quiz 2

Question 1

Parts of the design thinking model

Answer 1

Empathize, Define, Ideate, Prototype, Test

Question 2

Affordance

Answer 2

the relationship between the properties of the user and the capabilities of the artifact (backwards teapot)

Question 3

What explains how an artifact works and is understood by developers and designers?

Answer 3

Conceptual model

Question 4

What explains how a user perceives how an artifact or system should work and is often inaccurate?

Answer 4

Mental model

Question 5

Double diamond model

Answer 5

Divergence and convergence
Finding the right problem and finding the right solution

Question 6

Personas are a method most appropriate and useful in which stage of the design thinking model?

Answer 6

Empathize

Question 7

A persona is typically developed using a single, real person as a model where this person represents a target user of your design

Answer 7

False

Question 8

In chapter 2 of norman, he describes two knowledge gaps users must overcome to use a technology effectively

Answer 8

Gulf of execution/Gulf of evaluation

Question 9

Affinity diagrams are a method of brainstorming that help designers generate and organize ideas, information, and observations to identify patterns and insights. They are most often used in which phase of design thinking?

Answer 9

Define/Ideate

Question 10

The two basic types of knowledge knowing that (fact) and knowing how (steps) are called

Answer 10

Declarative and procedural

Question 11

Short term memory is the human’s capacity to store a small amount of information in the mind for a short period of time, therefore as designers we should be mindful of how much info we present to the user

Answer 11

True

Question 12

When designing an activity what is it important to know?

Answer 12

What does the user do
What do other people do
What does tech do
What does the documentation or other knowledge resources do

Question 13

Norman calls this distribution of knowledge

Answer 13

Allocation of functions (who does what)

Question 14

Small amounts of data can be made easier for a user to scan if they are structured, broken apart groups of data are called…

Answer 14

Chunks

Question 15

Norman’s principle where activities are constrained to a particular sequence is called

Answer 15

Interlock (User can’t move forward until you have all appropriate info)
Type of constraint

Question 16

Design principle where activities cannot be interrupted

Answer 16

Lock in

Question 17

Design principle to prevent an activity

Answer 17

Lock out

Question 18

According to norman, every design decision constraints future decisions

Answer 18

True

Question 19

Norman’s 4 types of constraints are

Answer 19

Physical (legos, auto parts)
Cultural (conventions, standards, internationalization)
Semantic (situated actions, traffic lights, UI widgets)
Logical (what makes sense for the situation, mappings)

Question 20

Designer constraints are

Answer 20

What’s possible

Question 21

User constraints

Answer 21

What people can do, what is afforded by tech

Question 22

Objects near each other appear grouped

Answer 22

Proximity

Question 23

Objects that look similar appear grouped

Answer 23

Similarity

Question 24

Our visual perception is biased to perceive continuous forms rather than disconnected segments

Answer 24

Continuity

Question 25

Our visual system automatically tries to close figures that are open

Answer 25

Closure

Question 26

Our visual system parses complex scenes in a way that reduces their complexity by recognizing symmetries in the scene

Answer 26

Symmetry

Question 27

Our mind separates the visual field (background) and foreground

Answer 27

Figure/ground

Question 28

Objects that move together are perceived as grouped or related

Answer 28

Common fate

Question 29

According to johnson chap 2 we are hard wired to perceive structures and patterns

Answer 29

True

Question 30

UI design guidelines are like recipes and should be followed exactly as written

Answer 30

False

Question 31

What is habituation?

Answer 31

Repeated exposure to the same stimuli reduces our attention

Question 32

What stages in design thinking are scenarios most useful?

Answer 32

Define, ideate, test

Question 33

Johnson gives three design suggestions

Answer 33

• Avoid ambiguity (Helps user perceive what designer wants)
• Be consistent
• Understand the user’s goal

Question 34

Scenarios are stories designers use to

Answer 34

Explore the problem space
Identify and evaluate product ideas
Suggest product design features
Evaluate product in development and production product design features

Question 35

3 different types of scenario based design

Answer 35

Problem scenarios
Envisioning scenarios
Evaluation scenarios

Question 36

What are design guidelines schneiderman/schneiderman and plaisant does johnson reference?

Answer 36

Consistency
Universal usability
Informative feedback
Closure
Prevent errors
Easy reversal of actions
Make users feel they’re in control
Minimize short term memory load