Quiz 2 Flashcards

1
Q

Productivity is defined as the ratio of output to inputs. T/F

A

T

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2
Q

Competitiveness is how effectively an organization meets the wants and needs of customers relative to others that offer totally different goods and services. T/F

A

F

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3
Q

Mission can be viewed as an organizational destination. T/F

A

F

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4
Q

Strategy is a road map for reaching the organizational destinations. T/F

A

T

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5
Q

4 workers installed 720 square yards of carpeting in 8 hours. Find labor productivity.

A. 22.5 yards/hour
B. 9 yards/hour
C. 180 yards/hour

A

A. 22.5 yards/hour

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6
Q

A wrapping paper company produced 2,000 rolls of paper in one day. Labor cost was $160, material cost was $50, and overhead was $320. Determine the multi-factor productivity.

A. 3.77 rolls per dollar input
B. 4 rolls per dollar input
C. 3 rolls per dollar input

A

A. 3.77 rolls per dollar input

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7
Q

Higher production implies higher productivity. T/F

A

F

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8
Q

Order qualifiers are minimum standards of acceptability from customer’s perspective. T/F

A

T

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9
Q

Order winners are minimum standards of acceptability from customer’s perspective. T/F

A

F

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10
Q

Companies may compete on 1) product/service differentiation, 2) cost minimization, 3) quality, 4) time. T/F

A

T

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