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MIDTERMS > Quiz 2 > Flashcards

Quiz 2 Flashcards

1
Q

Internal networks based on internet standard

A

INTRANETS

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2
Q

Company websites accessible only to authorized vendors and suppliers

A

EXTRANETS

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3
Q

Use of digital technology and internet to drive major business processes

A

E-BUSINESS

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4
Q

-Subset part or E-business
-Buying and selling goods and services through internet

A

E-COMMERCE

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5
Q

-Subset part or E-business
-Buying and selling goods and services through internet

A

E-COMMERCE

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6
Q

-Services to citizens employees and businesses

A

E-GOVERNMENT

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7
Q

-Services to citizens employees and businesses

A

E-GOVERNMENT

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8
Q

-Short live or short term
-informal or formal (Teams)

A

COLLABORATION

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9
Q

-Short live or short term
-informal or formal (Teams)

A

COLLABORATION

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10
Q

No value placed on teamwork or lower-level participanion in decisions

A

COMMAND AND CONTROL

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11
Q

Senior manager rely on teams of employees

A

COLLABORATION BUSINESS CULTURE

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12
Q

Formal organizational unit responsible for information.

A

INFORMATION SYSTEMS DEPARTMENT

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13
Q

Are highly trained technical specialists

A

PROGRAMMERS

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14
Q

Such as second life

A

VIRTUAL WORDA

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15
Q

Constitute the principal liasons between information system

A

SYSTEM ANALYSIS

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16
Q

Constitute the principal liasons between information system

A

SYSTEM ANALYSIS

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17
Q

Leaders of teams of programmers and analysis

A

INFORMATION SYSTEM MANAGERS

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18
Q

Is a senior manager who oversees the use of information technology in the firm.

A

CHIEF INFORMATION OFFICER (CIO)

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19
Q

Responsible for enforcing the firms information security policy.

A

CHIEF SECURITY OFFICER (CSO)

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20
Q

Ensuring that the companies complies with existing data privacy laws.

A

CHIEF PRIVACY OFFICER (CPO)

21
Q

Responsible for interprise-wide governance and utilization of information

A

CHIEF DATA OFFICER (CDO)

22
Q

Representative of departments outside of the information.

A

END USERS

23
Q

Cloud collaboration services
-file storage and synchronization service

A

GOOGLE DRIVE

24
Q

Cloud collaboration services

A

GOOGLE DRIVE

25
Q

Assembling the product.

A

MANUFACTURING AND PRODUCTION

26
Q
A

WIKIPEDIA

27
Q

Also called enterprise resource planning

A

INTERPRISE SYSTEM

28
Q

Creating Financial Statements

A

FINANCE AND ACCOUNTING

29
Q

-Flaws of materials, information, knowledge
-Refers to the unique ways in which organizations coordinate.

A

BUSINESS PROCESSES

30
Q

-Serve operational managers and staff
-Performed record daily routine transactions necessary to conduct business.

A

TRANSACTION PROCESSING SYSTEMS

31
Q

Contemporary term for data and software tools for organizing.

A

BUSINESS INTELLIGENCE

32
Q

-Serve middle management
-Provides reports on firms current performance.

A

MANAGEMENT INFORMATION SYSTEMS

33
Q

-Serve middle managers
-Support Non-routine decision making.

A

DECISION SUPPORT SYSTEM

34
Q

-Support senior management
-Address Non-routine decision

A

EXECUTIVE SUPPORT SYSTEMS

35
Q

Uses a web interface to represent integrated personalized business content.

A

PORTAL

36
Q

delivers comprehensive and accurate information for decision making, often using single screen.

A

DIGITAL DASHBOARD

37
Q

System for linking the enterprise

A

ENTERPRISE APPLICATIONS

38
Q

Integrated data from key business processes into single system.

A

ENTERPRISE SYSTEMS

39
Q

Managers relationship with suppliers purchasing firms distributers and logistics companies.

A

SUPPLY CHAIN MANAGEMENT SYSTEMS

40
Q

Manage processes for capturing and applying knowledge and expertise

A

KNOWLEDGE MANAGEMENT SYSTEM

41
Q

-Helps manage relationship with customers
-Coordinate business peocesses, sales marketing.

A

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS

42
Q

COLLABORATION AND SOCIAL BUSINESS PLATFORMS

A

*VIRTUAL AND MEETING SYSTEMS
* CLOUD COLLABORATION AND SERVICES
*MICROSOFT SHAREPOINT AND IBM NOTES
*ENTERPRISE SOCIAL NETWORKING TOOLS

43
Q

Business Benefits of Collaboration and social business.

A

*PRODUCTIVITY
*QUALITY
*INNOVATIONS
*CUSTOMER SERVICES
*FINANCIAL PERFORMANCE

44
Q

Growing Importance of Collaboration

A

*CHANGING NETWORK OF WORK
*GROWTH OF PROFESSIONAL WORK
*CHANGING ORGANIZATION OF THE FIRM
*EMPHASIS OF INNOVATION
*CHANGING CULTURE OF WORK

45
Q

Tools and Technologies For Collaboration and Social Business

A

*E-MAIL AND INSTANT MESSAGING (IM)
*WIKIS
*VIRTUAL WORLD
*COLLABORATION AND SOCIAL BUSINESS PLATFORMS

46
Q

Goals of Customer Relationship Management Systems

A

*OPTIMIZE REVENUE
*IMPROVE CUSTOMER SATISFACTION
*INCREASE CUSTOMER RETENTION
*IDENTIFY AND RETAIN MOST PROFITABLE CUSTOMER S
*INCREASE SALES

47
Q

Enterprise Applications

A

*ENTERPRISE SYSTEMS
*SUPPLY CHAIN MANAGEMENT SYSTEMS
*CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS
*KNOWLEDGE MANAGEMENT SYSTEMS

48
Q

Example of functional business process

A

*MANUFACTURING AND PRODUCTION

*SALES AND MARKETING
*FINANCE AND MARKETING
*HUMAN RESOURCES

MIDTERMS (2 decks)

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