Quiz 12A Flashcards

1
Q
A

Trouble Tickets

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2
Q
A

Problem prioritizing

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3
Q
A

MTTFix

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4
Q
A

Managed devices

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5
Q
A

is important for monitoring adherence to software license rules

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6
Q
A

True

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7
Q
A

Problem tracking

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8
Q
A

network operations center

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9
Q
A

Web surfing to shop on eBay

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10
Q
A

use of the CD-ROM as a cup holder

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