QUIZ Flashcards
Categories of market’s price sensitivity
Economic
Competitive
Cognitive
Emotional
Concern the amount of money involved in the price change and in responding to the price change.
Econimic Factors
Concern the actions that a company’s competitors take in response to the company’s price changes.
Competitive Factors
Concern the customer’s awareness and knowledge of price levels and price meanings.
Cognitive Factors
Concern the customer’s feelings about prices and price changes.
Emotional Factors
Types of Knowledge About Prices
Price-level knowledge
Price-meaning knowledge
Awareness of the level of a price
Price-level knowledge
Awareness of what the price communicates about the product, the seller, and/or the offer.
Price-meaning knowledge
Three prominent sources of a customer’s price-level knowledge:
Awareness of the price of item’s that have been purchased
Awarness of the price of item’s that have not been purchased
Beliefs about the factors that can affect the level of an item’s price
Without it, the customer would have no basis for evaluating the price.
Price-level knowledge
The consumer beliefs and mental associations that can cause a price to have a meaning need to be examined.
Price-meaning knowledge
It is supported by common price-origin beliefs, such as the belief that products that have higher-quality materials or more useful features will have higher prices.
Price-quality heuristic
It is also supported by belief in the free market
Price-quality heuristic
It refers to a classification of customers into categories based on their propensities for some behavior of interest such as clicking on an online ad or responding to a promotion.
Segmentation
It refer to a classification of transactions within the same segment are assigned the same list price.
Price segmentation