Quiz 2

Question 1

Internal networks based on internet standard

Answer 1

INTRANETS

Question 2

Company websites accessible only to authorized vendors and suppliers

Answer 2

EXTRANETS

Question 3

Use of digital technology and internet to drive major business processes

Answer 3

E-BUSINESS

Question 4

-Subset part or E-business
-Buying and selling goods and services through internet

Answer 4

E-COMMERCE

Question 5

-Subset part or E-business
-Buying and selling goods and services through internet

Answer 5

E-COMMERCE

Question 6

-Services to citizens employees and businesses

Answer 6

E-GOVERNMENT

Question 7

-Services to citizens employees and businesses

Answer 7

E-GOVERNMENT

Question 8

-Short live or short term
-informal or formal (Teams)

Answer 8

COLLABORATION

Question 9

-Short live or short term
-informal or formal (Teams)

Answer 9

COLLABORATION

Question 10

No value placed on teamwork or lower-level participanion in decisions

Answer 10

COMMAND AND CONTROL

Question 11

Senior manager rely on teams of employees

Answer 11

COLLABORATION BUSINESS CULTURE

Question 12

Formal organizational unit responsible for information.

Answer 12

INFORMATION SYSTEMS DEPARTMENT

Question 13

Are highly trained technical specialists

Answer 13

PROGRAMMERS

Question 14

Such as second life

Answer 14

VIRTUAL WORDA

Question 15

Constitute the principal liasons between information system

Answer 15

SYSTEM ANALYSIS

Question 16

Constitute the principal liasons between information system

Answer 16

SYSTEM ANALYSIS

Question 17

Leaders of teams of programmers and analysis

Answer 17

INFORMATION SYSTEM MANAGERS

Question 18

Is a senior manager who oversees the use of information technology in the firm.

Answer 18

CHIEF INFORMATION OFFICER (CIO)

Question 19

Responsible for enforcing the firms information security policy.

Answer 19

CHIEF SECURITY OFFICER (CSO)

Question 20

Ensuring that the companies complies with existing data privacy laws.

Answer 20

CHIEF PRIVACY OFFICER (CPO)

Question 21

Responsible for interprise-wide governance and utilization of information

Answer 21

CHIEF DATA OFFICER (CDO)

Question 22

Representative of departments outside of the information.

Answer 22

END USERS

Question 23

Cloud collaboration services
-file storage and synchronization service

Answer 23

GOOGLE DRIVE

Question 24

Cloud collaboration services

Answer 24

GOOGLE DRIVE

Question 25

Assembling the product.

Answer 25

MANUFACTURING AND PRODUCTION

Answer 26

WIKIPEDIA

Question 27

Also called enterprise resource planning

Answer 27

INTERPRISE SYSTEM

Question 28

Creating Financial Statements

Answer 28

FINANCE AND ACCOUNTING

Question 29

-Flaws of materials, information, knowledge -Refers to the unique ways in which organizations coordinate.

Answer 29

BUSINESS PROCESSES

Question 30

-Serve operational managers and staff -Performed record daily routine transactions necessary to conduct business.

Answer 30

TRANSACTION PROCESSING SYSTEMS

Question 31

Contemporary term for data and software tools for organizing.

Answer 31

BUSINESS INTELLIGENCE

Question 32

-Serve middle management -Provides reports on firms current performance.

Answer 32

MANAGEMENT INFORMATION SYSTEMS

Question 33

-Serve middle managers -Support Non-routine decision making.

Answer 33

DECISION SUPPORT SYSTEM

Question 34

-Support senior management -Address Non-routine decision

Answer 34

EXECUTIVE SUPPORT SYSTEMS

Question 35

Uses a web interface to represent integrated personalized business content.

Answer 35

PORTAL

Question 36

delivers comprehensive and accurate information for decision making, often using single screen.

Answer 36

DIGITAL DASHBOARD

Question 37

System for linking the enterprise

Answer 37

ENTERPRISE APPLICATIONS

Question 38

Integrated data from key business processes into single system.

Answer 38

ENTERPRISE SYSTEMS

Question 39

Managers relationship with suppliers purchasing firms distributers and logistics companies.

Answer 39

SUPPLY CHAIN MANAGEMENT SYSTEMS

Question 40

Manage processes for capturing and applying knowledge and expertise

Answer 40

KNOWLEDGE MANAGEMENT SYSTEM

Question 41

-Helps manage relationship with customers -Coordinate business peocesses, sales marketing.

Answer 41

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS

Question 42

COLLABORATION AND SOCIAL BUSINESS PLATFORMS

Answer 42

*VIRTUAL AND MEETING SYSTEMS * CLOUD COLLABORATION AND SERVICES *MICROSOFT SHAREPOINT AND IBM NOTES *ENTERPRISE SOCIAL NETWORKING TOOLS

Question 43

Business Benefits of Collaboration and social business.

Answer 43

*PRODUCTIVITY *QUALITY *INNOVATIONS *CUSTOMER SERVICES *FINANCIAL PERFORMANCE

Question 44

Growing Importance of Collaboration

Answer 44

*CHANGING NETWORK OF WORK *GROWTH OF PROFESSIONAL WORK *CHANGING ORGANIZATION OF THE FIRM *EMPHASIS OF INNOVATION *CHANGING CULTURE OF WORK

Question 45

Tools and Technologies For Collaboration and Social Business

Answer 45

*E-MAIL AND INSTANT MESSAGING (IM) *WIKIS *VIRTUAL WORLD *COLLABORATION AND SOCIAL BUSINESS PLATFORMS

Question 46

Goals of Customer Relationship Management Systems

Answer 46

*OPTIMIZE REVENUE *IMPROVE CUSTOMER SATISFACTION *INCREASE CUSTOMER RETENTION *IDENTIFY AND RETAIN MOST PROFITABLE CUSTOMER S *INCREASE SALES

Question 47

Enterprise Applications

Answer 47

*ENTERPRISE SYSTEMS *SUPPLY CHAIN MANAGEMENT SYSTEMS *CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS *KNOWLEDGE MANAGEMENT SYSTEMS

Question 48

Example of functional business process

Answer 48

*MANUFACTURING AND PRODUCTION *SALES AND MARKETING *FINANCE AND MARKETING *HUMAN RESOURCES