from the creation of an information system that cannot be easily measured in dollars or with certainty.

33
Q

Reduced personal expense is what type of benefit?

A

tangible benefit

34
Q

“Increased employee morale is what type of benefit? “

A

intangible benefit

35
Q

“Higher profit margin is what type of benefit? “

A

tangible benefit

36
Q

“Improved confidence in decision quality is what type of benefit? “

A

intangible benefit

37
Q

“Positive social impact is what type of benefit? “

A

intangible benefit

38
Q

Increased sales is what type of benefit?

A

tangible benefit

39
Q

tangible cost

A

A cost associated with an information system that can be easily measured in dollars and certainty.

40
Q

intangible cost

A

A cost associated with an information system that cannot be easily measured in terms of dollars or with certainty.

41
Q

“Hardware costs are what type of cost? “

A

tangible cost

42
Q

“Reduced feeling of control are what type of cost? “

A

intangible cost

43
Q

“Employee training costs are what type of cost? “

A

tangible cost

44
Q

“Decreased employee loyalty are what type of cost? “

A

intangible cost

45
Q

“Loss of customer good will “

A

intangible cost

46
Q

“Labor costs are what type of cost? “

A

tangible cost

47
Q

What are some techniques that are used to perform cost-benefit analysis?

A
  • “Present Value Analysis
  • Break-even Analysis”
48
Q

net present value

A

NPV = Sum(PV Income) - Sum(PV Costs)

49
Q

PV formula

A

PV = FV / (1+r)^n

50
Q

Break-even Analysis

A

The point in time that benefits and costs “break even”

51
Q

What is technical feasability?

A

“Does the organization has the ability to construct the proposed system? “

52
Q

What is technical feasability in regards to Users?

A

“Familiarity with system development process and application area “

53
Q

What is technical feasability in regards to the development group?

A

“(Development Group?s) Familiarity with the technology “

54
Q

What is technical feasability in regards to the project size?

A

“Project Size (# people, # time, # features?) “

55
Q

What is technical feasability in regards to the system?

A

“(System?s) compatibility issues with existing systems “

56
Q

“What is Operational Feasibility? “

A

“Does the proposed system solve problems or take advantage of opportunities? “

57
Q

“What is Scheduling Feasibility? “

A

“Can the project time frame and completion dates meet organizational deadlines? “

58
Q

“What is Legal & Contractual Feasibility? “

A

“What are legal and contractual ramifications of the proposed system development project? “

59
Q

“What is Political Feasibility? “

A

“How do key stakeholders view the proposed system? “

60
Q

What is the Baseline project plan?

A

“contains all information collected and analyzed during initiation and planning stage “

61
Q

“What is included in the Baseline project plan? “

A
  • Task plan
  • Resource plan
  • Communication plan
  • Risk plan
  • etc…

MIS 330 (2 decks)

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