quiz 2 Flashcards

1
Q

MESSAGE ABANDONMENT

A

speaker abandons the message completely

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2
Q

TOPIC AVOIDANCE

A

speaker changes the subject

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3
Q

USE OF ALL-PURPOSE WORDS

A

general expressions

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4
Q

WORD COINAGE

A

create new term

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5
Q

LITERAL TRANSLATION

A

word for word translation

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6
Q

FOREIGNIZING

A

pronunciation/accent

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7
Q

CODE SWITCHING

A

combine 2 languages

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8
Q

USE OF (GAP) FILLERS

A

unnecessary words

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9
Q

CIRCUMLOCUTION

A

going around and around trying to describe something u have forgotten

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10
Q

APPROXIMATION

A

another closely related words

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11
Q

USE OF NON-VERBAL CUES

A

using nonverbal communication

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12
Q

APPEAL FOR HELP

A

someone else

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13
Q

REGULATION

A

regulate behavior

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14
Q

SOCIAL INTERACTION

A

bonds and friendships

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15
Q

MOTIVATION

A

persuade, convince, inspire

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16
Q

EMOTIONAL EXPRESSION

A

appeal to emotions of others

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17
Q

INFORMATION

A

ideas based on facts

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18
Q

INFORMATIVE

A

EQUAL rank and status

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19
Q

INSTRUCTIVE

A

UNEQUAL rank/status

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20
Q

DISCUSSION AND ARGUMENTATION

A

ideas with the goal of arriving at the best solution

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21
Q

CULTURAL PROMOTION

A

appreciation and understanding for different cultures

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22
Q

PRIMARY

A

what you want

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23
Q

SECONDARY

A

what you do in order to get your primary function

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24
Q

MOTIVATION

A

inspiring

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25
Q

PERSUASION

A

changing minds/opinions

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26
Q

SOCIAL INTERACTION

A

ppl who aren’t close

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27
Q

AESTHETIC

A

deeper connection

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28
Q

EMOTIONAL EXPRESSION IS EQUAL TO

A

THERAPEUTIC COMMUNICATION

29
Q

COMPLEX COMMUNICATION

A
  • 2 or more people
  • different cultures
30
Q

DISADVANTAGES OF DIVERSITY

A

ethnocentrism and stereotyping

31
Q

ADVANTAGES OF DIVERSITY

A

tolerance

32
Q

SOCIAL VALUES

A

expectations

33
Q

ROLES AND STATUS

A

contribution to society

34
Q

DECISION MAKING CUSTOMS

A

length of time spent coming up with a decision

35
Q

CONCEPTS OF TIME

A

value of time

36
Q

PERSONAL SPACE

A

proximity

37
Q

CULTURAL CONTEXT

A

how meaning is conveyed

38
Q

HIGH CULTURAL CONTEXT

A

body language
asia
implicit

39
Q

LOW CULTURAL CONTEXT

A

words, north america, explicit

40
Q

BEHAVIOR AND MANNERS

A

concept of what is rude and polite

41
Q

GESTURES AND BODY LANGUAGE

A

non-verbal communication

42
Q

LEGAL AND ETHICAL

A

what is legal and ethical

43
Q

CORPORATE CULTURAL DIFFERENCES

A

company culture

44
Q

PROVERBS

A

understand what another culture is thinking

45
Q

STAGE 1 - DENIAL

A

deny existence

46
Q

STAGE 2 - DEFENSE

A

acknowledge:
ethno - u think ur superior
xeno - u think they are superior

47
Q

STAGE 3 - MINIMIZATION

A

thinks both cultures are the same

48
Q

STAGE 4 - ACCEPTANCE

A

appreciate, understand and accept cultures

49
Q

STAGE 5 - ADAPTATION

A

imitation

50
Q

STAGE 6 - INTEGRATION

A

reflection, understands positive and negative

51
Q

INTRAPERSONAL

A

1 person

52
Q

INTERPERSONAL

A

2 people, dyadic (intimate/personal, formal/impersonal)

53
Q

GROUP

A

3 to 10 people

54
Q

working in teams

A

success depends on the behavior of each member

55
Q

CONTROLLING

A

dominates discussion

56
Q

EGALITARIAN

A

gives info and allows others to do the same

57
Q

STRUCTURING

A

systematic way of doing things

58
Q

DYNAMIC

A

encouraging others to participate

59
Q

RELIQUISHING

A

gives way to others to avoid conflict

60
Q

WITHDRAWING

A

doesn’t want anything to do with the group

61
Q

COMPETING

A

force ur way in

62
Q

COLLABORATING

A

each party’s wants are considered

63
Q

COMPROMISING

A

win some, lose some

64
Q

AVOIDING

A

reduce conflict by ignoring

65
Q

ACCOMMODATING

A

let the other part get what they want

66
Q

PUBLIC

A

11+, sender to big amount of receivers

67
Q

PUBLIC COMMUNICATION

A

speaker/sender in the same room

68
Q

MASS COMMUNICATION

A

large amount of people using media

69
Q

MASS COMMUNICATION

A

large amount of people using media